Proovia Couriers Bewertungen 

60.534
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture. First time I have dealt with your company but everythin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company should be awarded 6 stars. They communicate from collection from suppliers to your door keeping you informed on eta and giving more accurate eta the closer they get. Parcel was heavy, but... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Couriers delivered two bedside cabinets which were well wrapped up. No issues parking and delivered well within time slot given so well pleased. Driver and fellow deliverer were helpful and polite. T... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Proovia communication was very good. They picked up the sofa when they said they would, delivered when they said they would, and the delivery guys were great and put the sofa where I wanted it, carefu... Mehr ansehen

Unternehmensdetails

  1. Kurierdienst
  2. auch in
  3. Klaviertransportdienst
  4. Kurier- und Lieferdienst
  5. Transportunternehmen
  6. Umzugs- und Lagerservice
  7. Umzugsunternehmen

Über Proovia Couriers

Vom Unternehmen geschrieben

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

60.534 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(60.534)

13.861 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great job 👍

Proovia communication was very good. They picked up the sofa when they said they would, delivered when they said they would, and the delivery guys were great and put the sofa where I wanted it, carefully navigating the door ways. The office team also responded to emails extremely quickly.

6. Oktober 2026
Bewertet mit 5 von 5 Sternen

Outstanding service start to finish

Customer service Joseph Todd outstanding lept me informed and reassured every day . Chirilia Florentin Remus driver delivery was so caring carefully brought cooker to the door carried in and were on time just amazing service all round thank you love my cooker

6. Oktober 2026
Bewertet mit 1 von 5 Sternen

Terrible service object broken

I had a very fragile object delivered. The seller chose your company. I did not and will not ever choose them. It was an antique fire screen with butterflies encased in it. Very fragile. It was wrapped and labeled fragile and marked this end up. However the driver ignored all labels and was clearly rough with it. My daughter watched him bring it into the house upside down and flip over roughly. He clearly had not been careful at all despite instructions. Many of the butterflies inside the case were broken and no longer attached where they were supposed to be. I have before and after photos. It is not reparable. Horrible service. When you pay for something you expect people to do the job you paid for. I would give this company no stars if I could.

5. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are very sorry to hear about the damage to your antique fire screen.

The handling you have described is concerning, particularly given that the item was clearly marked as fragile and had instructions indicating the correct orientation. We will refer this delivery to our

Quality Assurance team so that the handling of the item and the actions of the driver can be reviewed.

Please contact our Claims Department at claims@proovia.delivery with your order number and the before and after photographs you mentioned so that the damage can be properly reviewed.

We apologise for the condition in which your item arrived.

Yours, Proovia Couriers

Bewertet mit 5 von 5 Sternen

Couldn’t be happier

Value for money. Excellent customer service, was kept informed throughout by text message from collection to delivery. Delivery drivers very helpful. Took care with items. Recommend without hesitation.

6. Oktober 2026
Bewertet mit 1 von 5 Sternen

It wasn’t my choice to use this company…

It wasn’t my choice to use this company and I wouldn’t use the by choice again, their tracking app only told me where I was, ie my postcode but didn’t inform me where my parcel was, absolutely useless, Updated delivery time 3 times so 2 hours late, The van when it did arrive looke like is shouldn’t be on the road, battered and within one inch of its knackered life

6. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are sorry to hear that you were disappointed with your delivery experience.

We understand your frustration with the tracking information and the delivery time being updated several times before the order eventually arrived around two hours later than originally expected.

We will pass your feedback regarding the tracking system and communication to the relevant team for review. We will also raise your comments regarding the condition of the delivery vehicle with our Operations team.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Bewertet mit 5 von 5 Sternen

I was a little unsure with the process…

I was a little unsure with the process which felt a bit disjointed. However, when I phoned them they were very helpful and managed to put my mind at rest. Delivery date was confirmed a couple of days in advance but a time slot not until the delivery day. The two delivery men were on time, friendly and helpful. Overall turned out to be a very good service.

6. Oktober 2026
Bewertet mit 5 von 5 Sternen

At 84 I am long retired after over 40…

At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture.
First time I have dealt with your company but everything was done to a high professional standard. Several texts advising position of driver and ETA. When arrived I saw all in the back wrapped in blankets and secured with ratchets, your two lads knew what they were doing and had the desk installed where I wanted it in under 10 minutes. A credit to Floriano and his teammate.
I would have no hesitation in recommending your services to anyone wanting items moved throughout the country. Well done Proovia
Nick Harper Plymouth

6. Oktober 2026
Bewertet mit 5 von 5 Sternen

A good value delivery company

The delivery team, John and Idris, were great. They phoned to let me know they were on their way.
A wee hiccup with delivery date, but all smoothed over. Proovia staff were courteous and helpful throughout.

6. Oktober 2026
Bewertung ohne vorherige Einladung

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