Lovely team in every department. I want to give a special thanks to Erika in eligibility for her impeccable customer service skills and Ashley J who is always ready to answer all my questions. I’m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Knowledgable team, defined process explained well and flawless delivery collection. Second time using, I am sure there will be a third and more.
Unternehmen hat geantwortet
I've looked at Pivotal for a while, but it was talking to Rowena that made us actually do it. She explained everything, helped us to decide what we wanted and made it happen. It's a great service bu... Mehr ansehen
Unternehmen hat geantwortet
I have used Pivotal for a number of years and had multiple vehicles at the same time. For me, the quality of service is a benchmark for not just vehicle subscriptions, but for any service industr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pivotal is a monthly subscription service that gives you flexible access to the Jaguar and Land Rover ranges. We can take care of everything: insurance, tax, servicing, roadside assistance and more. So you can simply enjoy the drive.
Kontaktinformationen
44 Featherstone Street, EC1Y 8RN, London, Vereinigtes Königreich
- +44 (0) 20 3950 4833
- support@drivepivotal.com
- drivepivotal.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely team in every department.
Lovely team in every department.
I want to give a special thanks to Erika in eligibility for her impeccable customer service skills and Ashley J who is always ready to answer all my questions.
I’m in my third vehicle and wouldn’t change it for anything.
The vehicles are beautiful and their service is excellent.
Pivotal super team
I have been with pivtol lots of many of years lots of Range Rover’s it’s the best thing I’ve done. I got a brand-new car insurance and maintenance the team is fantastic. I feel great as they know me and they give me five star Service. They’re the best out there. I have to recommend them.
Highly Recommend Pivotal
A client of Pivotal for a few years now - the service is brilliant and the team are super helpful. Shoutout to Thomas Priest for all his help!
Knowledgable team
Knowledgable team, defined process explained well and flawless delivery collection. Second time using, I am sure there will be a third and more.

Antwort von Pivotal - Car Subscription
extremely practical and confortable
extremely practical and confortable. A friendly service making me feel special as always.

Antwort von Pivotal - Car Subscription
Great service and communication
From the very first interaction right through to the delivery of our vehicle, the service from Pivotal has been nothing short of exceptional. Every detail was handled seamlessly, making the entire process feel effortless and genuinely enjoyable.
A special mention has to go to Tilly, who was absolutely fantastic from start to finish. Her professionalism, communication, and attention to detail were outstanding—nothing was ever too much trouble, and she made us feel completely looked after every step of the way.
The delivery itself was perfect—smooth, well-organised, and exactly as promised. It really reflected the high standards Pivotal clearly pride themselves on.
An all-round first-class experience. I wouldn’t hesitate to recommend Pivotal and Tilly to anyone looking for a truly premium service.

Antwort von Pivotal - Car Subscription
I’ve just second car from pivotal.
I’ve just second car from pivotal.
Again, the service was impeccable.
Up there with one of the best companies I’ve ever dealt with. So easy so simple so friendly.
Can’t recommend highly enough⭐️⭐️⭐️⭐️⭐️

Antwort von Pivotal - Car Subscription

Antwort von Pivotal - Car Subscription
The Pivotal Support team ( Mason Steel…
The Pivotal Support team ( Mason Steel ) are great. Always very supportive with queries. Customer service and responsive is excellent.

Antwort von Pivotal - Car Subscription
I’ve used Pivotal for over 12 months…
I’ve used Pivotal for over 12 months now and the levels of customer service I’ve experienced from them have been exceptional. Having recently renewed my policy, they are making it very difficult for me to even consider other manufacturers offering. Ashley and Chloe within the renewals team have been superb… the communication, the support, the guidance and most importantly the efficiency and ease of renewing has been a first class, 5 star experience - congratulations Pivotal, the service you offer is absolutely market leading in every way!

Antwort von Pivotal - Car Subscription
I highly recommend Pivotal
I have used Pivotal for a number of years and had multiple vehicles at the same time.
For me, the quality of service is a benchmark for not just vehicle subscriptions, but for any service industry.
I have found the cost to be very competitive, and when you add the service excellence, this make the Pivotal solution a must-have for any company car program.

Antwort von Pivotal - Car Subscription
What an amazing company
What an amazing company. From the initial email to the delivery driver. The service and the speed.
Was unbelievable.
Special mention to Tilly and Toby.
However everyone I dealt with was 10 out of 10. Highly recommended.⭐️⭐️⭐️⭐️⭐️

Antwort von Pivotal - Car Subscription
Fantastic service
Fantastic service , cannot fault any aspect of, well done all .

Antwort von Pivotal - Car Subscription
Handover of new car
As ever, the hand over of the old and new vehicles was seamless and professionally done. Can't praise the Pivotal team enough. Courteous, knowledgeable and professional.

Antwort von Pivotal - Car Subscription

Antwort von Pivotal - Car Subscription
Outstanding Service from Thomas at Pivotal
I had a great experience working with Thomas from Pivotal. From the very beginning, he was professional, attentive, and genuinely committed to providing excellent service. He took the time to understand my needs, communicated clearly throughout the process, and made sure everything was handled smoothly.
What really stood out was his responsiveness and attention to detail, nothing felt rushed or overlooked. Thomas went above and beyond to ensure I was satisfied, and his expertise gave me confidence every step of the way.
Overall, I would highly recommend Thomas to anyone looking for reliable, high-quality service. He’s a real asset to the Pivotal team.

Antwort von Pivotal - Car Subscription
Excellent Service, absolutely delighted
New customer, really easy to set up and fabulous experience so far. Car I wanted not available day one, but less than a week and my choice of RR Sport organised and delivered. Excellent service

Antwort von Pivotal - Car Subscription
Great customer service
I’ve been a customer at pivotal now for a few years, and I’ve always been very pleased with the service. It really takes the hassle out of cars for me, no worries about services, mot, road tax, and insurance.. all dealt with by pivotal so for me, all I have to think about is what car I’d like for the next six months. I regularly deal with Ashley for my renewal and she is always brilliant, she’s responsive to my emails, always tries to get me my first choice of car and keeps me well informed on lead time.

Antwort von Pivotal - Car Subscription
Outstanding service from Ashley
Outstanding service from Ashley as always at Drive Pivotal. The entire renewal process was handled with efficiency, clarity, care and professionalism. Everything was seamless, and I felt completely taken care of. Highly recommend for anyone looking for a hassle-free experience. Thank you xxx

Antwort von Pivotal - Car Subscription
⭐⭐⭐⭐⭐
I recently took delivery of a Land Rover Defender 90 through Pivotal, and the experience has been excellent from start to finish.
The process was smooth, well organised and very professional throughout. Communication was clear, and everything was handled efficiently with no issues.
The vehicle was delivered exactly as specified, and the subscription model offers a level of flexibility and convenience that makes it a great alternative to traditional ownership.
A special thank you to Toby, who was extremely helpful, responsive and knowledgeable throughout.
I would highly recommend Pivotal to anyone looking for a premium and hassle-free driving experience.
Marcus Edmond Turley

Antwort von Pivotal - Car Subscription
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







