After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Mehr ansehen
Unternehmen hat geantwortet
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Mehr ansehen
Unternehmen hat geantwortet
Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Mehr ansehen
Unternehmen hat geantwortet
Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Mehr ansehen
Unternehmen hat geantwortet
We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.
Vom Unternehmen geschrieben

Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Paymentsense
After a rocky start in set up I spoke to Darren who sorted everything out quickly and efficiently, with great professionalism and a genuine sympathetic ear , definitely an asset to Payment sense

Antwort von Paymentsense
I'm so impressed with the recent changes to Customer care at Paymentsense. For the last few months, the staff have been exceptionally helpful, friendly and upbeat in their proactive approach to managing my account, assisting me with billing and terminal advice, plus ensuring I am on the most affordable deal.
I'll be brutally honest and say they have come a long way since I joined them at least eight years ago. I believe there was some misrepresentation when I was sold my original five-year contract, which was too expensive to buy my way out of; hence, I stuck with them. Unfortunately, I was often overcharged, and trying to resolve the issues was very time-consuming. The care team was just rude.
I'm very happy to see such a huge turnaround in services, and the staff are lovely. Thank you to Steph, Amy and Damien, in particular, for your recent support. This is exactly how it should be done! Your attitude and level of assistance are all outstanding THANK YOU!

Antwort von Paymentsense
I had a small problem with my Terminal and was put through to Trinity. She was amazing, so patient and helpful and talked me through the entire process and had me back up and running within the hour. People are quick to criticize these days but not as quick to offer praise. Praise should be applied here because Trinity was outstanding. Many thanks.

Antwort von Paymentsense
Annaliese went above and beyond to get the queries cleared and was very helpful.

Antwort von Paymentsense
Customers service NO PAIEMENT SENCE are very lucky to have a man who care take time but most of all get the job done.
Im à Customers for long time with them and was thinking to leave after some issue BUT THE SERVICE, WELCOME AND MANERS OF DARREN WHERE EXEPTIONEL. THANKS YOU

Antwort von Paymentsense
Spoke to someone who knew exactly what they were doing, and who was extremely helpful, polite and understanding. I wasn’t made to feel like an idiot and Dawn took me through everything step by step, making it very easy to do.

Antwort von Paymentsense

Antwort von Paymentsense
We had a breakdown on one of our card readers, I rang thinking I would be on hold for ages and struggle to get sorted but Shauna answered quickly and had excellent technical knowledge of the product. The end result being an upgrade to replace the faulty unit and to upgrade all the other machines too! Very satisfied.

Antwort von Paymentsense
Very polite, patient and thorough customer advisor. Got back to me as promised. Well done and thank you.

Antwort von Paymentsense
Darren was very helpful, thorough and knowledgeable as he helped me resolve set up our terminal. Thank you Darren

Antwort von Paymentsense
darren is a superb asset to your company
His manner is excellent and his knowledge perfect.
very helpful and understanding in the way he explains to you the procedures needed to correct your problem.

Antwort von Paymentsense
We have used payment sense in our buisness for many years and have no intention of leaving them. The rates are excellent and service second to none.

Antwort von Paymentsense
Customer Service is honestly faultless, very impressive. No complains about anything else either. Lottie was very helpful with my issues today

Antwort von Paymentsense
Olivia Dick was more helpful and productive in 15 minutes then her other colleagues at payments sense who took 8 weeks to solve a issue for the business
Appreciated

Antwort von Paymentsense
Very good customer service I have been surprised by the outcome of my call

Antwort von Paymentsense
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.