I placed an order with Prokit almost a month ago, but I still haven’t received it. I have also emailed them asking for an update on my order, but I haven’t received any reply. A long delivery tim... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
SCAM DO NoT use , they took £189 out of my account without authorisation for nothing , received the tops which I had already paid for but rubbish quality . Reported and claim in progress 😢
Unternehmen hat geantwortet
I was a bit Dubious about Ordering a Jacket on Sunday Afternoon, because of the Mixed Reviews, but may I say the Shopping Experience was Superb from Start to Finish. Picked Up My Order from the Local... Mehr ansehen
Unternehmen hat geantwortet
Third time ordering from ProKit, and every time have been happy. The football shirts are good quality and well finished, and the size guide is easy to use. This shirt took just over 17 days to come,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.
Kontaktinformationen
Unit 10a The Old Brickworks, Church Road, RM3 0HU, Harold Wood, Vereinigtes Königreich
- 08448440665
- internetsales@prokituk.com
- www.prokituk.com
3,5
Akzeptabel
202 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
PROKIT UK ⭐️⭐️⭐️⭐️⭐️
I’ve now made three orders from ProKit UK, and I have been extremely happy all three times. I had to return an item from one order, and the process was easy and refund processed timely. For another, the package was lost by the courier, and a new one was dispatched as soon as it was confirmed they had lot it.
The customer service is great and I will be ordering again. Thank you!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Excellent service
Excellent service! Easy to order for teams, quality printing and delivery is faster than expected!!!!! 5 ⭐️
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Great price and amazing racket
Great price and amazing racket. Very happy
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Referee Kit
I am always wary of ordering kit from an online company that I hadn’t heard of. I read some reviews about this company and I felt that it was legitimate. I placed my order not expecting that my order would be completed until next week. This was communicated to me and I was happy to wait- very happy to have received the kit over the weekend! Very impressed!!!
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Prompt delivery on time correct product…
Prompt delivery on time correct product received. Everything went right 👍🏻
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
We had the stock we needed for our son…
We had the stock we needed for our son and it was delivered very quickly in time for Christmas.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Really Good Company to buy from
Helpful company who respond to enquiries almost straight away. The products are always made with care and are of good quality. Only negative they used DPD to deliver who are as much use as a chocolate tea pot.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Brilliant Pricing and Delivery
Bought replacement footballs at a superb price.
Web site navigation is excellent, with a wide range of items.
Delivery (free in my case) couldn't be any quicker.
I will definitely shop again!
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Why do this
Purchased an item for £110, £116 with shipping and now they’re ‘refunding the item due to stock shortage, if there was a stock shortage why you it be listed and I’m not getting a refund for the £6 shipping which means I am basically down £6 for nothing
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi Carson,
We’re truly sorry for the inconvenience you experienced. Due to an exceptionally high number of Black Friday orders, our stock system unfortunately suffered a malfunction, causing some items to appear available when they were not. We fully understand how frustrating this must have been.
I can confirm that your refund was processed in full, including all delivery charges. Please refer to your refund confirmation email for the full breakdown, and if anything looks incorrect, our team will be more than happy to help.
As a gesture of apology, we’d like to offer you free delivery on your next order. Simply email us and our team will arrange this for you.
Thank you for your patience and understanding, and again, we sincerely apologise for the disappointment caused.
ProKit UK
Great Experience
Customer Service great!
Item arrived in the time advised.
The shop has everything you could need!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Excellent quality goods
Excellent quality goods. Although delivery is a bit longer than other sites, this is stated when placing orders so it should be no surprise. They delivered within the timescale given and email communication was very good. Many thanks for a good buying experience.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Not a nice experience
Not a nice experience at all the order was late arriving and when it did it was meant to be a surprise for my husband but when I opened it I ordered his usual size xxxl and it was extremely small and when I tried to contact people in both the store and emailed the online service the man in the shop wasn’t very nice at all which upset me and when I asked for a refund it was declined online the shirt was also made of quite a thin material for the price it has not made me confident to purchase anything else through this company I’m really really disappointed with the service given
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi Chris,
Thank you for taking the time to leave a review. We always take negative feedback seriously and investigate every case thoroughly. However, we do need to clarify the factual details, as the information in your review does not reflect what actually occurred.
Your order was placed on Tuesday 18th November at 5:11pm, and at the point of purchase you were quoted a delivery estimate of “Delivered on or before Wednesday 17th December 2025”. This extended timeframe is clearly stated online because the item you selected is a custom-made product.
Despite this agreed timeframe, your order was despatched within 2 working days, on Thursday 21st November at 2:52pm — 27 days earlier than the latest date you accepted during checkout.
Regarding sizing, a comprehensive size guide is provided on the product page to assist customers in choosing the correct fit, as sizing varies between brands. We strongly recommend consulting this before ordering, particularly for custom-made items.
With respect to your experience on the phone to our store, the retail store and the online shop operate independently and use separate systems. Store staff cannot access online order information. For this reason, when calling our telephone number and selecting Option 1 (Internet Sales), customers are advised to contact us via email so that online enquiries reach the correct department.
Your return request was declined because the item ordered is a custom-made product and therefore non-returnable, as clearly stated on the club shop homepage, product page, shopping cart, checkout, and in the Terms and Conditions you accepted when placing the order.
We appreciate all genuine feedback, but false or misleading reviews can be extremely damaging to small businesses such as ours, particularly when the verifiable order history does not support the claims made.
Kind Regards
ProKit UK
kits and traning gear
great service purchased home and away kits with woolly hats 10/10 service
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Excellent
Excellent service and delivery super fast, plus got the item I was looking for at a great price! Top marks !
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Fantastic customer service
Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some great advice too. Will definitely use in the future when purchasing new boots and kit etc. Excellent customer service, thanks
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Halstead town fc
Great products. Great prices.
Bought 3 first team shirts .
T.shirt, polo shirt , training top and a coat.
Will recommend pro kit to anyone who loves non league football.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Club shop
We use this website, as it is our club shop (Notley Youth), really good service, brought a few things off here now, never any problems
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Very disappointed in the presentation…
Very disappointed in the presentation the football boots have been sent out in. They look like a returned item, the box is damaged, no tissue paper to protect the boots.
It’s a let down especially when they’re a gift for someone.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi Wendy,
We’re very sorry that the product you received appears to have been damaged in transit.
While the packaging itself carries no monetary value and is primarily there to protect the product inside, we completely appreciate that it’s an important part of the experience when purchasing something new, especially as a gift.
Thank you for bringing this to our attention, and please accept our apologies for the disappointment caused.
Kind regards,
ProKit UK
Exactly what I ordered and came really…
Exactly what I ordered and came really quick
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
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