This was my first order from Pact coffee. Several colleagues at work had an Aeropress and subscribed to pact. Very fast delivery of aeropress and coffee at a heavenly discounted price. Coffee is amaz... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant offer threw sky bit surprised how small jug is!!! but coffee is excellent to and quick delivery cant fault how easy it was and its just a trendy company package ways etc but im nit picking w... Mehr ansehen
Unternehmen hat geantwortet
Excellent Coffee, ordering is easy, plus changing the delivery dates is available on a user friendly website. It’s hard to go back to buying supermarket coffee beans, freshly toasted is so much nicer.... Mehr ansehen
Unternehmen hat geantwortet
Always great coffee, never late in delivery and the advent calendar I've been getting every year for my dad is well worth it. It's great to know that a good company like this is only around the corner... Mehr ansehen
Unternehmensdetails
Über Pact Coffee
Vom Unternehmen geschrieben
We’re on a mission to fix the broken coffee industry. Due to the traditional complex supply chain, many farmers live in poverty while others profit on the erratic commodity market.
We go straight to some of the world’s best coffee farmers and put out unnecessary middlemen. So we can give those that make the coffee a price that’s truly fair. In 2022, it was, on average, 76% above the Fairtrade base price.
We can avoid the commodity market because all of this coffee is speciality-grade (the very best). Once it’s in the UK, it’s roasted fresh in Surrey just before it’s delivered to you. Because nothing beats freshly roasted coffee.
How does it work?You can buy on a one-off basis from our online store or subscribe & save. Our subscriptions are as flexible as it gets – you can skip, cancel, pause or reschedule at the touch of a button online. And you can have coffee delivered as much as every two days to every two months.
Is it environmentally friendly?Our roastery is carbon-neutral, and we introduced fully recyclable packaging in 2023. We’re also a certified B Corp, which means we’re recognised as using business as a force for good. To read more, have a look at our transparency report.
Do I have to pay for delivery?Claim free delivery when you Subscribe & Save or spend £15. Other orders incur a £2.49 delivery fee.
Is there much choice?We expect to have around 200 coffees from eight different countries on our menu in 2023 – and we’re always looking to work with more farmers.
Kontaktinformationen
10.201, THE LEATHER MARKET, Weston St,, SE1 3ER, London, Vereinigtes Königreich
- 020 3095 3975
- ahoy@pactcoffee.com
- www.pactcoffee.com
4,6
Hervorragend
3211 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything from start to finish went…
Everything from start to finish went very smoothly and straightforward.
3. Juli 2026
Antwort von Pact Coffee
Hi Alison,
Many thanks for leaving this amazing review! Who says delicious coffee delivered fresh needs to be complicated? Not us - Here's to many more brews!
The Pact Coffee Team
So far so good arrived the next day
So far so good arrived the next day. Their marketing is however shocking. I am still not certain what I have signed up to and having signed up for 2 25% off deals they sent me one for 3. Very confusing web site but first coffee seems ok
2. Juli 2026
Antwort von Pact Coffee
Hi Jonathan,
Thank you for taking the time to leave this review!
We are glad to hear that your order arrived quickly, and that you enjoyed our coffee.
We are, however, sorry to hear that you found our website and offer confusing. It sounds like the offer you redeemed was our 25% off your first 2 orders which can only be redeemed when setting up a subscription.
The subscription is not automatically cancelled after the 2nd order, which is why a 3rd order has been sent.
We hope this helps to explain our offer further, but if you need any further assistance, please do reach out to our customer service team on ahoy@pactcoffee.com.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Antwort von Pact Coffee
Hi Jackie,
Thank you for taking time to leave us this amazing review, we're so happy you're enjoying our delicious coffee! Here's to many more brews!
The Pact Coffee Team
Antwort von Pact Coffee
Hi Bridgette,
Thank you for this 5* review, we're thrilled you've been indulging in our coffee and that you found our site so accessible! Here's to many more brews!
The Pact Coffee Team
All exelent
1. Juli 2026
Antwort von Pact Coffee
Hi Serhii,
Thanks for taking time to leave this 5* review, we're delighted you've been enjoying our coffee! Here's to many more brews!
The Pact Coffee Team
Antwort von Pact Coffee
Hi Ann,
Thank you for taking the time to leave this amazing review!
We are thrilled to hear that you found our website easy to use, that delivery was quick, and that you enjoyed our delicious coffee.
We look forward to you trying more of our new and exciting menu.
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Delivery was made very promptly
Delivery was made very promptly. This was a gift. Recipient was very pleased.
30. Juni 2026
Antwort von Pact Coffee
Hi there,
Thank you for taking the time to leave this wonderful review.
We are over the moon to hear that delivery was prompt, and that the recipient was very happy with their gift!
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Antwort von Pact Coffee
Hi Mike,
Thanks a lot for your lovely review, it means a lot! We're thrilled you're enjoying our speedy service and delicious coffee! Here's to many more brews!
The Pact Coffee Team
Really delicious coffee.
There was a fast delivery. Coffee is delicious and good customer service.
22. Juni 2026
Antwort von Pact Coffee
Hi there,
Thank you for taking the time to leave this amazing review!
We are over the moon to hear that your order was delivery quickly, that you found the coffee delicious, and that you had a good experience with our customer service.
