At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture. First time I have dealt with your company but everythin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Today’s driver did an excellent job. They were very careful throughout and clearly concerned about handling the items properly. They placed everything correctly and securely in the van and were extre... Mehr ansehen
I accept the journey was long together with heavy traffic. Knowing that the driver was Romanian and his mate as well, I greeted them in Romanian much to their surprise. They were extremely polite a... Mehr ansehen
This company should be awarded 6 stars. They communicate from collection from suppliers to your door keeping you informed on eta and giving more accurate eta the closer they get. Parcel was heavy, but... Mehr ansehen
Unternehmensdetails
- Kurierdienst
- auch in
- Klaviertransportdienst
- Kurier- und Lieferdienst
- Transportunternehmen
- Umzugs- und Lagerservice
- Umzugsunternehmen
Über Proovia Couriers
Vom Unternehmen geschrieben
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktinformationen
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Vereinigtes Königreich
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Outstanding service start to finish
Customer service Joseph Todd outstanding lept me informed and reassured every day . Chirilia Florentin Remus driver delivery was so caring carefully brought cooker to the door carried in and were on time just amazing service all round thank you love my cooker
Terrible service object broken
I had a very fragile object delivered. The seller chose your company. I did not and will not ever choose them. It was an antique fire screen with butterflies encased in it. Very fragile. It was wrapped and labeled fragile and marked this end up. However the driver ignored all labels and was clearly rough with it. My daughter watched him bring it into the house upside down and flip over roughly. He clearly had not been careful at all despite instructions. Many of the butterflies inside the case were broken and no longer attached where they were supposed to be. I have before and after photos. It is not reparable. Horrible service. When you pay for something you expect people to do the job you paid for. I would give this company no stars if I could.

Antwort von Proovia Couriers
Couldn’t be happier
Value for money. Excellent customer service, was kept informed throughout by text message from collection to delivery. Delivery drivers very helpful. Took care with items. Recommend without hesitation.
It wasn’t my choice to use this company…
It wasn’t my choice to use this company and I wouldn’t use the by choice again, their tracking app only told me where I was, ie my postcode but didn’t inform me where my parcel was, absolutely useless, Updated delivery time 3 times so 2 hours late, The van when it did arrive looke like is shouldn’t be on the road, battered and within one inch of its knackered life

Antwort von Proovia Couriers
Excellent communication ensures fuss…
Excellent communication ensures fuss free delivery by very pleasant courier service.
I was a little unsure with the process…
I was a little unsure with the process which felt a bit disjointed. However, when I phoned them they were very helpful and managed to put my mind at rest. Delivery date was confirmed a couple of days in advance but a time slot not until the delivery day. The two delivery men were on time, friendly and helpful. Overall turned out to be a very good service.
At 84 I am long retired after over 40…
At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture.
First time I have dealt with your company but everything was done to a high professional standard. Several texts advising position of driver and ETA. When arrived I saw all in the back wrapped in blankets and secured with ratchets, your two lads knew what they were doing and had the desk installed where I wanted it in under 10 minutes. A credit to Floriano and his teammate.
I would have no hesitation in recommending your services to anyone wanting items moved throughout the country. Well done Proovia
Nick Harper Plymouth
A good value delivery company
The delivery team, John and Idris, were great. They phoned to let me know they were on their way.
A wee hiccup with delivery date, but all smoothed over. Proovia staff were courteous and helpful throughout.
Excellent communications and updates…
Excellent communications and updates throughout the process plus the delivery drivers were really helpful and polite. Highly recommend.
Friendly. On time. Good communication.
Fantastic service quick delivery A*
Lots of updates on delivery.Arrived in…
Lots of updates on delivery.Arrived in the time window provided.
Extremely polite and helpful.
Highly reccomend
Broken English, avoid if possible.
Introduce deodorant to your drivers please and also the English language. I have had proovia deliver 3 times in 2 week and the communication is shocking. Broken English and always smelly.

Antwort von Proovia Couriers
good service
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