During a conversation with PCL staff member Tany, was so helpful, patient kind, thoughtful, compassionate, and with all that said ,still very professional. We both highly recommend asking for her,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted Fletchers Group and later that day I had a phone call from Alicia. She was pleasant, joyful. Seriously not a single bad word to say about her. She explained everything incredibly well an... Mehr ansehen
Unternehmen hat geantwortet
Just spoken to Daniel, he was very professional, understanding and helpful. He made me feel supported, listened to and at ease during the call. Even though im unsure of which lawyer or if the case wou... Mehr ansehen
Unternehmen hat geantwortet
Patient Claim Line were brilliant from start to finish. They listened carefully, explained everything clearly, and kept me updated throughout. I felt supported and informed every step of the way. Thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The first thing we do at Patient Claim Line is listen. Our team is fully trained to then ask the right questions to ensure all the relevant information available is obtained so that our legal team can very quickly advise you as to whether or not you have a case. The team can answer any questions you may have and we speak in plain English. Once the team has listened to what has happened, and taken all the details they need, these details are passed to our legal team to confirm whether or not you have a case. Our legal team are some of the very best Medical Lawyers and they are experienced in every type of medical claim. For more information visit patientclaimline.com
Medical Negligence Specialists
Vom Unternehmen geschrieben
Our Customer Guarantee
Our Promise to You
We will handle all calls and claims on a no-win, no-fee basis with no upfront fees.
We aim to answer all calls within 30 seconds.
We will never sell your details to other companies and we never cold call anyone.
We will always deal with your call in the strictest confidence.
We will deal with your call in a friendly and caring manner at all times.
We will let you know as quickly as possible whether our legal team believe you have a claim.
If we believe you do not have a claim, we will fully explain the reasons why to give you piece of mind.
Our legal team will be with you every step of the way throughout your claim.
Our legal team will tell you as soon as possible what they believe your claim to be worth.
Kontaktinformationen
Vereinigtes Königreich
- www.patientclaimline.com
4,6
Hervorragend
5302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Patient Claim Line
Hi Hannah,
We appreciate your review. It is great to hear the process was quick. smooth and handled with care.
Best wishes,
Hafsah
absolutely rubbish reception and extreamly rude
absolutley rubbish! rude and obnoxious to say the least, I would not recomend ussing this ferm to put the garbidge out.
disgusted is an understatement...
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
We are sorry to hear that you feel this way and appreciate how upsetting this experience may have been for you. We're sorry that they were unable to take your case forward. You are still entitled to seek a second opinion from another solicitor or obtain further guidance from the Law Society website should you wish to explore your options further. While we recognise that this decision has led to your dissatisfaction, the team have done all they can to keep you updated throughout the process and provide client care. We appreciate your feedback and will continue working to improve our services.
Quick response to my query
Quick response to my query, have been kept up to date via email and any phone calls have been polite, professional and they are happy to explain anything you are unsure of.
13. Februar 2026
Antwort von Patient Claim Line
Hi Emma
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
All the best
Paul
Easy to talk to
Easy to talk to and went out of their way to explain procedure. Also keeping me up to date with progress.
9. Februar 2026
Antwort von Patient Claim Line
Hi Paul
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
All the best
Paul
Very easy straightforward
16. Februar 2026
Antwort von Patient Claim Line
Hi Ian
Thank you for this five star review.
So glad to hear that the process was smooth and straightforward.
Best of luck as you case progresses.
All the best
Paul
Antwort von Patient Claim Line
Hi Tommy
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Paul
Very helpful
13. Februar 2026
Antwort von Patient Claim Line
Hi Shira
Thank you for taking the time to leave this five star review.
It's always gratifying to hear that the team we're so helpful to you.
Many thanks
Paul
You guys use AI for your feedback.
You guys use AI for your feedback.
