Provident Insurance Bewertungen 

kiran great service, very helpful, would recommend

This company charged an 88 year old £57, to update his address 3 weeks before the policy lapsed.

Kiran
Very helpful and lovely to talk to
It took a long time to get through to a person to talk to

Kiran -
Very helpful and polite person helped me change my vehicle. Friendly informative and professional. Thank you

Had a great experience with Saymira this morning, made an experience which can be frustrating and time consuming very smooth indeed, very professional manner on the phone, polite and curtious, I will be asking for Saymira by name from now on, I'm only sorry there's only a 5 star rating because I would have willing left more! Top job Saymira!!

No problem dealing with Aftab who, after waiting 40 minutes to speak to someone, got the simple job done. I have given only 3 stars because it is their waiting time that let's them down badly. Waited 45 minutes yesterday just to do my change of address as their system would not allow me to do this simple task on line. Such a shame.

Today i was talking to Saymira about swapping my car insurance over to a new vehicle she was very helpful explained everything to me made it so easy thanks so much

Called Provident today and spoke to Dave who was so helpful. We went through my policy and he gave great assistance and advice. I wish all customer services assistants were like Dave.

Koran,
Was very helpful and could not have done anymore to help

I having insurance with provident over 4 years always satisfied. Even waiting time for conection with operators dont matter, because their lovely and friendly attitude is more than professional. Today I've spoke with Dave he is very helpful with profesional attitude. Giving him 15 out of 10 😉

Kiran from customers services left me annoyed - after I called to cancel my policy as sold vehicle I was told to go to google and bring up trustpilot to write a revew and expected to click green stars. I felt pressured to do this so, now I'm leaving 3 star review as I should not be foreced to stay on the line and told to write a review.
I was actually happy with their service up to this point 5 stars. Shame I was pressured too much.

Kiran - Great service and easy to follow

Had car insurance with this company now for a few years never had a problem.
Buying a new car and wasn't sure of the car insurance process to change over but Dave helped me step by step through it.

I spoke to Dave who was absolutely fantastic in updating my policy details. Can’t fault his manner and professionalism.
Thank you very much Dave

I spoke to a wonderful gentleman called Dave this morning who was very helpful, polite and made my enquiry effortless. If only every company had a Dave on their team!
Thank you again Dave 😇

Kiran has been fantastic! Got everything sorted that I needed! 10 out of 10

Kiran processed my renewal with efficiency and professionalism and was very polite the entire time. Have been with this company for years. Always a good service.

Having had problems with the Webb site I called them direct & spoke to Dave, this gentleman was very polite, knowledgeable & extremely helpful in sort out the reason for my call he is a credit to his company

Shaun