Paymentsense Bewertungen 

7.637
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kartenverarbeitungsdienst
  2. Zahlungsservice

Informationen, die aus verschiedenen externen Quellen stammen

We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.

Paymentsense

Vom Unternehmen geschrieben

Normal business hours? Never heard of them.
We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
Hello card machine. Meet till.
Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
Going fast. It’s kind of our thing.
You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
Strength in numbers
Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

7637 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(7.637)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

First class help and support given by…

First class help and support given by Chantelle Musgrove over several days .

Outstanding member of staff in all aspects.

13. Januar 2025
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Antwort von Paymentsense

Hi Catherine, thank you so much for your five-star review! We are so happy to hear that Chantelle provided such first class support!

Bewertet mit 5 von 5 Sternen
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Antwort von Paymentsense

Hi Alex, thank you for the lovely five-star review! We are so pleased to hear about the brilliant support you received from Trinity!

Bewertet mit 5 von 5 Sternen

5 star

Excellent service,on hold for about 1 minute our problem was sorted straight away.

16. Januar 2025
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Antwort von Paymentsense

Thank you so much for your five-star review! We are delighted to hear you received such helpful and speedy service!

Bewertet mit 5 von 5 Sternen

Easy

Easy, straightforward ,helpful

9. Januar 2025
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Antwort von Paymentsense

Hi, thanks for your five-star review! It's great to hear about the helpful service you've received so far. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

Very satisfied customer

Kelly has been more than helpful and very knowledgeable in helping me to manage my account. Thumbs up to her. Thank you

6. Januar 2025
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Antwort von Paymentsense

Hi Kim, thank you so much for your five-star review! We are so happy to hear that Kelly has provided such a helpful and knowledge service!

Bewertet mit 5 von 5 Sternen

Thank you Darren for assisting myself…

Thank you Darren for assisting myself and Danielle in setting up our card machines , polite , patient and extremely informative . Thanks again Linda & Danielle .

3. Januar 2025
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Antwort von Paymentsense

Hi Linda, thank you so much for your five-star feedback! We are so happy to hear that Darren provided such a patient and helpful service!

Bewertet mit 5 von 5 Sternen

Trinity was able to talk me through…

Trinity was able to talk me through setting up terminal- she was excellent

30. Dezember 2024
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Antwort von Paymentsense

Hi James, thanks for your five-star feedback! It's great to hear about the excellent service you've received from Trinity. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

Great customer service

Marta was very patient with me helping me understand the information I was unfamiliar with, polite and efficient. A pleasant experince.

16. Dezember 2024
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Antwort von Paymentsense

Hi, thank you so much for your five-star feedback! It is lovely to hear that Marta provided such a polite and efficient service!

Bewertet mit 5 von 5 Sternen

Great service

I phoned for help with a technical problem and my call was answered straight away. Then a very helpful lady patiently lead me through the steps necessary to resolve our issue. I am very satisfied with the service I received.

12. Dezember 2024
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Antwort von Paymentsense

Hi Ian, thank you so much for your five-star review! We are very happy to hear you received such helpful service!

Bewertet mit 5 von 5 Sternen

Sorting a problem with an account

Had difficulty with an account, but once we explained the problem from our perspective, we got great help from Pete - in spite of starting out with a problem it was a pleasure to deal with someone who understood, who could speak decent English so that I could understand him, and who was able to sort the issue in double quick time!

4. Dezember 2024
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Antwort von Paymentsense

Hi Bruce, thank you for your five-star feedback! It is great that Pete was so helpful and got your query resolved quickly!

Bewertet mit 5 von 5 Sternen

Sarah was very very helpful and…

Sarah was very very helpful and understanding and she was very calm and polite of explaining things to me and she has sorted all my confusions and helped me more than I was expecting and she made sure someone rings me back and sorts the merchant problem out and they sorted my new machine aswell. The other coiligue was very helpful and he gave me the best of the offers he could. Thank you paymentsence

6. Dezember 2024
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Antwort von Paymentsense

Hi Altaf, thank you for your five-star feedback! we are so happy to hear that Sarah has provided such a helpful & polite service!

Bewertet mit 5 von 5 Sternen

Lottie at paymentsense was very helpful…

Lottie at paymentsense was very helpful and sorted our query out quickly. Staying in constant communication.
Thank you Lottie..!

20. November 2024
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Antwort von Paymentsense

Hi Kirsty, Thanks for your five-star feedback! It's fantastic to hear about the efficient service you've received from Lottie. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

A very prompt and professional call…

A very prompt and professional call from Darren who was beyond helpful. This is why we choose Paymentsense for our business

19. November 2024
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Antwort von Paymentsense

Hi Niamh, thanks for your five-star review! It's fantastic to hear about the prompt and professional service you've received from Darren. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

Great customer service

I have had a number of phone conversations with Ricky over Dojo and our current Paymentsense terminals.Very good product knowledge and rang me back at the times he said he would.Put my mind at rest about the terminals we no longer have but remain "allocated" to the business .Great customer service.

15. November 2024
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Antwort von Paymentsense

Hi Mark, thank you so much for your five-star review! It is wonderful to hear that Ricky provided such a helpful and knowledgeable service!

Bewertet mit 5 von 5 Sternen

Darren the Masterful

Darren is excellent at his job; he listens carefully, speaks clearly whilst seemly pulling your details from his database. He quickly identifies any issues and resolves them, there and then, allowing both you and your staff to get on with your job.
He has complete technical knowledge and experience and uses both to the customers benefit, leaving the them in no doubt he knows precisely what he is doing: giving you the correct solution for your problem to continue to work with the kit you reply on

14. November 2024
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Antwort von Paymentsense

Hi Barbra, thank you for your five-star feedback! We are so happy that Darren has provided such excellent & efficient support!

Bewertet mit 5 von 5 Sternen

Darren was super helpful today and very…

Darren was super helpful today and very patient guiding my colleague and I through setting up our card machines.

8. November 2024
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Antwort von Paymentsense

Hi Louise, than you so much for your five-star feedback! It is wonderful to hear that Darren provided such patient and helpful support!

Bewertet mit 5 von 5 Sternen

Great service

Great service! Very thorough and dealt with issues efficiently and had all terminals ready for trading by the end of the phone call

1. November 2024
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Antwort von Paymentsense

Hi Gerry, thanks for your five-star review! We're pleased to hear about the great service you've received so far. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

What a pleasure to deal with Serita…

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman's terms. Superb service. Made the experience seamless from start to finish - thank you. Question......where do all the 1p test transactions go????? :)

1. November 2024
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Antwort von Paymentsense

Hi thanks for your five-star review! It's fantastic to hear about the superb service you've received from Serita. Thanks for choosing Paymentsense!

Bewertet mit 5 von 5 Sternen

Customer Service as it should be

This morning I had to ring Payment Sense to order new terminals for work. I was put through to the correct department and had the pleasure of speaking to Lucy.
The job I was tasked with was something outside of my usual remit.
Lucy was very pleasant, helpful and above all efficient.
My order was taken and emails were received confirming my request. A total pleasure to deal with on a Wednesday morning. Well Done team Paymentsense, excellent service.

30. Oktober 2024
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Antwort von Paymentsense

Hi Amanda, thank you so much for your five-star feedback! We are so happy to hear that Lucy provided such a helpful and efficient service!

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