Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnVentura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Mehr ansehen
Unternehmen hat geantwortet
Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.
Unternehmen hat geantwortet
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Carterton
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Vereinigtes Königreich
- 01993 843987
4,7
Hervorragend
1032 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Outstanding service!
Outstanding service!
Reliable, efficient and friendly.
I highly recommend Protyre Carterton.
12. Februar 2025
Very quick and easy service online and…
Very quick and easy service online and at the Carterton depot
6. Februar 2025
Great service
7. Februar 2025
Highly Recommended For MOT
Friendly honest staff providing first rate customer service. Just the ticket when it's time for the dreaded MOT again.
3. Februar 2025
Efficient and helpful
I had an unexpected flat tyre, went to Protyre Carterton because it was closest, and was delighted with the help and service I received. The fellas replaced the tyre at a good price, and repaired the wheel rim. All done efficiently in about 20 minutes.
22. Januar 2025
Rang to let me know the cost of the…
Rang to let me know the cost of the work after the staff had checked the work I wanted and it was all carried out and ready for me to collect on time
31. Januar 2025
We've used Protyre several times now…
We've used Protyre several times now and they are always polite, efficient and well priced. Will continue to use them in future.
23. Januar 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Would have got a higher mark if I had…No receipt.
Would have got a higher mark if I had received a receipt . I have now received the receipt and now happy. I will say the service I received was very good so 5 stars.
22. Januar 2025
Antwort von Protyre Autocare - Carterton
Dear Mr David Brooks,
Thank you for leaving us a review and we're sorry to hear that you did not receive an invoice.
We can confirm that we have just emailed this invoice over - we do advise to always check your spam folder, just in case.
If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Contact Centre Advisor
No Valves
I am happy to say after doing the review, Barry from Protyre rang and explained the reason for not replacing the valves and has offered to replace them.
So, I'm satisfied with the service and changed review to 5 stars.
17. Januar 2025
Antwort von Protyre Autocare - Carterton
Dear Mohammad Sheikh,
Thank you for notifying us of your concerns regarding the valves.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Been to this depot several times …
Been to this depot several times allways very helpful and they take great care of my wheel rims just popped in with my daughters car 🚗 and they sorted her car out the very next day excellent service
15. Januar 2025
Excellent Customer Service
Slight miscommunication at the beginning but Bert at ProTyre Carterton resolved my issue and looked after me.
Hats off to all the team as they are always polite when I visit. True gentlemen even under pressure.
Any establishment has issues and snags that can’t be predicted however, it’s how they handle the situation and treat the customer which in my case has been exceptional.
I’ve been using ProTyre Carterton for 10+ years and will continue to with their high standards of customer service.
13. Januar 2025
Antwort von Protyre Autocare - Carterton
Dear Blaine Hoynes,
Thank you for bringing this to our attention and we are sorry to hear that the team in centre had been unable to carry out the tracking.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great place
Everyone there was nice and friendly, quick and easy and nice and simple 👍
23. Dezember 2024
great service
2. Januar 2025
Fantastic guys and service.
26. Dezember 2024
Thw guys in the Carterton branch are…
Thw guys in the Carterton branch are amazing! Great customer service and always friendly and helpful 😊
18. Dezember 2024
Professional and courteous.
18. Dezember 2024
writing to express my dissatisfaction…
writing to express my dissatisfaction with the wheel alignment service I received. After the alignment, my steering wheel is misaligned. I scheduled three appointments to fix this, but each time the machine was broken. This has been very disappointing.
6. November 2024
Antwort von Protyre Autocare - Carterton
Dear Mr Arshad,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind estregards,
Georgia
Customer Care - Protyre
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