Jumped online to sort out comprehensive insurance for my car, everything looked good, then just before paying I decided to check the reviews and thank heavens I did. Any company who treats their cust... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
4 hours back and fourth discussing renewal!. Price comparison website quoted me cheaper than my renewal! forced to chat via whats app tried to explain this made no sense but ended up wasting my whole... Mehr ansehen
I recently had to call Provident Insurance to make a change to my car insurance policy as I am not at ease doing so online. David the operative who answered my call couldn't have been more helpful.... Mehr ansehen
Unternehmen hat geantwortet
I reached out to Provident insurance to make a change to our car insurance policy. Lynn took me through all the required steps and her calm and friendly manner made it all a breeze. Even when we had t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Provident Insurance we like to make things simple and straightforward – that means no jargon, clear information and always giving you our best price first time, every time. Provident Insurance is a trading name of Covéa Insurance. Covéa Insurance is a member of one of Europe's leading mutual insurance groups, Covéa. With the support of such a strong mutual group behind us, we're perfectly placed to deliver the quality, consistency and financial reassurance that we know you value. Together, we have over 50 years' UK experience in providing UK Motor Insurance. Please note our team are here to respond to our reviews Monday - Friday, 9am-5pm & we aim to respond within 3 working hours.
Kontaktinformationen
Provident Insurance PO Box 847 Dean Clough, HX1 9RE, Halifax, Vereinigtes Königreich
- 03300 240 123
- help@providentinsurance.co.uk
- www.providentinsurance.co.uk
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Excellent customer service
Thanks to Claire Lewis and whoever it was I spoke to prior to Claire for being so helpful and sending a letter to the RAC for me regarding an incident in 2020 in which they were the insurers. Very good customer service thanks Bev Sweeney xx

Antwort von Provident Insurance
My car insurance is due for renewal and…
My car insurance is due for renewal and I received an email from Provident saying they were unable to quote for the following year. I have been with them for years so I phoned to find out why. I was told it was nothing to do with me or with my driving record they weren't renewing policies at this time. I asked why? I was told they hadn't been told why. I then asked if I had renewed 6 months ago would that mean in 6 months time I would be refused a renewal because they aren't renewing policies at the moment? Just got the same answer, they aren't renewing policies at this time. Very unhappy customer.

Antwort von Provident Insurance
Hello I spoke to a lovely gentlemen…
Hello I spoke to a lovely gentlemen called Dave today who helped me change my address, set up breakdown cover and a courtesy car. He was very friendly and helpful. Thank you

Antwort von Provident Insurance
Saymira was very helpful
Saymira was very helpful, friendly and knowledgeable. Thank you for all your help today.

Antwort von Provident Insurance
I spoke with Samera today to retrieve a…
I spoke with Samera today to retrieve a quote to insure my new car.
Samera was polite friendly and helpful from start to finish and made the whole process stress free. Thank you Samera.

Antwort von Provident Insurance
EXCELLENT SERVICE FROM TOM & DAVE
I recently had to change over my car insurance and both Tom & Dave were excellent. They were friendly, knowledgeable and made the whole process very simple. It was an absolute pleasure to deal with them both. Thank you

Antwort von Provident Insurance
Car insurance payment problem
Called Provident as I was having trouble paying my subscription online. Spoke with Lynn who was able to take my payment and talk me through the policy process without any problems. She was very helpful and knew what she was talking about. Thanks for the help Lynn.

Antwort von Provident Insurance
Spoke to Aftab
Spoke to Aftab, who was very helpful when changing the car on my policy to my new one. Everyone I have spoken to recently has shown the same standard of customer care

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Spoke to Dave who helped me cancel my…
Spoke to Dave who helped me cancel my policy due to scrapping car. He was most helpful and his customer service was outstanding.

Antwort von Provident Insurance
Spoke to dave about a problem with my…
Spoke to dave about a problem with my insurance he was very polite and helpful

Antwort von Provident Insurance
Dave was excellent! Thank you
Spoke to Dave who was very friendly, helpful and professional. No waiting time or lengthy keypad options and music. Excellent in every way!

Antwort von Provident Insurance
Just renewed our car insurance
Just renewed our car insurance, assisted by Dave, who in fact has looked after us for the last few years! Made the whole process very easy.

Antwort von Provident Insurance
We wanted to change insurance for old…
We wanted to change insurance for old car to new car.
We were assisted by Dave who was very helpful & sorted ew insurance very quickly.

Antwort von Provident Insurance
Thank you Andy J
I would just like to thank Andy J. A manager at provident car insurance. For going above and well beyond to help me sort out an insurance problem. So very very helpful stuck to his word and called back he sorted everything.it is nice to find someone that goes beyond to help when your hands are tied and you need help. Thank you Andy.

Antwort von Provident Insurance
Saymira @ Provident
Needed to contact Provident about our car insurance this morning. Very little hold time, always a bonus, delightful lady, Saymira, efficient and friendly. Job done quickly.

Antwort von Provident Insurance
Very helpful, good customer service
I phoned provident insurance for help with my account and I was put through to a man named Dave that was extremely helpful and very friendly, I wasn't looking forward to the process of staying on hold and sorting the issue out but he made it very quick and enjoyable.

Antwort von Provident Insurance
Insurance Renewal
After the website failed to allow me to review, Dave assisted and in a few minutes I had renewed my insurance

Antwort von Provident Insurance
Updating Insurance Details
I changed my car and tired to update this information online to make the process a little quicker, and then something went wrong so I called. My call was taken by Dave who was very friendly from the start. I explained my situation to Dave and he made the whole process seamless and everything was explained very clearly and the process was done in no time. He was excellent!!! It makes a difference

Antwort von Provident Insurance
legendary Dave
legendary Dave
spoke to Dave,
Absolutely amazing customer service skills, loves a challenge apparently, helped me change over my insurance policy, did all the hard work for me, made it all so easy for me.
Thank you so much

Antwort von Provident Insurance
Great customer service and renewal quote
Renewal quote came in cheaper than last year and better than open market quotes.
I needed to change a few details and spoke with Lynn who was very helpful and friendly.
Really impressed with the service.

Antwort von Provident Insurance
So funktioniert Trustpilot
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