Ordered front brakes for my BMW. Delivery was quick and the parts were exactly right. I've got non-standard wheels so the fitment wasn't obvious, but the support team sorted the order out for me befor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was in such a mess trying to find the correct part for my Skoda Kodiaq. Having been quoted a large amount by the main dealer, i found these via google. Once I submitted my order they confirmed my re... Mehr ansehen
Unternehmen hat geantwortet
Really happy with the service from Online Automotive. Ordered some parts through their website and everything was really straightforward. Customer service was great and really helpful when I nee... Mehr ansehen
Unternehmen hat geantwortet
I ordered a Seat Ibiza 1.4L BOSCH Rear Brake Shoe Pre-assembled which I found from putting my number plate in and seeing it was compatible for my car and they sent me a kit for a Mercedes Sprinter a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kfz-Ersatzteilgeschäft
- Großhändler für Autozubehör
- Markt für Autoteile
- Fahrzeugzubehörgeschäft
- Schalldämpfergeschäft
Vom Unternehmen geschrieben
Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!
Kontaktinformationen
Unit 6 Minton Business Centre, NN4 8ES, Northampton, Vereinigtes Königreich
- 01604666711
- sales@onlineautomotive.co.uk
- www.onlineautomotive.co.uk
4,3
Hervorragend
6072 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Used this company over the last 20…
Used this company over the last 20 years !! many times high quality parts if you ring them.they always check right parts for your car .great value for quality parts !! Always use them for quality .very nice people as well !! Highly recommend them .
13. April 2026
Antwort von Online Automotive Ltd
Good afternoon Michael,
Thank you for your incredible loyalty over the past 20 years! We're delighted to hear you've consistently received high-quality parts and great value, and that our team has been able to help ensure you get the right parts every time. Your recommendation means a great deal to us, and we truly appreciate your continued support.
Best Regards
Online Automotive
Found exactly what i needed and at…
Found exactly what i needed and at great price and delivered the next day . So very happy with the service
6. April 2026
Antwort von Online Automotive Ltd
Good aftrenoon Richard,
Thank you for your feedback! We're delighted you found exactly what you needed at a great price and that it arrived the next day. We're really pleased you’re happy with the service.
Best Regards
Online Automotive
Headache from start to finish
Headache from start to finish, I ordered £950 worth of items when they arrived they sent the wrong DPF after numerous phone calls I sent it back to be exchanged as customer service (if that’s what you can call them)said it had been labelled wrong 4 days pass no update so I email and call them to be told they don’t have the correct part in 😡🤦♂️refund please 5days pass no refund so again I email, call them to be told o we forgot to process it finally get my money back 10 days later. Jokers . So if you’re thinking of buying anything from this company beware ☠️. Do yourself a favour and use cats2u
5. April 2026
Antwort von Online Automotive Ltd
Good afternoon Jason,
Thank you for taking the time to leave a review. We are sorry to hear about your experience and we will look into this further to see how we can improve on this service for you
We appreciate your honest feedback
Best Regards
Online Automotive
An observation
My experience with online automotive has been excellent, the only down side is that after you have been told that you're order was successful and is being sorted, there are no follow up emails telling whether your order has been delivered to you chosen destination or designated freight forwarder.
It is either the above or the emails are being lost, IE I have not received them!
Thank you. 😊
Kindest regards
Ian
2. April 2026
Antwort von Online Automotive Ltd
Good afternoon Ian,
Thank you for your thoughtful feedback, Ian. We're really pleased to hear you’ve had an excellent experience overall. We're sorry for the lack of clarity around delivery updates—this isn’t the experience we aim to provide. It’s possible those notifications may not have reached you, and we’ll review this to ensure our tracking communications are more reliable and clear. We appreciate you bringing this to our attention.
Best Regards
Online Automotive
Antwort von Online Automotive Ltd
Good afternoon Ash,
Thank you for your feedback! We're glad you were happy with the price and fast delivery, and we really appreciate your recommendation.
Best Regards
Online Automotive
Very happy with my purchase
Very happy with my purchase. Ordered a pair of rear shock absorbers and the quality was good for the price. Delivery was fast and the parts arrived well packaged. Everything fitted perfectly with no issues. Would definitely recommend.
7. April 2026
Antwort von Online Automotive Ltd
Thank you for your review,
We’re glad to hear you’re happy with your purchase and that the parts arrived quickly, well packaged, and fitted perfectly. Your recommendation means a lot to us.
Kind regards,
Online Automotive
Antwort von Online Automotive Ltd
Thank you for your review Rob,
We’re pleased to hear you found our team helpful and communicative throughout. We really appreciate your feedback.
Kind regards,
Online Automotive
Antwort von Online Automotive Ltd
Thank you for your review Douglas,
We’re glad to hear you found our service excellent and that our response was quick. We appreciate your feedback.
Kind regards,
Online Automotive
Joe was excellent with his help and the…
Joe was excellent with his help and the part was with me in a couple of days..the price was great too.
1. April 2026
Antwort von Online Automotive Ltd
Good afternoon Paul,
Thank you for your great feedback! We're really pleased to hear Joe was able to help and that your part arrived quickly. It's also great to know you were happy with the price.
Best Regards
Online Automotive
Easy finding the right parts and ordering
I bought an ignition coil pack for my Volvo due to a misfire. Turns out it was the spark plug. However, Online Automotive had the coil in stock and delivery was quick. So I have a spare coil pack in stock. It will be used. Finding the right part, ordering and delivery was quick and easy. Great quality parts and great service.
