Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

About 3 years ago, the limit of 3 saves a day started, so I signed up for a light user pay tier of 75¢ a month. Unlimited saves, still with ads, only the horrible "free" fonts. There was no email... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

They give you a 7-day free trial subscription. But when you cancel the subscription, you’re not actually canceling it. Instead, you’re switched to a paid subscription and start getting charged. To me,... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Pixlr charged me for an auto-renewal I did not authorize. I requested cancellation and a refund within 24 hours of the charge. They ignored my request for eleven days. When they finally responded,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektronik & Technologie

Informationen, die aus verschiedenen externen Quellen stammen

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


Kontaktinformationen

1,6

Ungenügend

TrustScore 1.5 von 5

138 Bewertungen

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Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

What a waste of time

What a waste of time , they lure you to signup on the pretext that its free but when you try to do a basic photo edit, it ask you to pay! why do you do such false advertising!

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there,
Thank you for reaching out to Pixlr.
The basic editing options are free.
The option that requires credits are mainly the AI tools which you would need credits before you can use it.
Hope this clarifies.

Bewertet mit 1 von 5 Sternen

Pixlr is a company that sticks to the…

Pixlr is a company that sticks to the rules to the letter
Pixlr is a company that sticks to the rules to the letter without regards to the customer. So if you have an issue with Pixlr do not expect help from Customet Service.

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there,
Thank you for reaching out to Pixlr.
At Pixlr, we try our best to stick by the terms that was already written and provided.
Depending on the issue and grief, the team would try to be as flexible as we could to provide for your need.
Thank you for your kind understanding.

Bewertet mit 1 von 5 Sternen

Stay Away - Just AI Junk now and lousy at that

This used to be a competent, well-thought out, user friendly FREE platform and site. Since its sale to the current operator, it has steadily declined, become more expensive, and added tons of ill-conceived AI features that simply do not work or are so defective, they are useless. Typical corporation mentality, trying to keep up with the Joneses at the expense of reliability and only by gouging longtime customers. Even Autodesk and 123RF didn't do as much damage to this formerly excellent product as the so-called Imagine Group has. Sad. I'm cancelling my subscription which I've kept up since 2010, but enough is enough. Shame on you.

18. November 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there,
Thank you for reaching out to Pixlr.
We appreciate the feedback and will forward to our respective team for their future reference.
If you encounter any issue with the AI features, please email to info@pixlr.com and the team can investigate and advise further.
Have a good day ahead and thank you for your support.

Bewertet mit 1 von 5 Sternen

I used to be a paid user

I used to be a paid user. I'm a traditional artist who used pixlr for editing photos of my artwork. It used to be a dream! It was easy to use and had features other online editors didn't (like the option to balance black and white as opposed to just contrast and brightness options) and while all those features are still there and haven't changed... the immediate jump on the AI wagon makes it insufferable to use now. Most users prior to the AI push would've been photographers/graphic designers/artists, they wouldn't have needed or wanted AI features. Yet they got shoved onto us anyway. Every single aspect of the site is "AI" this and "AI" that now, literally every single bit of text on the site tells you this is an AI photo editor with AI features, you constantly get pop ups telling you to generate with AI, and now with your subscription you get AI credits to AI generate images, and what for? I generate images myself. I'm an artist. What is the point of me generating garbled impresice cheap looking versions of what I already do? That's what I'm paying for now?! I recommend using gimp instead, it has the same option to balance white and black in the exposition settings that I used to mainly use pixlr for. If they want to be a lazy uncreative person's low quality content generator then they can go ahead and be that without me.

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
We appreciate your feedback and will send it in to our respective team for their review and improvement.
Thank you for the support.

Bewertet mit 1 von 5 Sternen

Unethical automatic renewal – avoid Pixlr at all costs

I used Pixlr for a year and completely forgot the auto-renewal was on. Ι was suddenly charged for a full annual subscription, without any warning or confirmation email beforehand.

I contacted support within one hour of the charge, asking for a refund since I didn't want to use it any more. They refused, hiding behind their so-called “no refund policy.”

This is absolutely unacceptable and unethical. I live in the EU, where consumers are protected under Directive 2011/83/EU, which clearly grants a 14-day withdrawal right for digital services that haven’t been used. Pixlr’s policy directly violates EU consumer law and shows complete disrespect for their customers.