We look forward to you trying more of our excellent coffee in the future.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Good for new coffee type
I have been looking to try new coffee's lately, and the pact coffee was advertised on my Instagram feed, so I thought to try it, I chose the bourbon cream (Bourbon Biscuits) and I find it absolutely pleasant, the dark roast is delicious, 100% going to try their other flavours, totally recommend it, plus you get a long of coffee grounds, this one is Fine.
22. Juni 2026
Antwort von Pact Coffee
Hi Elizabeth,
Thank you for taking the time to leave this wonderful review!
It's a pleasure to hear how much you've been enjoying our coffee - the Bourbon Cream Espresso is an excellent choice!
We are also glad to hear you'd recommend us to others.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
10/10 for home baristas who love flat whites
Best coffee beans for home baristas who mostly drink flat whites or lattes with Sage or Breville machines. Dark, nutty, and a little cocoa-y.
23. Januar 2026
Antwort von Pact Coffee
Hi Mike,
Thanks so much for leaving this lovely 5* review! We're glad you've been enjoying our coffees at home in flat white form! You can't go wrong with a flat white! Here's to many more brews!
The Pact Coffee Team
Lovely coffee
I brought this as a gift for a coffee lover and it was well recieved. She said the decaf blend was the best she ever had. You wouldnt know it was decaf. There are loads of different blends to try. Delivery was fast and, although I didnt do a subscription, it was easy to use the website. Packaging is excellent too. Very hapoy customer.
16. April 2026
Antwort von Pact Coffee
Hi there Maria,
Thank you for this wonderful review.
We are so happy to hear that the gift was well-received and that the decaf blend was such a hit. It's great to know that you found our website easy to use and appreciated the excellent packaging.
Happy brewing!
The Pact Coffee Team
Antwort von Pact Coffee
Hi Karen,
We're thrilled you've been enjoying our coffee - Thanks so much for the 5* review. Here's to many more brews!
The Pact Coffee Team
Coffee is great
Coffee is great, we enjoy trying different ones , pleased to help ,in small way ,different groups from different parts of the world
Efficiency is top notch and any necessary contact is dealt promptly and with courtesy
We continue to be delighted with the overall service
Thank you
29. Juni 2026
Antwort von Pact Coffee
Hi Ruth,
Thank you for taking the time to leave this lovely review! We're delighted you've been enjoying the broad and ever-changing menu of ours! Here's to many more brews!
The Pact Coffee Team!
Good presentation
Good presentation, easy to understand your ethos, well packaged coffee, delivered promptly.
22. Juni 2026
Antwort von Pact Coffee
Hi Phil,
Thank you for taking the time to leave this amazing review!
It's a pleasure to hear you enjoyed the presentation of our coffee, and that you found our ethos easy to understand.
We are also glad to hear your order arrived promptly, so you could a delicious cup of coffee as soon as!
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Terrible customer service
Terrible customer service. The coffee is okay and less acidic, so I wanted to explore more of their beans, but their poor customer response showed they don't care about customer satisfaction. Subscription cancelled.
15. Juni 2026
Antwort von Pact Coffee
Hi there Nigel
Thanks for your review.
we're really disappointed to read this. Customer satisfaction is at the heart of everything we do, and a 1-star experience is simply not good enough. We're sorry we let you down this time.
Sadly, I am unable to find any contact from the email address shared on your review so I am unable to reach out to you. We'd genuinely love the opportunity to make this right. If you're willing to get in touch at ahoy@pactcoffee.com, we'll make it a priority to understand what went wrong and do everything we can to turn this around — including helping you find more beans you'll love from our range.
Kind regards
Kristy
Customer Service Manager
Antwort von Pact Coffee
Hi Max,
Thanks for your concise and kind words! We really appreciate you giving us a try, and we're thrilled you're enjoying our coffee! Here's to many more brews!
The Pact Coffee Team
Antwort von Pact Coffee
Hi Ray,
Many thanks for leaving us this review! We're delighted you've gifted our coffee, and have no doubt the recipient will enjoy!
The Pact Coffee Team
Have recently come back to Pact Coffee
Have recently come back to Pact Coffee, having enjoyed some of the coffee a few years ago.
We decided to give it another go as we liked the coffee they offered. Very impressed by their subscription service, great value and incredibly quick shipping. We love their decaf El Rubi whole beans, they make a rich and creamy brew - exactly what we were looking for. Will enjoy many more months of it! Highly recommended.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Pact Coffee
Hi Jordan,
Thanks for taking the time to leave this review! We're delighted you're back with us and enjoying our great coffee once again! Who says Decaf is boring? Not us! We're thrilled you've been enjoying the Decaf El Rubi - Here's to many more brews!
The Pact Coffee Team
A carefully made good decision.
After a lot of research to try and find a coffee supplier that acts responsibility and sustainably towards its growers and customers, I found Pact. They easily meet the 'B' certification sustainability standard and the coffee I have chosen tastes wonderfully 'clean', with no bitter finish of over roasting. Delivery seems well organised and timely. I am happy customer enjoying Pact coffee greatly.
27. Mai 2026
Antwort von Pact Coffee
Hi Neal,
Thanks so much for your 5* review! We're thrilled you're with us and enjoying our coffee! Here's to many more brews!
The Pact Coffee Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.