plazapremiumlounge.com Bewertungen 

we were travelling with Air Mauritius Business Class which provided free access to the Plaza Premium Lounge at Heathrow T4. The experience was awful.

It had a diabolically poor choice of food, staff were rude, inept, failed to do their job properly and some of the male staff were clearly trying to hit on the pretty females who were looking for available seats, which were also in very short supply. The layout meant very poor seating for couples. The Air France bit was clearly used by pretty girls who were non-Air France. It was just a horrid place.

Orange juice should have been called orange coloured water, food should have been called non-descript almost edible rubbish and staff & management should be ashamed. I will complain to Air Mauritius too. Of all the lounges I have ever used this is THE worst one.

Pre Booked Plaza premium lounge Terminal 5 Sat 9th Sept through Dragon pass for 2 hrs. Arrived to see a long snaking queue for “pay on the day” customers. Got to front of the queue as I had a pre booking between 10.30-12.30. This was confirmed by the receptionist who then told me the lounge was very busy! Having prebooked I wasn’t worried as they usually preallocate a table with your name on it! Only this time they hadn’t, so my wife and I had nowhere to sit! Went back to receptionist who again confirmed my booking but said they didn’t have our names as DragonPass doesn’t supply them so hadn’t reserved a table. Moral of the story, don’t go through Dragon pass but if you do ring ahead with your names to ensure you have a seat, alternatively book directly with Plaza premium lounge. £47 to eat standing up is very poor value for money

Totally useless and overpriced. Booked GRU lounge, my flight changed, tried to modify booking, got charged to modify the booking and new confirmation had old booking details on it. Cancelled. Absolute con artists. Not recommended.