Pivotal - Car Subscription Bewertungen 484

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Lovely team in every department. I want to give a special thanks to Erika in eligibility for her impeccable customer service skills and Ashley J who is always ready to answer all my questions. I’m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Knowledgable team, defined process explained well and flawless delivery collection. Second time using, I am sure there will be a third and more.

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I've looked at Pivotal for a while, but it was talking to Rowena that made us actually do it. She explained everything, helped us to decide what we wanted and made it happen. It's a great service bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used Pivotal for a number of years and had multiple vehicles at the same time. For me, the quality of service is a benchmark for not just vehicle subscriptions, but for any service industr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Leasingservice
  2. Autohändler
  3. Fahrzeugservice
  4. Leasing-Service
  5. Fahrzeughändler

Vom Unternehmen geschrieben

Pivotal is a monthly subscription service that gives you flexible access to the Jaguar and Land Rover ranges. We can take care of everything: insurance, tax, servicing, roadside assistance and more. So you can simply enjoy the drive.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

484 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Lovely team in every department.

Lovely team in every department.
I want to give a special thanks to Erika in eligibility for her impeccable customer service skills and Ashley J who is always ready to answer all my questions.
I’m in my third vehicle and wouldn’t change it for anything.
The vehicles are beautiful and their service is excellent.

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pivotal super team

I have been with pivtol lots of many of years lots of Range Rover’s it’s the best thing I’ve done. I got a brand-new car insurance and maintenance the team is fantastic. I feel great as they know me and they give me five star Service. They’re the best out there. I have to recommend them.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Knowledgable team

Knowledgable team, defined process explained well and flawless delivery collection. Second time using, I am sure there will be a third and more.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi there,

Thank you for your great feedback and for coming back to us again! We really appreciate it. It’s fantastic to hear the process was clear and everything ran smoothly from start to finish. We look forward to supporting you again in the future!

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

extremely practical and confortable

extremely practical and confortable. A friendly service making me feel special as always.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Sansao,

Thank you for the lovely feedback! We’re delighted to hear you’re enjoying the comfort and practicality, and that the team continues to make you feel well looked after.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Great service and communication

From the very first interaction right through to the delivery of our vehicle, the service from Pivotal has been nothing short of exceptional. Every detail was handled seamlessly, making the entire process feel effortless and genuinely enjoyable.

A special mention has to go to Tilly, who was absolutely fantastic from start to finish. Her professionalism, communication, and attention to detail were outstanding—nothing was ever too much trouble, and she made us feel completely looked after every step of the way.

The delivery itself was perfect—smooth, well-organised, and exactly as promised. It really reflected the high standards Pivotal clearly pride themselves on.

An all-round first-class experience. I wouldn’t hesitate to recommend Pivotal and Tilly to anyone looking for a truly premium service.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Nathan,

Thank you for such a fantastic and thoughtful review! We’re delighted to hear your experience was seamless and enjoyable from start to finish.

Tilly will be especially pleased to receive your kind words, it’s great to know her support and attention to detail made such a difference. We truly appreciate your recommendation.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

I’ve just second car from pivotal.

I’ve just second car from pivotal.
Again, the service was impeccable.
Up there with one of the best companies I’ve ever dealt with. So easy so simple so friendly.
Can’t recommend highly enough⭐️⭐️⭐️⭐️⭐️

14. April 2026
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Antwort von Pivotal - Car Subscription

Hi Joe,

Thanks so much for the amazing feedback! We’re thrilled your second car experience has been just as smooth and easy. We really appreciate your support and recommendation.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Geart service

Geart service, car was brand new on arrival. Enjoying it so far

9. April 2026
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Antwort von Pivotal - Car Subscription

Hi Ben,

Thank you for the great feedback! We’re delighted to hear everything met your expectations on delivery. Enjoy the car, and we really appreciate your support.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

The Pivotal Support team ( Mason Steel…

The Pivotal Support team ( Mason Steel ) are great. Always very supportive with queries. Customer service and responsive is excellent.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Helena,

Thank you for the great review! We’re delighted to hear Mason has been so supportive and responsive when handling your queries. He’ll be very pleased to receive your kind words, and we truly appreciate your feedback.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

I’ve used Pivotal for over 12 months…

I’ve used Pivotal for over 12 months now and the levels of customer service I’ve experienced from them have been exceptional. Having recently renewed my policy, they are making it very difficult for me to even consider other manufacturers offering. Ashley and Chloe within the renewals team have been superb… the communication, the support, the guidance and most importantly the efficiency and ease of renewing has been a first class, 5 star experience - congratulations Pivotal, the service you offer is absolutely market leading in every way!

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Mark,

Thank you for your great review and for being with us over the past 12 months! We’re delighted to hear the service has consistently met your expectations and that your recent renewal was such a smooth and positive experience. Ashley and Chloe will be especially pleased to hear your kind words.

Your feedback means a great deal to us!