I strongly advise anyone thinking of subscribing to avoid Pixlr. There are plenty of better and more transparent tools out there that actually respect their users and don’t rely on tricking customers with automatic renewals and refusing legitimate refunds.

2. November 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there, we have responded and assisted to your email accordingly. Kindly check and reply to us. Thank you.

Bewertet mit 1 von 5 Sternen

Terrible AI Features

Tried the "Generative Fill" and "Noise Remover", the model 1) doesn't understand the image's context, and 2) doesn't understand your prompt and would add any random object.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com with the respective image and what you wish to add and the team can guide on the best approach to utilizing the AI tools.

Bewertet mit 1 von 5 Sternen

APP IS FORCING AN UNWANTED UPGRADE ON ME!

I have a paid in full Pixlr Plus account, but when I went to use it today, the app tried to automatically sign me up for a Premium account. To add insult to injury, it won't allow me to use the app at all.
I don't want a Premium account because I use the app for basic things like creating collages and cropping photos. Sometimes I use the AI erasure.
My subscription is current until December 31st, and I have enough AI credits! I have emailed them and reached out on various sites to no avail.
Why am I being prevented from using the app and program I paid for?
Kindly fix the error and let me complete using my paid subscription or offer me a refund for the difference. I am NOT interested in an upgrade!

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi Elizabeth,

Thank you for contacting Pixlr Support.

The app will try to upsell the premium plan once just to introduce the plan and if you cancel out of it, it shouldn't prompt you about it any further.

If the app still prompting you about the premium plan constantly, kindly email to info@pixlr.com and the team can look into it.

Hope this clarifies.

Bewertet mit 1 von 5 Sternen

App Pessima

App. veramente pessima. Poco intuitiva e come ormai quasi tutte da subito compaiono banner a pagamento. Vorrei anche pagare ma nemmeno conosco il vostro servizio. Consiglio personale cercate altro.

29. September 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
We appreciate your feedback and suggestion and will send it in to our respective team for their review and consideration.
Thank you for the support.

Bewertet mit 1 von 5 Sternen

Pixlr. Wasted my credits and killed my video

I decided to create a 20 second video with pixlr. The AI slapped some kind of alien-language captions on your poor dog video. Classic. The prompt is correct, but the generator is chewing it up and spitting out nonsense at the bottom. And the killer blow was a image of a dog sitting with it's head facing the other way.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi Alan,

AI video results can vary, and they do depend heavily on the exact prompt.

Some prompts simply work better than others. We recommend trying a revised prompt with clearer constraints.

We’re continuously improving the video generator, and it will keep getting better over time.

Thank you.

Pixlr Team.

Bewertet mit 2 von 5 Sternen

What worked great in a trial run (Face…

What worked great in a trial run (Face Swap), failed miserably within a subscription. I'm cancelling.

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von pixlr

Hi there,

Greetings.

The Face Swap tool is exactly the same in both the trial and paid versions. Results can vary based on the images used.

We’d love to help troubleshoot and get you the quality you expected. Please email us at info@pixlr.com for assistance.

Thank you.

PIXLR Team.

Bewertet mit 1 von 5 Sternen

i hate pixlr

i hate pixlr. i spent HOURS working on repainting a picture just for it to be wiped and lost because pixlr is a memory hog. i hope the team adds a better save because im telling you now im gonna move to another site if this keeps hapenning.

3. September 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there,

Thank you for reaching out to Pixlr.

Kindly note that our Pixlr Express and Pixlr Editor will save your work history in your desktop browser and it will not save any of your work on our server as this is in compliance with the EU General Data Protection Regulation (GDPR) and we have deactivated our PIXLR CLOUD STORAGE as of July 31, 2018. As such, all the information for your project is only saved in your browser history and cache.

Your file may be lost due to the desktop clearing cache, working in an incognito mode where history and cache are not stored, or lack of storage space. It may also be due to your desktop being set to periodically clear cache to make space for your files. Changing to a different browser doesn't transfer the data from the cache.

