Good Customer Service. Delivery was timely. My 2 puppies (coton de tulear) enjoy the food. I add some toppers & soak green beans in paw tree bone broth for a couple of hours then drain & freeze as a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our pups are very healthy and happy on PawTree products. We use a variety of things for their wellness. We have two small 10lb dogs, we have them on the kibble, freeze dried, 10 in multivitamin, salm... Mehr ansehen
Thank you for being so helpful and supportive after I made an error in purchasing the wrong item. You helped correct my purchase and in a very timely manner!
I have a 13 year old lab that in July 2025 had stopped eating, was falling down stairs, and declining quickly. We took her to our vet and was told there was nothing more they could do for her. She h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
Kontaktinformationen
Vereinigte Staaten
- 855-940-5234
- support@pawtree.com
- www.pawtree.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I received my order in a timely manner!
It is timely.
Wonderful Company
Great products! It was extrememly easy to order, and I love that I get PawPoints to use in the future. I have been ordering from pawTree for the last 2 years and their service has been consistently reliable and outstanding!
Always exactly what was ordered and…
Always exactly what was ordered and delivered on time!
Company is transparent and stands behind their products
Customer service is outstanding. Products are extremely high-quality. Company is transparent and ethical, and stands behind their products.
Go over and beyond for customers
I had a really great experience. The food is amazing and my dog has an amazing coat because of it. We had ordered a package and unfortunately it got delayed due to a train derailment and I called PawTree and they were so nice and were able to expedite the food to our home so thankfully my dog did not miss a meal. I was shocked by the exceptional customer service.
The issue I have is that you over pack…
The issue I have is that you over pack your boxes and they are too heavy for me to carry inside. Both times I have received my deliveries the boxes were busted open so I had to remove everything individually. I would have done that anyway because the boxes are cram packed and too heavy to carry. Please do not over pack the boxes.

Antwort von pawTree
My puppy loves paw tree kibbles
My puppy loves paw tree kibbles! I love the flavor variety I can just sprinkle on without having to change dog food brands. Paw tree is made of high quality ingredients and that's something I look for in my puppies food.
PawTree is very easy to work with
PawTree is very easy to work with. The subscription service is easy to use and change as needed. I have been very happy with the service and products.
A “reorder” button would be more convenient!
I like the website but I wish there was a “reorder” button in our order history so we don’t have to keep going back thru the site to click and order each individual item. Sometimes the site takes a while to load so having to go through a find each item can be a bit of a hassle sometimes. A “reorder” button in our order history would be much more convenient!
I was very pleased with all the items…
I was very pleased with all the items for my future puppy. The only thing of concern, was the box was 1/2 ripped open when I received it. A shipping issue but luckily, everything was still inside and fine.
An item was not packed in my order…
An item was not packed in my order hence the 4 stars. But u immediately emailed customer service they got back to me and are sending out the missed item. That is five stars. Thank you.
Our pet thinks the food is wonderful…
Our pet thinks the food is wonderful however, so did a neighborhood cat that got into the box left on the porch and ate both bags of treats before we got home.
I wish the delivery person would have chosen a better spot to leave our box.

Antwort von pawTree
This is my first time ordering via auto…
This is my first time ordering via auto subscription. I’ve had UPS reschedule delivery twice now. Original delivery was for Saturday 5/4, rescheduled for 5/6 and now I just received a new update for 5/7. It is very frustrating to have something as important as dog food be rescheduled. :/ I’ve never had a problem when I ordered prior to signing up to autoshipment.

Antwort von pawTree
I received my order yesterday
I received my order yesterday. I won’t be getting the puppy for a couple of weeks. I should be all ready for her.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







