The Audi experience gives you that bit extra, Tim was great always very helpful and not pushy. Very please with the car and the bottle of wine that came with it
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Superbly helpful and personable staff, who gave frank and open advice and helped us make decisions regarding our car chose. Trading in was made easy, along with hand over of cars and documentation... Mehr ansehen
Unternehmen hat geantwortet
It was all so simple whilst being informative and exciting at the same time. I love my new car. Daniel was so helpful and patient.
Unternehmen hat geantwortet
Everything seemed pretty ok until the rubber mats that Audi Poole were suppling with the car we had bought were not in stock. I was told they were going to be sent on, nothing received. Now 2 months... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Poole Audi
Vom Unternehmen geschrieben
WELCOME TO POOLE AUDI
Kontaktinformationen
Old Wareham Road, BH12 4QN, Poole, Vereinigtes Königreich
- 01202 775050
- marketing@pooleaudi.co.uk
- www.pooleaudi.co.uk
4,5
Hervorragend
521 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My first EV Audi
I recently purchased a vehicle from Roddy McIntyre and couldn’t be happier with the experience. From start to finish, Roddy was exceptional. He took the time to really understand what I was looking for and listened carefully to my needs. He was incredibly patient throughout the whole process, never rushed me, and explained everything clearly and in simple terms — which made me feel confident and comfortable with my decision.
Nothing was ever too much trouble for Roddy. He genuinely went above and beyond to make sure I was happy with every aspect of the purchase. His professionalism, honesty, and care made the experience smooth and enjoyable. I highly recommend Roddy to anyone looking to buy a vehicle — you’ll be in great hands!
4. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Marie,
Thank you so much for your fantastic review. It truly means a lot to us here at Poole Audi. We will be sure to get this wonderful feedback over to Roddy.
We really appreciate your kind words and hope you to see you again in the future. Please do not hesitate to contact us if we can assist you again in the future.
Kind regards,
Elysha – Poole Audi
Long Distance Purchaser
To be honest, I've never left a Trust Pilot review, and never felt the urge too.... except for now. I was a very long distance purchaser, I'd never seen the car, had no chance of seeing it, and that left telephone. Except, I'm deaf.... Not a problem for these guys.... 11 out of 10 on every point. No Hassel, no problem, just consistent help. I would whole heartedly recommend.
1 Trust Pilot review ever... and fully deserved
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Neil,
Thank you so much for your fantastic review. It truly means a lot to us here at Poole Audi, especially knowing this is your first Trustpilot post. We are honoured you chose us for such a big purchase from a distance, and we are even more thrilled that our team could make the process smooth and stress-free for you.
We really appreciate your kind words about our service and communication and hope you are enjoying your new Audi. Please do not hesitate to contact us if we can assist you again in the future.
Kind regards,
Emma – Poole Audi
Recently had an MOT and service on my…
Recently had an MOT and service on my TT. Audi collected my car from home, carried out the necessary work, and then returned the car to me at the end of the day. I work from home some of the week and this was a godsend for me not having to take time out of my day to deal with this yearly saga. Audi kept me up to date with progress via WhatsApp which was great also. I didn’t need to do any chasing. The service was EXCELLENT and will definitely be coming back next year provided I don’t need to before!
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Sara,
Thank you for your kind words and for taking the time to share your experience with us.
We are delighted to hear that our collection and delivery service made things easier for you whilst your Audi TT was in for its MOT and Service. It’s great to know that our WhatsApp updates helped keep you informed without any hassle, and we are thrilled you found the service excellent.
I will pass your fantastic review on to the team, and we look forward to welcoming you back to Poole Audi again in the future.
Kind regards,
Emma - Poole Audi
Whether I ring Audi to book an…
Whether I ring Audi to book an appointment for my car to have MOT, Service etc the attitude of the staff is excellent and always helpful.
My Audi Q2 is ageing now but I love it and I drive hundreds of miles each week and it’s always been so reliable.
Whatever The Staff are taught at Audi please keep it up- p.s. you could give my GP surgery some tips 😄
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Tina,
Thank you for your 5-star review and wonderful feedback. We are pleased to hear that our team consistently provides excellent and helpful service whenever you contact us. It’s great to know your Audi Q2 has been so reliable, especially given the miles you cover each week.
I’ll be sure to pass on your kind words to the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma – Poole Audi
Recommend Poole Audi over other dealerships in the south.
I always use Poole Audi even though they are outside my area. I have much more faith in their technicians than my local dealership. A lovely showroom and client area with great customer service.
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Sonia,
Thank you for your kind words and for continuing to choose Poole Audi.
We are delighted to hear that you feel we are worth the extra journey and that our team are always ready to assist you. It’s great to know you have confidence in our technicians and that you have enjoyed the showroom and customer service.
We really appreciate your loyalty and kind feedback and look forward to welcoming you back to Poole Audi again in the future.
Kind regards,
Emma – Poole Audi
Highly Delighted
The Audi brand sells itself but without an excellent back up dealership, it would fall flat.
I am not made of money and am not particularly easy to please but I am on my third car from Poole Audi. To those that know me, that is indeed an accolade for Poole Audi. All aspects of owning a vehicle supplied by Poole Audi is Excellent, from the front of house Ladies to Sales personnel (all grades) and After Sales/Service personnel, all are very genuinely superb.
The advert is correct - "Look No Further"
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Paul,
Thank you for taking the time to share your feedback. It means a great deal to us that you have chosen Poole Audi for your last three vehicles and continue to enjoy a first-class experience.
We are delighted to hear that our teams across all departments have left a positive impression. Your kind words are truly appreciated, and we look forward to continuing to deliver the high level of service you have come to expect.
If there is anything more we can do to support you, please do not hesitate to get in touch.
Kind regards,
Emma - Poole Audi
Extremely happy Audi owner
Bought my first Audi from Poole Audi and have had excellent customer service with every visit - without fail.
The staff are friendly and helpful, and those staff assigned to you/your car for a particular visit - service, MoT, etc., - are absolutely wonderful, and keep you informed all the time your car is with them.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Barbara,
Thank you for your kind words. We are thrilled to hear you had a 5-star experience with us.
It's wonderful to know that our team consistently provides you with first-class service, keeping you informed every step of the way. We are especially pleased that you found our team friendly and helpful.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Emma – Poole Audi
Great Reception and Service team
Great Reception and Service team. Nothing was too much trouble.
Best Audi Dealership in the south
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hi Adam,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had great service with us at Poole Audi and that our team were able to assist you during your visit. We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Poole Audi
Audi A1 first car purchase
The sales person Laura Pennington was outstanding in communicating and being helpful with any requests I had.
I have bought a few cars remotely and this was by far the best experience I have had, the handover was faultless and Laura went the extra mile to make my daughters first car purchase special.
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello John,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Laura provided outstanding service and made the process smooth and enjoyable for you.
It's especially heart-warming to know that she went the extra mile to make your daughter’s first car purchase a special occasion. We are thrilled that this was your best remote car-buying experience yet, and I will be sure to pass your lovely feedback on to Laura and the team.
We hope your daughter is enjoying her new Audi A1 and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma – Poole Audi
Very good and helpful salesman.
18. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Michael,
Thank you for leaving us a great review. We are so pleased to hear you had a positive experience with us and that our team were helpful during your visit. We really appreciate your kind feedback and please let us know if there is anything we can do to make your experience a 5-star one.
Kind regards,
Emma - Poole Audi
Great experience with Poole Audi…
Had my 1st service with Poole Audi great experience, Staff were super helpful got the job done and delivered my car like new.
Many thanks for making things so easy x
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Deborah,
We really appreciate you taking the time to leave us your kind words and feedback. It's great to hear that you had such a positive experience with us at Poole Audi during your vehicle’s first service.
It’s wonderful to know our team was helpful, and efficient in completing the work on your car. We really appreciate your support and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Poole Audi
Faultless service from Tim at Audi Poole
Audi Poole couldn't have done anything more to have made buying a car as easy as possible. Faultless service standards, from everyone in the Poole Showroom, especially by Tim, and also the Yeovil Showroom too. Start to finish, the standard is exactly as you would expect and hope for from Audi, resulting in a car that far exceeds my expectations.
12. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Dear M Gwilliam,
Thank you for your kind words and wonderful feedback.
We are delighted to hear that your experience with us at Poole Audi was faultless from start to finish. Tim and the entire team will be thrilled to know they helped make your car-buying journey smooth and enjoyable. It’s always our goal to deliver the premium service that reflects the Audi standard, and knowing your new car has exceeded your expectations really means a lot to us.
We hope you are enjoying your new Audi and look forward to welcoming you back to us again in the future.
Kind regards,
Emma – Poole Audi
Poole Audi - Top Class Team and Fantastic Service
Fantastic experience buying an Audi with Poole Audi, very efficient and every aspect of the sale and car prep and hand over was taken care of and completed meticulously within a very tight schedule that I had requested. Poole Audi have a fantastic team, top class customer service, competitive rates and Luke Stacey and the whole team went the extra mile in the sale, fantastic!
