Amazing 🤩 service, great website, ease of ordering, rapid next day free delivery! Competitive pricing above all. Fantastic will be ordering all lighting from them in the future, very pleased with th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Prior to ordering had a query on sizes of a glass lamp shade. Email sent and response was both timely (almost by return!) and helpful. Ordering process / website was very easy to navigate. Postage... Mehr ansehen
Unternehmen hat geantwortet
I'd been looking at these particular light fittings for a while, but at over £100 each and needing two, they were way too expensive. Then I found them on the Poole Lighting Factory Shop for £45 each... Mehr ansehen
Unternehmen hat geantwortet
The best customer service I have experienced in a long time. Ordered some lights and unfortunately one glass shade was broken. Emailed them and got a reply within the hour and a new piece was sent and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager
Changed your mind? No problem.
Vom Unternehmen geschrieben

- Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
- Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.
Free Delivery
UK for orders over £100

Kontaktinformationen
9 Cabot Lane , BH177BY, Poole, Vereinigtes Königreich
- 01202690945
- Online@poolelighting.com
- www.poolelightingfactoryshop.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Poole Lighting Factory Shop
Fantastic customer service from Neil…
Fantastic customer service from Neil and Maja - replacement part acquired for a light and sent out to me very quickly with minimal hassle! Thank you I am very appreciative

Antwort von Poole Lighting Factory Shop
Really quick and efficient great…
Really quick and efficient great company to deal with

Antwort von Poole Lighting Factory Shop

Antwort von Poole Lighting Factory Shop
Really classy light and excellent customer service.
Found this light online from Poole. Much better value than else where. The courier failed to deliver according to the tracker but Poole immediately resolved this issue. Communication was 100%.

Antwort von Poole Lighting Factory Shop
Lampshades super price!
Lampshades were superbly priced. Delivery was okay, Would’ve preferred RoyalMail for convenience options.
Love the lampshades!

Antwort von Poole Lighting Factory Shop
Quality light fixture
Lovely looking lights, they really make our diner look good.
Ordering from Poole Lighting was straight forward and the parcel came the next day.
Can’t fault anything of the whole procedure and would recommend these light fittings and the company.
Thank you.

Antwort von Poole Lighting Factory Shop
Good Value and Substantial Product. I thought your prices were very…
I thought your prices were very affordable and there were plenty of traditional and modern fittings to choose from. I was pleased with my purchase and the quality of the fitting, but I was surprised to see the name Dunelm on the fitting instruction leaflet.

Antwort von Poole Lighting Factory Shop
Best place to bag a bargain with…
Best place to bag a bargain with incredible reductions on manufacturers RRP. And the service is excellent with quick delivery. I am very happy with the quality of all the lighting i have purchased from this company and it often exceeds my expectations.

Antwort von Poole Lighting Factory Shop
Great service, great price
Found the outside lights I wanted but they were a lot cheaper than anywhere else so I ordered one as a test
It was delivered the next day, the quality was superb, it came with a five year warranty and it was easy to fit
I was so pleased that I ordered another five to replace all the lights on my house

Antwort von Poole Lighting Factory Shop

Antwort von Poole Lighting Factory Shop
Easy to order quick delivery competitive price happy customer
Easy to order quick delivery

Antwort von Poole Lighting Factory Shop
Highly recommended.
This light is exactly what I needed. Although they retail through B&Q, you can order direct from the manufacturer and it's cheaper! Presumably because the retailer doesn't need to add on their bit of the profit.
Ordering was easy via the website, the light was despatched quickly and delivered in the promised timescale. I will definitely come back to this company when I next need to buy lighting.

Antwort von Poole Lighting Factory Shop
Excellent service and products
Excellent service and products, very pleased with everything I’ve bought

Antwort von Poole Lighting Factory Shop
Bought a lovely table lamp
Bought a lovely table lamp, called Mrs
It has a little face on it, it is supposed to be a second, i can’t see anything wrong with it at all.
I only paid £20 for it but have seen it on
Another website for £53
Delivery was very quick too.

Antwort von Poole Lighting Factory Shop
Great company to deal with.
Great website, and they had exactly what I wanted. I placed the order and it was sent very quickly. It was well packaged and the price was excellent. Well done Poole Lightning. I will be using you again. Many thanks.

Antwort von Poole Lighting Factory Shop
Couldn’t recommend them more
Couldn’t recommend them more. I broke my lamp and was desperate to find a replacement. Order this and it was delivered within a matter of days I was so shocked at how fast it was!

Antwort von Poole Lighting Factory Shop
So funktioniert Trustpilot
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