pawTree Bewertungen 

985
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Good Customer Service. Delivery was timely. My 2 puppies (coton de tulear) enjoy the food. I add some toppers & soak green beans in paw tree bone broth for a couple of hours then drain & freeze as a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our pups are very healthy and happy on PawTree products. We use a variety of things for their wellness. We have two small 10lb dogs, we have them on the kibble, freeze dried, 10 in multivitamin, salm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you for being so helpful and supportive after I made an error in purchasing the wrong item. You helped correct my purchase and in a very timely manner!

Bewertet mit 5 von 5 Sternen

I have a 13 year old lab that in July 2025 had stopped eating, was falling down stairs, and declining quickly. We took her to our vet and was told there was nothing more they could do for her. She h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

985 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(985)

69 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Convenient

It was easy to find the product I was looking for and to place my order. The new food has helped immensely with our dogs breath!

5. Mai 2024
Bewertet mit 5 von 5 Sternen

Excellent Customer Service!

The representative was super nice! Reassured me that even after my exchange, if my Chase was still being a picky eater, I can reach back out to CS and they will take care of me. I love how they work with you to find the right food for your pet!

29. April 2024
Bewertet mit 3 von 5 Sternen

I had trouble trying to add more items

I had trouble trying to add more items. When I clicked to initiate food delivery, it completed the job before I could include a second product—which then had to ship separately, adding waste of packaging.

7. Mai 2024
pawTree-Logo

Antwort von pawTree

Thank you for taking the time to write your feedback. We are so sorry to hear that this was your experience! We are in the process of improving our website experience and we appreciate your comments.

Bewertet mit 3 von 5 Sternen

Your packaging was well received

Your packaging was well received. However, your website is hard to navigate. I thought I ordered another item with paw points and it was never added. I also switched dog foods for dietary purposes and my dogs picture wasn't on it, so I'm not sure if I need to resubmit every time.

7. Mai 2024
pawTree-Logo

Antwort von pawTree

Thank you cindy for taking time to write this review. We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at support@pawtree.com and our customer support team will be happy to get this resolved.

Bewertet mit 3 von 5 Sternen

Unsure about Customer Service

Hesitant to write this, but you have asked for an honest review. Understandably, items do become unavailable, but after waiting long over two months for a particular item which had been "sold out", I ended up just switching my dogs' entire diet to something completely different in order to choose something else - tired of waiting for the "sold out" item. Anxious to receive the new order, it arrived half-complete with indication that my second selection was not in stock and would be shipped when available. Although the email indicated it was included "In This Order" and my credit card charged for all of it, this was disappointing. I emailed and did not get a response, then called within the week to find out about the product, was told no email was showing and this product would be available "hopefully" by the end of the month - this would be over 20 days. If nothing else, pawtree should have a policy that says "we will not charge your credit card until your item has shipped", include date item will ship, clean up the website if it is unavailable. Why pack an order and say something is coming when it's not? When I called, I was given the option for refund or to wait for it. I requested a refund. The call ended with "Thanks for letting us make it right" - had to think about that. Left feeling skeptical about ordering with this company because there is little confidence of getting what I order, and what is communicated is "on its way!" No one wants to risk running out of dog food. I do like the product and I have put a great deal into finding the best food for my dogs, but think y'all need to take a look at this part of doing business.

3. Mai 2024
pawTree-Logo

Antwort von pawTree

Thank you so much Marie for letting us know about your experience! We really appreciate your taking time to leave a review. We see that our customer support team has already assisted with a refund, but if there is anything else we can do please do not hesitate to contact us again.

Bewertet mit 5 von 5 Sternen

I ordered pawtree

I ordered pawtree, and it came pretty quickly! My company uses pawtree to feed all of our dogs and it is very high Quality and I’m glad I know my puppy is eating well!

5. Mai 2024
Bewertet mit 2 von 5 Sternen

I’ve not yet received my order

I’ve not yet received my order. It seems to be stuck at UPS.

5. Mai 2024
pawTree-Logo

Antwort von pawTree

We are so sorry to hear that this was your experience! We see the order arrived last Friday but we'd love to help in any way that we can. Please contact us at support@pawtree.com and our customer support team will be happy to get this resolved.

Bewertet mit 4 von 5 Sternen

Good Quality, Fast Shipping.

I like the quality of the products and the quick shipping times. My French Bulldog is doing well on the food and supplements - no digestive or allergy issues, which can be a problem with the breed. I just wish I could use my accumulated points towards my EZ Ship items though.

5. Mai 2024
Bewertet mit 5 von 5 Sternen

Great Customer Service

I called in because I was having trouble making payment on the website. The agent was very helpful and placed my order. Yesterday I received two boxes from Paw Tree. I called in again and the agent confirmed that two identical orders had been shipped; a system error caused my future auto-ship to be sent out. The agent apologized for the error, refunded my payment for the duplicate shipment, and told me I did not have to return it. I have nowhere to store 30 extra pounds of dog food so I am sharing it with a neighbor. Paw Tree acknowledged it was an internal error and did not inconvenience me by requiring I ship the products back. I appreciate great customer service!

5. Mai 2024

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