Can only recommend and will definitely be back.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello P MC,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear you had a first-class experience with us at Poole Audi and that our team were efficient and helpful throughout the purchase and handover of your new Audi. It's wonderful to know every aspect was taken care of and that we had your new vehicle ready for you in a timely manner. We really appreciate your kind words and recommendation and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Poole Audi
A3 purchase
Purchased A3 saloon late March/early April. Every aspect went like clockwork thanks to Matthew and Sam.
Couldn't be more delighted.
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Terry,
Thank you for taking the time to leave us a fantastic 5-star review. We are thrilled to hear you had a positive experience with us whilst purchasing your new Audi A3 Saloon and that Matthew and Sam made sure the process was seamless for you. I will pass your kind words on to the team and we hope you are enjoying your new Audi.
Kind regards,
Emma - Poole Audi
10/10 experience!
10/10 experience within the Sales and Aftersales department, as always.
23. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hi Elysha,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had a positive experience with our Sales and Aftersales department and we look forward to welcoming you back to us again soon.
Kind regards,
Emma - Poole Audi
Purchased a Q5 Sportback recently from…
Purchased a Q5 Sportback recently from Audi Poole great customer service the car was well presented and the whole experience was enjoyable.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Dear Mr Roger Upward,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear that your experience purchasing your Audi Q5 Sportback was enjoyable. It’s great to know the car was well-presented and that our customer service met your expectations.
I will pass your kind words on to the whole team and we hope you are enjoying your new Audi. Please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma – Poole Audi
Audi in Poole is our local dealer ..our…
Audi in Poole is our local dealer ..our service was carried out professionally from start to finish. Emma was efficient and knowledgeable of our needs ..the invoice was explained and car was clean and a pleasure to drive. The coffee is good too, would recommend to friends and family
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Janet,
Thank you for taking the time to leave us a 5-star review. We are really pleased to hear that your recent service experience at Poole Audi was smooth and professional from start to finish. Emma will be delighted to know she made such a positive impression and was able to support you with her knowledge throughout.
It’s great to hear your car was returned to you spotless and we are glad you enjoyed the coffee too. We really appreciate your recommendation and look forward to welcoming you back to us again soon.
Kind regards,
Emma – Poole Audi
I couldn’t have asked for a better experience!
I couldn’t have asked for a better experience! As i went into Audi, I spoke to Cameron and he helped me the whole way through. I found my dream car whilst Cameron helped speak me through everything and was very polite and helpful! The reveal was better than i imagined and he answered any questions i had and was always quick to respond over email too. Everything went through fast and simple as well as additional pieces i wanted for the car. Beyond happy i went with Audi!
29. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Daisy,
Thank you for your fantastic review. We are absolutely thrilled to hear that your experience with Poole Audi and Cameron was everything you hoped for and more. Finding your dream car should feel special, and we are so glad that the whole process exceeded your expectations.
I will pass your kind words on to Cameron and the rest of the team and we hope you are enjoying your new Audi.
Kind regards,
Emma – Poole Audi
I have always bought Audi for as long…
I have always bought Audi for as long as I can remember - first the A3 then the TT Roadster and now, since I am getting older and finding it harder to get in and out of the TT, a Q3. Kyle was brilliant, not pushy and guided me through the process, helped identify the right car for me, helped me transfer my private plate and also was understanding and really supportive given I really didn’t want to give up my TT, which was simply a joy to drive. Everyone is always so kind and helpful and I would thoroughly recommend Poole Audi (and Kyle) to anyone. You can’t ask for better
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello Mrs Brand,
Thank you so much for your kind review. It means a lot to us that you've chosen Audi time and time again and we completely understand how hard it must have been to part with your beloved Audi TT. We are so pleased Kyle was able to support you throughout the process and helped you find the perfect Audi Q3.
It’s always our goal to make the experience as smooth and personal as possible, and it’s wonderful to hear the whole team made a positive impression.
Thank you for your continued loyalty and recommendation and we hope you are enjoying your new Audi Q3.
Kind regards,
Emma – Poole Audi
Audi Q6 electric and Q2
Audi Q6 electric and Q2
I purchased an Audi Q6 as my first electric vehicle and dealt with Sam who went above and beyond to answer all my queries. Ended up purchasing a Q2 for my wife at the same time and we are delighted with both vehicles. I would not hesitate to recommend both Sam and Poole Audi for anyone purchasing a vehicle.
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Audi
Hello David,
Thank you for your kind review. We are thrilled to hear that your first electric vehicle experience with the Audi Q6 has been such a positive one, and even more so that you chose to take home an Audi Q2 for your wife at the same time.
Sam will be delighted to know he was able to support you throughout the process and make everything smooth and informative. We really appreciate your recommendation and wish you both many enjoyable journeys ahead in your new vehicles.
Kind regards,
Emma – Poole Audi
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