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

I highly recommend Pivotal

I have used Pivotal for a number of years and had multiple vehicles at the same time.

For me, the quality of service is a benchmark for not just vehicle subscriptions, but for any service industry.

I have found the cost to be very competitive, and when you add the service excellence, this make the Pivotal solution a must-have for any company car program.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Daniel,

Thank you for your great review and for your continued support over the years - it truly means a great deal to us! We’re delighted to hear the service has set such a strong benchmark for you, and that it continues to deliver across multiple vehicles.

Your recommendation is greatly appreciated!

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

What an amazing company

What an amazing company. From the initial email to the delivery driver. The service and the speed.
Was unbelievable.
Special mention to Tilly and Toby.
However everyone I dealt with was 10 out of 10. Highly recommended.⭐️⭐️⭐️⭐️⭐️

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Joe,

Thank you for such fantastic feedback! We’re delighted to hear your experience was so positive from start to finish. Tilly and Toby will be especially pleased to receive your kind words, and we really appreciate your recommendation.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service , cannot fault any aspect of, well done all .

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Andy,

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience, it really means a lot to the whole team.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Handover of new car

As ever, the hand over of the old and new vehicles was seamless and professionally done. Can't praise the Pivotal team enough. Courteous, knowledgeable and professional.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi there,

Thank you for your kind words, we really appreciate it! It’s fantastic to hear the handover process continues to be seamless and that the team delivered such a professional experience.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Outstanding support from everyone…

Outstanding support from everyone involved.

29. März 2026
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Antwort von Pivotal - Car Subscription

Hi Charles,

Thank you for the great feedback! We’re delighted to hear you received such strong support from the team.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Outstanding Service from Thomas at Pivotal

I had a great experience working with Thomas from Pivotal. From the very beginning, he was professional, attentive, and genuinely committed to providing excellent service. He took the time to understand my needs, communicated clearly throughout the process, and made sure everything was handled smoothly.

What really stood out was his responsiveness and attention to detail, nothing felt rushed or overlooked. Thomas went above and beyond to ensure I was satisfied, and his expertise gave me confidence every step of the way.

Overall, I would highly recommend Thomas to anyone looking for reliable, high-quality service. He’s a real asset to the Pivotal team.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Patrick and Denise,

Thank you for such a thoughtful and detailed review! We’re delighted to hear Thomas provided such attentive and professional support throughout your experience. He’ll be very pleased to receive your kind words and we truly appreciate your recommendation.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Excellent Service, absolutely delighted

New customer, really easy to set up and fabulous experience so far. Car I wanted not available day one, but less than a week and my choice of RR Sport organised and delivered. Excellent service

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Bill,

Thank you for the great review and welcome to Pivotal! We’re delighted to hear your experience has been so positive from the outset and that we were able to get your chosen vehicle to you so quickly. We really appreciate your support.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Great customer service

I’ve been a customer at pivotal now for a few years, and I’ve always been very pleased with the service. It really takes the hassle out of cars for me, no worries about services, mot, road tax, and insurance.. all dealt with by pivotal so for me, all I have to think about is what car I’d like for the next six months. I regularly deal with Ashley for my renewal and she is always brilliant, she’s responsive to my emails, always tries to get me my first choice of car and keeps me well informed on lead time.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Leanna,

Thank you for the great review and for being with us for so long! We really appreciate it. It’s fantastic to hear the service continues to keep things simple and hassle-free for you. Ashley will be delighted to hear your kind words and to know her support is making a difference.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

Outstanding service from Ashley

Outstanding service from Ashley as always at Drive Pivotal. The entire renewal process was handled with efficiency, clarity, care and professionalism. Everything was seamless, and I felt completely taken care of. Highly recommend for anyone looking for a hassle-free experience. Thank you xxx

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Beryl,

Thank you for the great review and your continued support! It truly means a lot to us. We’re delighted to hear the renewal process was seamless, and Ashley will be especially pleased to receive your kind words.

We really appreciate your recommendation.

Thank you,

The Pivotal Team

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

I recently took delivery of a Land Rover Defender 90 through Pivotal, and the experience has been excellent from start to finish.

The process was smooth, well organised and very professional throughout. Communication was clear, and everything was handled efficiently with no issues.

The vehicle was delivered exactly as specified, and the subscription model offers a level of flexibility and convenience that makes it a great alternative to traditional ownership.

A special thank you to Toby, who was extremely helpful, responsive and knowledgeable throughout.

I would highly recommend Pivotal to anyone looking for a premium and hassle-free driving experience.

Marcus Edmond Turley

29. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Pivotal - Car Subscription

Hi Marcus,

Thank you for such a fantastic and detailed review! We’re delighted to hear your experience was smooth, professional, and delivered exactly as expected.

It’s great to know the flexibility and convenience of the service stood out, and Toby will be especially pleased to receive your kind words.

We truly appreciate your recommendation.

Thank you,

The Pivotal Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr