Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Mehr ansehen
Standort
Standort wechseln7-11 Princes Street, HG1 1NG Harrogate, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Mehr ansehen
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Mehr ansehen
Unternehmen hat geantwortet
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
7-11 Princes Street, HG1 1NG, Harrogate, Vereinigtes Königreich
4,9
Hervorragend
338 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The sales assistant was knowledgeable and helped us to choose the correct frying pan for our needs.
The sales assistant was very knowledgeable
8. Januar 2025
Antwort von ProCook - Harrogate
Thank you for your kind words! We're delighted to hear that you found our sales assistant knowledgeable. We strive to provide our customers with helpful and informed service, and we're glad you had a positive experience.
Great service great product will be…
Great service great product will be adding to the collection
31. Dezember 2024
Was able to find what I was looking for…
Was able to find what I was looking for and the shelf, then the member if staff was quick to find me one in a box.
Slight struggle to get a pushchair up the step to get in store, but thr lovely lady took me another, easier way, to get out.
31. Dezember 2024
The staff are always very helpful and…
The staff are always very helpful and pleasant. Nothing is too much trouble for them
28. Dezember 2024
Good design
Good design, just what I wanted and really helpful member of your staff.
29. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your positive review! We are happy to hear that you found the design to your liking and that you received helpful assistance from our staff. We strive to provide our customers with a positive experience, and your feedback is greatly appreciated.
I just love pro cook I'm replacing my…
I just love pro cook I'm replacing my cooks knives one by one . I bought a great set of 3 which was on offer. Great customer service. Nice clean shop .
29. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind review! We're so happy to hear you're enjoying our products and appreciate your positive feedback on our customer service and store environment. We strive to provide a welcoming and helpful experience for all our customers.
Relaxed environment
Nice staff, I had questions about the products I needed and the staff were very helpful and patiently answered everything I needed to know.
28. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you found our staff helpful and patient in answering your questions. We strive to provide our customers with knowledgeable and friendly service, and we appreciate you taking the time to share your positive experience.
Wonderful experience
Firstly, as my wife has Polio it is so good to have a side entrance with no steps, The store layout is also very well thought out. The staff are very helpful and friendly. Thank you all and hope you have a good 2025
28. Dezember 2024
Antwort von ProCook - Harrogate
We are so pleased to hear that you found our store accessible and easy to navigate. We strive to create a welcoming and comfortable environment for all our customers. We are also delighted that you found our staff helpful and friendly. We appreciate your kind words and wish you a happy 2025 as well.
Staff were extremely helpful and patient
22. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind words! We appreciate your feedback and are delighted to hear that you found our staff helpful and patient. We strive to provide our customers with excellent service and expertise.
Helpful and friendly
I really love the quality of the items in pro cook, but also the staff in the Harrogate branch are knowledgeable, helpful and friendly. When I've had an issue they have promptly resolved it.
23. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear you appreciate the quality of our products and the excellent service you received at our Harrogate branch. We strive to provide our customers with knowledgeable, helpful, and friendly staff who are dedicated to resolving any issues promptly. We appreciate your feedback and look forward to serving you again soon.
Antwort von ProCook - Harrogate
Thank you for your kind review! We are delighted to hear that you found our staff helpful and knowledgeable. We strive to provide our customers with excellent service and a wide variety of goods, and we are glad you had a positive experience.
Very nice store with everything you…
Very nice store with everything you need with excellent customer service
21. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you found our store well-stocked and our customer service excellent. We strive to provide our customers with a wide selection of products and a positive shopping experience.
Antwort von ProCook - Harrogate
We're thrilled to hear you had a positive experience choosing a new bread knife. We appreciate your feedback and are glad you found the assistance helpful.
Wonderful service from the staff at the…
Wonderful service from the staff at the Harrogate shop. So helpfu!
10. Dezember 2024
Great staff and a good range of stock
The staff at ProCook Harrogate are super helpful, and the range is good.
The best ice cream scoop ever - just remember not to put it in the dishwasher!
2. Dezember 2024
Antwort von ProCook - Harrogate
Thank you for your kind review! We're delighted to hear you had a positive experience at our Harrogate store. We appreciate your feedback about the ice cream scoop and will make sure to highlight this important tip for our customers.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.