The site is easy to navigate, the item shipped pretty fast with shipping updates. When I received the item it was packaged very nicely , which I appreciated. Initially I had never heard of Pacific... Mehr ansehen
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Das sagen Bewerter
The pillow was not as firm as I had been hoping. Yes, down pillows CAN be firm. This one was not, even though it said it was in the description. They are getting a high star rating because returning... Mehr ansehen
Everything was shipped quickly and packaged nicely..I'm just not a fan of the cooling pillow I purchased. To much padding, even though I removed one of the two included, and it doesn't seem that much... Mehr ansehen
Bought a luxury down pillow 5 years ago I was trying to replace with an equivalent. For the same $140 pillow it is smaller and does not feel as comfortable, even a little crunchy in comparison.
Unternehmensdetails
Vom Unternehmen geschrieben
Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.
Kontaktinformationen
8 The Green, Ste A, 19901, Dover, Vereinigte Staaten
- (949)337-0675
- service@pacificcoast.com
- www.pacificcoast.com
3,9
Gut
44 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Trying to return a pillows I purchased
Trying to return a pillows I purchased! BAD service!!! Don’t buy!!
24. September 2026
Everything was shipped quickly and…
Everything was shipped quickly and packaged nicely..I'm just not a fan of the cooling pillow I purchased. To much padding, even though I removed one of the two included, and it doesn't seem that much cooler than the pillow I replaced.
24. September 2026
I thought the pillows would’ve felt…
I thought the pillows would’ve felt more like fluffy cloud like hotel pillows but they’re firm and not fluffy.
24. September 2026
In my opinion
In my opinion, Pacific Coast is the best for my feather pillows. Just the perfect loft for sleeping on all sides and reading as well. Absolutely no smell to these either. Wouldn’t look elsewhere!!
22. September 2026
Bought a luxury down pillow 5 years ago…
Bought a luxury down pillow 5 years ago I was trying to replace with an equivalent. For the same $140 pillow it is smaller and does not feel as comfortable, even a little crunchy in comparison.
22. September 2026
We will never buy any other pillow…
We will never buy any other pillow brand, its like sleeping on a cloud, 2nd time customer!
20. September 2026
Quick response & great product.
21. September 2026
THIS IS THE THIRD PILLOW I HAVE ORDERED…
THIS IS THE THIRD PILLOW I HAVE ORDERED OVER THE YEARS. LOVE THEM.
18. September 2026
Bought a replacement for my Pacific…
Bought a replacement for my Pacific Coast comforter that was 20+ years old. Hoping it lasts as long! So far, very cozy.
1. September 2026
I have enjoyed your down comforters for…
I have enjoyed your down comforters for well over twenty five years! This newest one is my fifth or sixth through the years and I want to thank you for all of beautiful service and quality of your products. I love your company 😊
18. September 2026
Pillows were packaged beautifully and…
Pillows were packaged beautifully and we are very happy with them.
18. September 2026
Great product at a fair price
18. September 2026
Never ending quality …
The feather pillow that I received as a gift more than ten years ago finally wore out. Truthfully, if I had known how to care for it, it probably would have lasted another 10 years. Luckily there was a tag on the side and even more fortunately the manufacturer was still in business. That should tell you all that you need to know. Just like their product the company itself is a keeper.
1. September 2026
I'm not sure that I ordered well
I'm not sure that I ordered well.
I slept on a Pacific Coast Feather Home pillow when I was on vacation in Phoenix. I have been having a problem with a sore
trapezius muscle and it got better when I was there. I couldn't get a description of the pillow from the owners so I used my best guess but it wasn't anything like the one I slept on, which was smaller in size and not so heavy (I am a small person).
I haven't used it although I tumbled it in the dryer once to try to soften it. I would like to return it.
1. September 2026
Antwort von PACIFIC COAST FEATHER HOME INC
Thank you for your feedback, and we’re sorry the pillow wasn’t the right match for you. We understand how difficult it can be to identify the exact hotel pillow without the original label.
Please contact us with your order number at service@pacificcoast.com, and we’ll be happy to help with the return and recommend a softer, lighter option if you’d like to try another style.
Warm regards,
Mary
Pacific Coast Customer Care Team
High quality
High quality. Never fails to please. Worth the money. Think of it as an investment,
1. September 2026
Antwort von PACIFIC COAST FEATHER HOME INC
Thank you so much for your kind words and continued trust in Pacific Coast. We’re very happy to hear that the quality continues to meet your expectations. We truly appreciate your support!
Warm regards,
Mary
Pacific Coast Customer Care Team
pillow like a rock ...cannot use it at…
pillow like a rock ...cannot use it at all.
soooooooo disappointed as you were recommended to me by my sister Alice Leonhardt Peck
1. September 2026
Antwort von PACIFIC COAST FEATHER HOME INC
We’re very sorry the pillow was far too firm for you and didn’t meet your expectations, especially after it was recommended by someone you trust.
Please contact us at [service@pacificcoast.com](mailto:service@pacificcoast.com) with your order number, and we’ll be happy to help with a return. If you’re willing to share your usual sleeping position and preferred pillow feel, we’d also be glad to recommend a softer option that may be a much better fit for you.
Warm regards,
Mary
Pacific Coast Customer Care Team
I am enjoying this.
1. September 2026
Antwort von PACIFIC COAST FEATHER HOME INC
Thank you so much for your wonderful feedback! We’re very happy to hear that you’re enjoying your purchase.
We truly appreciate your support and hope you continue to enjoy it for a long time to come.
Warm regards,
Mary
Pacific Coast Customer Care Team
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