To avoid any loss of your work due to unforeseen circumstances, we recommend saving your work/project as a PXZ file ( Pixlr Editable File) which you may upload to Pixlr to edit the Image anytime.

Bewertet mit 1 von 5 Sternen

Awful app

I had a very disappointing experience with Pixlr. I intended to use the free trial but was unexpectedly charged for a subscription after only one day of use. I contacted customer support to explain the situation and request a refund, but unfortunately, my request was denied.

In addition to the subscription issue, the app itself did not meet my expectations. I encountered frequent bugs, slow performance, and occasional glitches that made the editing process frustrating. Even during the trial period, there were an excessive number of ads, which further impacted the overall usability.

15. Juli 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there,
Thank you for reaching out to Pixlr.
The plan is a renewal from the free trial and you have sub for the free trial over a week ago.
If you encounter any bugs or glitch, kindly email to info@pixlr.com and the team can help to diagnoise the issue. When you have a premium trial plan, you shouldn't see any ads, if you seen any ads, do take a screenshot and send it to info@pixlr.com and the team will look into it.

Bewertet mit 1 von 5 Sternen

Warning: cancel immediately

Be warned if you subscribe. I recommend you cancel right away. They have annual subscriptions. App developers all know most people drop after several months. so the odds are you will not be using this in a year.

Their policy has them auto rebill you after a year, they do not offer any refunds, but they also do not notify you that your renewal is upcoming or anything.

This is a strategy to gain pure profit. you pay them for something they do not use because you forgot.

So cancel immediately on signing up

26. Juni 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
The information about the renewal is mentioned during the sign up as well as when you received the invoices.
If you encounter any error in the renewal, feel free to email to info@pixlr.com and the team would be happy to investigate and assist further.

Bewertet mit 1 von 5 Sternen

This website is no longer what it used to be.

I don’t know what happened to this service, but it’s no longer what it used to be. I have been an avid fan of their website for several years, but this latest update has ruined it, thanks to AI. The team did a complete overhaul of the UI, making it difficult to navigate. Everything is cluttered, and constant pop-up windows are driving me crazy. The website also asks me to disable my AdBlock extension so that it can bombard me with advertisements. One of my all-time favorite websites has gone into the dustbin of history, thanks to AI. Ugh! It’s time to look for a better alternative. It was nice while it lasted.

22. Juni 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
We noted your review and will update our backend team for their future reference.
If you encounter any difficulty or you have feedback on improving the UI. Feel free to email to info@pixlr.com and the team will take note accordingly.
Hope to hear from you soon.

Bewertet mit 1 von 5 Sternen

total trash

total trash, stay away

6. Juni 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there,
Thank you for reaching out to Pixlr.
If you encounter any difficulty with the applications, feel free to email to info@pixlr.com and the team can assist you.

Bewertet mit 4 von 5 Sternen

Solid tool with some advanced features, like layers, and worked great on mobile

I wanted to create an image with two layers and erase part of the top layer. Most tools wouldn't erase or only did AI erase which left the body of the image intact, exactly what I did not want. I chose Pixlr's regular editor, not AI, and it worked very well on my phone, a very old, refurbished Pixel 3a. The editor allowed me to upload multiple images, work in layers, had an eraser that worked, had an eraser that allowed me total control of erasing, and allowed me to easily resize layers and tools, as well as auto saving so I didn't have to redo nearly all of my work. One star removed because it didn't have a mobile layout, so I had to rotate between landscape and portrait to use various controls, as well as trying to steer me towards AI crap so I had to take extra steps to find the regular editor that I like and have used for years.

4. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

didnt do what I asked it to do

bad AI, even with very clear instructions

1. Juni 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter any difficulty with the Ai generation, kindly email to info@pixlr.com and the team can advise further.

Bewertet mit 1 von 5 Sternen

SLOW application will overheat your laptop

The way this program and this program alone lags my computer makes it actually impossible for me to work. I have used pixlr now for over 7 years. I have had regular and premium, the issue is with both. This application is so slow that it is making my computer over heat. Before anyone asks, it is the ONLY application running, out of the suggested browser

29. Mai 2025
Bewertung ohne vorherige Einladung
pixlr-Logo

Antwort von pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com with a copy of the PXZ file for us to investigate further.

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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