Poole Lighting Factory Shop  Bewertungen 552

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing 🤩 service, great website, ease of ordering, rapid next day free delivery! Competitive pricing above all. Fantastic will be ordering all lighting from them in the future, very pleased with th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Prior to ordering had a query on sizes of a glass lamp shade. Email sent and response was both timely (almost by return!) and helpful. Ordering process / website was very easy to navigate. Postage... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I'd been looking at these particular light fittings for a while, but at over £100 each and needing two, they were way too expensive. Then I found them on the Poole Lighting Factory Shop for £45 each... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The best customer service I have experienced in a long time. Ordered some lights and unfortunately one glass shade was broken. Emailed them and got a reply within the hour and a new piece was sent and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Glühlampenlieferant
  3. Lichtgroßhändler

Vom Unternehmen geschrieben

Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager

Changed your mind? No problem.

Vom Unternehmen geschrieben

Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.

Free Delivery

UK for orders over £100

UK for orders over £100
Free delivery on orders over £100 to mainland UK (Excluding Highland Scotland, Northern Ireland and Isle of Wight) Not spending £100? Delivery costs £6.50 - next working day. Max Weight 50Kilos

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

552 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Fantastic customer service from Neil…

Fantastic customer service from Neil and Maja - replacement part acquired for a light and sent out to me very quickly with minimal hassle! Thank you I am very appreciative

4. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Poole Lighting Factory Shop

Thank you so much for your kind review! we really appreciate it.

Bewertet mit 5 von 5 Sternen

Really classy light and excellent customer service.

Found this light online from Poole. Much better value than else where. The courier failed to deliver according to the tracker but Poole immediately resolved this issue. Communication was 100%.

27. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your kind review.

Bewertet mit 5 von 5 Sternen

Lampshades super price!

Lampshades were superbly priced. Delivery was okay, Would’ve preferred RoyalMail for convenience options.
Love the lampshades!

25. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Quality light fixture

Lovely looking lights, they really make our diner look good.
Ordering from Poole Lighting was straight forward and the parcel came the next day.
Can’t fault anything of the whole procedure and would recommend these light fittings and the company.
Thank you.

22. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your kind review!

Bewertet mit 5 von 5 Sternen

Good Value and Substantial Product. I thought your prices were very…

I thought your prices were very affordable and there were plenty of traditional and modern fittings to choose from. I was pleased with my purchase and the quality of the fitting, but I was surprised to see the name Dunelm on the fitting instruction leaflet.

19. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your kind review. It’s wonderful to hear that you found our prices fair and enjoyed the range of fittings available, and we’re delighted that you’re pleased with the quality of your purchase.

Bewertet mit 5 von 5 Sternen

Best place to bag a bargain with…

Best place to bag a bargain with incredible reductions on manufacturers RRP. And the service is excellent with quick delivery. I am very happy with the quality of all the lighting i have purchased from this company and it often exceeds my expectations.

26. Januar 2026
Bewertung ohne vorherige Einladung
Poole Lighting Factory Shop -Logo

Antwort von Poole Lighting Factory Shop

Thank you so much for such a fantastic review. It’s wonderful to hear that you’ve been able to pick up some great bargains and that our reductions have impressed you. We’re also really pleased that you’ve found our service quick and reliable.

Bewertet mit 5 von 5 Sternen

Great service, great price

Found the outside lights I wanted but they were a lot cheaper than anywhere else so I ordered one as a test
It was delivered the next day, the quality was superb, it came with a five year warranty and it was easy to fit
I was so pleased that I ordered another five to replace all the lights on my house

18. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for the great feedback. We’re delighted the test light impressed you with its quality, quick delivery, and warranty. It’s fantastic to hear you were happy enough to order more for your home.

Bewertet mit 5 von 5 Sternen

Highly recommended.

This light is exactly what I needed. Although they retail through B&Q, you can order direct from the manufacturer and it's cheaper! Presumably because the retailer doesn't need to add on their bit of the profit.

Ordering was easy via the website, the light was despatched quickly and delivered in the promised timescale. I will definitely come back to this company when I next need to buy lighting.

9. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Bought a lovely table lamp

Bought a lovely table lamp, called Mrs
It has a little face on it, it is supposed to be a second, i can’t see anything wrong with it at all.
I only paid £20 for it but have seen it on
Another website for £53
Delivery was very quick too.

13. Januar 2026
Poole Lighting Factory Shop -Logo

Antwort von Poole Lighting Factory Shop

Thank you for your kind review!

Bewertet mit 5 von 5 Sternen

Great company to deal with.

Great website, and they had exactly what I wanted. I placed the order and it was sent very quickly. It was well packaged and the price was excellent. Well done Poole Lightning. I will be using you again. Many thanks.

11. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you for your fantastic feedback! We’re delighted you found exactly what you wanted, and that the ordering, delivery, and packaging all met your expectations. We really appreciate your kind words and look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

Couldn’t recommend them more

Couldn’t recommend them more. I broke my lamp and was desperate to find a replacement. Order this and it was delivered within a matter of days I was so shocked at how fast it was!

4. Januar 2026
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Antwort von Poole Lighting Factory Shop

Thank you so much for your kind words! We’re thrilled we could help you replace your lamp quickly and that the delivery exceeded your expectations. Your recommendation means a lot, and we’re glad we could make the process easy for you.

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