Example "We are sorry to hear that you feel this way and
appreciate how upsetting this experience may
have been for you.. We can see that you have
been sent a rejection letter outlining the reasons
why they were unable to proceed with your
claim. We understand that this outcome is
disappointing, and we're sorry that they were
unable to take your case forward. You are still
entitled to seek a second opinion from another
solicitor or obtain further guidance from the Law
Society website should you wish to explore your
options further. While we recognise that this
decision has led to your dissatisfaction, the team
have done all they can to keep you updated
throughout the process and provide client care,
We appreciate your feedback and will continue
working to improve our services."
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
HI there
We read and respond to all feedback received via Trust Pilot. We do have templates we we use as they contain the relevant information pertinent to disappointing outcomes such as this one.
Paul
Antwort von Patient Claim Line
Hi Paula
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Paul
Nikkita was just amazing !!!
I have just got off the phone from a lovely Nikkita! From the start she has compassionately listened, empathised and remembered everything I have discussed. Especially with this claim being so long she listened so patiently and was ever so kind and provided me with support, comfort and reassurance. People like this can make the biggest impact for others and never know. She truly has made my day and actively heard what others had been dismissing for so many months. I feel very grateful, seen and touched to have been helped by Nikkita. Absolutely incredible. Thank you so much for everything.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
HI Natasha
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by Nikkita during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Paul
Very sympathetic and genuine
They listened to what had happened to me whilst in hospital, they were very sympathetic and caring and making sure they told me exactly how the company will deal with my claim, which put me very at ease, knowing someone actually cared that it shouldn’t of happened to me and should not happen to anyone else
13. Februar 2026
Antwort von Patient Claim Line
Hi Louise
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Paul
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Not looked into any of my medical…
Not looked into any of my medical issues/ history are not representing me ,on the no win no fee .
13. Februar 2026
Antwort von Patient Claim Line
Hi Elaine
Thank you so much for bringing this to our attention and apologise for this situation. I have passed this on to a team leader to look into and we will be in contact in due course.
Many thanks
Paul
Just finished a call with Nikita from…
Just finished a call with Nikita from patient claim line.
There is no one I would rather have spoken to, she was very polite, extremely helpful and made me feel very reasurred with everything.
Nikita explained the process and what the next steps would be. Everything was very transparent which you do not get with other firms.
Nikita you are an asset for patient claim line
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
Hi Chris
We really appreciate your thoughtful review. It’s fantastic to hear that Nikita'’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Paul
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Trusted advice
I contacted PCL for advice on a claim I was considering. They asked me to fill in a few relevant details and were very helpful and understanding.
They then progressed my info onward
Highly recommended
11. Februar 2026
Antwort von Patient Claim Line
Hi Eric
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Naheed handled my case with care and tenacity…
After suffering an injury to my neck following a botched thyroid biopsy (which led to on going voice difficulties which in turn affected my career as a professional singer) I reached out to Patient Claim Line for help.
Naheed Mirza was the solicitor in charge of my case. I would highly recommend her – she handled my case with such care and kindness, and this week I finally heard that I would receive some compensation from the NHS. More than anything, it feels like a a relief to have been recognised and not just brushed aside by an institution that is designed to help us but sometimes gets it wrong and puts us in a worse position than we were in prior to seeking help. I’m very grateful to Naheed for her tenacity and compassion with my case. I would highly recommend her.
11. Februar 2026
Antwort von Patient Claim Line
Hi Jodie
Thank you for your kind words! We’re delighted to hear that you were happy with the way we handled your case. Should you ever need our assistance again, we’d be more than happy to help. Wishing you all the best
Paul
They were helpful honest informative
They were helpful honest informative
Professional
3. Februar 2026
Antwort von Patient Claim Line
Hi Janet
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Very helpful and clear information.
10. Februar 2026
Antwort von Patient Claim Line
Hi Rosemary
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Paul
I've just started a claim with this…
I've just started a claim with this company and upto now they have been caring and compassionate. Natasha rang me yesterday and went through everything she was lovely.
10. Februar 2026
Antwort von Patient Claim Line
Hi Kerry
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Paul
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.