25. März 2026
Antwort von Online Automotive Ltd
Thank you for your review Nicholas,
We’re glad to hear you found it easy to locate and order the right part, and that delivery was quick. Even though the coil pack wasn’t needed this time, it’s great to know you’re happy with the quality and service.
Kind regards,
Online Automotive
Incompetent company which lies and ignores you
I ordered a part which their website said was compatible for my reg number, paid for the item then got a email to say not compatible and wanted another £200 for “the correct part”. I contacted them and spoke to someone who didnt really know what they were doing, reading off a script and said the website isnt the best and not accurate so i said please refund my money. He then said i dont how to do that, thats not part of where i work bit assured me he would sort it. I didnt trust him so emailed in and asked for confirmation order had been cancelled and a refund processed, i was promised yet again it would be sorted. 5 working days later still no refund so chased them up, got told they would contact accounts who then said the refund had been processed. When asked for confirmation of date of refund was advised 5 days later than when i was promised, taking into account bank holidays and weekends this is now 9 days. I have asked for a manager to call but nothing and the biggest joke on the end of each email “thank you for your patience, dont hesitate to email if you need anything “ how about sorting my refund. Dont bother with this incompetent company and go elsewhere, found the part i need for my car elsewhere same money and delivered next day
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Online Automotive Ltd
Good afternoon,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused.
We can confirm your refund has now been processed. We are also reviewing your comments internally to improve our service moving forward.
Best Regards,
Online Automotive
They had the part in stock and it made…
They had the part in stock and it made easy to order. I would say only down side is I put my reg in and order what I belive to be my back but gt an email threw saying it was order and the right part was a bit more to pay. Now dont get me wrong they where quick In spoting it and sort it but should not of brought up parts that dnt fit on my car with the reg. I had no issues with them at all and I would glady order from them again
31. März 2026
Antwort von Online Automotive Ltd
Thank you for your review Stephen,
We’re pleased to hear you found the part in stock and easy to order, and that our team was quick to spot and resolve the issue. We appreciate your feedback regarding the registration lookup and will take this on board to improve our service.
Thank you for your understanding, and we’re glad to hear you would order from us again.
Kind regards,
Online Automotive
Exhaust parts
Was struggling to find the right part for my car rang the number and the person on the phone was really helpful and sent me emails of all the parts I required and it was really easy to order and delivery was fantastic as it came before the 48 hours and by royal mail he was very well mannered and very chatty would recommend thanks guys/girls
31. März 2026
Antwort von Online Automotive Ltd
Thank you for your review Sarah,
We’re delighted to hear our team was able to help you find the right exhaust parts and make the process easy. It’s great to know your delivery arrived quickly and that you had a positive experience throughout.
We really appreciate your recommendation.
Kind regards,
Online Automotive
They were the best price and excellent service
Was the best price they were very helpful and item arrived next day Exelant service.only down side the company they use for delivery,the tracking is rubbish
2. April 2026
Antwort von Online Automotive Ltd
Thank you for your review Raymond,
We’re really pleased to hear that you found us to be the best price and that you were happy with the service you received. It’s great to know your item arrived quickly and that our team could be helpful throughout your experience.
We’re sorry to hear that the delivery tracking did not meet expectations. Your feedback is important, and we will certainly take this on board as we continue to review our courier services and improve the overall customer experience.
Kind regards,
Online Automotive
Antwort von Online Automotive Ltd
Thank you for your review Arjun,
We’re glad you were happy with the fast delivery!
Kind regards,
Online Automotive
Delivery was quick as stated and the…
Delivery was quick as stated and the parts arrived in perfect condition and the fit was great.
26. März 2026
Antwort von Online Automotive Ltd
Thank you for your review Florin,
We’re glad to hear your delivery arrived quickly and that the parts were in perfect condition with a great fit!
Kind regards,
Online Automotive
Ordered a front set of brake discs and…
Ordered a front set of brake discs and pads for my car. Online ordering process was easy and vast choice of different makes suitable were available at varying prices. Delivered within 48 hours.
Great product and service. Thank you.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Online Automotive Ltd
Thank you for your review Mr Croxford,
We’re pleased to hear you found the ordering process easy and liked the wide range of options available. It’s great to know your order arrived within 48 hours and that you’re happy with both the product and our service.
Kind regards,
Online Automotive
It was a brilliant experience with this…
It was a brilliant experience with this service and the responsibility they take and recheck your order and vehicle reg number to make sure customer order the right item, which is saving both sides time and expenses
3. April 2026
Antwort von Online Automotive Ltd
Thank you for your kind feedback.
We’re really pleased to hear you had a great experience and that our order checks helped ensure you received the right part.
Kind regards,
Online Automotive LTD
After three failed attempts..
After three failed attempts for europarts to find the correct brake pads for my 2018 Mokka X .... one phone call to online automotive Ltd provided me with the correct brake pads.... very good service and fast delivery.
25. März 2026
Antwort von Online Automotive Ltd
Good Morning Nathan,
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulty you had previously in sourcing the correct brake pads, but we’re really pleased we were able to get it right for your Mokka X with just one call. It’s great to know you were happy with both the service and the speed of delivery.
Best Regards,
The Online Automotive Team
Brilliant service
I did have a great experience.
They were fast.
Checked that the part fitted my vehicle.
The postage was brilliant .
Most of all they were polite and professional.
Cheers
25. März 2026
Antwort von Online Automotive Ltd
Good morning,
Thank you for your kind review. We’re thrilled to hear you had a great experience and that our team could help quickly, professionally, and politely.
Kind regards,
Online Automotive
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