£100 charge for 3 minutes while dropping off the kids. The letter reached me more than 14 days after the alledged incident but none of this matters to One Parking Solution.
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Das sagen Bewerter
Absolutely disgusting company, fraudulent liars and scam artists all they care about is finding a way to scam people out of money. Their app is useless and does not work and their machines issue... Mehr ansehen
Parked at Llangranog car park. Attempted to pay by the Just Park app, without success, so purchased a ticket via the machine. A ticket was issued with 1 letter of my registration only. Parked for 2 ho... Mehr ansehen
Disgraceful company shouldn't be allowed to operate. I would give 0 stars if this was possible. Paid for car parking ticket, received penalty, appealed, no response. Tried emailing and calling... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Leading the way in Parking Management Services. Providing Pay & Display Solutions, Off-Road Permit Patrols, ANPR Control and everything in between.
Kontaktinformationen
Vereinigtes Königreich
- www.oneparkingsolution.co.uk
Bittet Kunden um Bewertungen
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Pop Pay Shoreham Airport
Worst designed app in the world. Charged my wife twice….again.
App features are quite poor, no option to pay with ApplePay.
Fine if you don’t get it right.
No card option in parking machine.
DO NOT USE ONE PARKING SOLUTION!!!!
One parking solution is absolutely not interested in parking, it is only interested in grabbing penalties, the registration process of their parking machines at Vantage Point, Brighton, BN1 4GW is a disgrace. It took me up to 20 minutes to get parked( for this I got £100 penalty), read their terms and conditions and down load their payment app once I could get signal/connection. Rejected one of my payment cards for no reason it finally took my payment. It is intentionally slow to trap first time users and grab/steal £100 at a time. It took them over three months to even notify me of the penalty.
DO NOT USE ONE PARKING SOLUTION!!!
To all those that have been scammed by them report them to your local council/newspapers/Facebook or by any other means so as to protect any other unsuspecting people who just want to park so as they can work, shop or whatever.
Complete sharks
Complete sharks. I spent 7 hours parking in Brighton paying £13.90 and yet recieve a parking fine notice for £100.
Greedy people
Had an issue with the app, genuinely thought I had paid for parking but hadn’t- so understand a fine, but £60 for not paying for 2 hours of parking is extortionate. Greedy people.
No prior PCN then BOOM, pay us £100
So I received a PCN asking me to pay £100 for ignoring a first PCN which I never received. Also I did not see any ticket on my car at the said date and time they are alleging. They have included on there that you can view more photos of your contravention which is nearly impossible as i have tried several times and not been able to. I also think this company needs looking into.
Absolutely disgusting.
Absolutely disgusting.
I paid for my parking and 6 months later received a letter telling me I had gone over my time. Despite me asking, they have provided no proof of this. Just showed times of my car entering and exiting the car park. Not showing the times I paid for. Which I know was within the time frame. HOWEVER, I can't check the app that I was forced to download, as it has been too long and they don't keep the records that far back. Absolute farce. Now because I asked for this additional information I would have to pay the full £100 rather than the reduced fee. These parking firms are absolute cowboys employing scare tactics and gunning on people not having the time or money to fight them. Absolute disgrace.
Toss pots
Toss pots, get real jobs instead of conning decent people who work hard, unlike the owner of this company. Send who you want round and I will knock ‘em out, your scum bags. Not paying, what your doing is illegal and I will prove it in court, TOSSERS
Beware - Park Carefully Within The Marked Bay !!
Like many others I felt that I had to add my views on One Parking Solutions.
My reason for providing comments is based upon parking at Shoreham Airport to visit a venue named the Hummingbird Café where you can watch the arrival and departure of light aircraft.
The parking is on private land and not the public highway.
What was supposed to be a reasonable day out cost wise with friends became an expensive event on top of the cost of what was actually a reasonable parking fee.
My parking contravention was “ Failure to Park Within a Marked Bay “, in fact my front wheels were just over the white line of the marked bay, I had parked further forward as there was very little space behind the car for pedestrians and then the road that was behind my car, so I parked in the way I did from a safety point of view.
Needless to say an £80.00 Parking Charge Notice appeared about a week later, like many before me I did appeal where I was shown many photos of my contravention, I gave what I considered fair and factual reason for my actions, and the fact that I was not parked across another bay or blocking other vehicles, needless to say my appeal was rejected and in the end I paid the £40.00 reduced rate to just get the matter settled and avoid any court actions.
At the end of the day the signage does effectively say you must park within the confines of a marked bay, so I am not arguing with that.
I have no problem in having controls on parking to make things fair for all who want to use the facilities and park their vehicles on private land, but sometimes a bit of discretion and common sense can go a long way.
So a word of advice if you do park at the location I mentioned above make sure you park within the bay and clearly display your ticket and take a few photos of your vehicles location just in case. Also look at the signage, but don’t take too long otherwise you will go past your grace period to buy a ticket and no doubt that will incur a fine as well.
THIS COMPANY ARE A JOKE
THIS COMPANY ARE A JOKE , I GOT FINED DUE TO HAVING TO DOWNLOAD THE APP TO PAY IN A BAD RECEPTION AREA , THEN I HAD TO SIGN UP AND ENTER PAY DETAILS ETC , BUT BECAUSE I SLIGHTLY WENT OVER THE 10MINS GRACE I STILL GET FINED EVEN THOUGH I PAID FOR MY PARKING, THEY ARE EVIL SCUM , AT XMAS TOO IN THE CURRENT FINANCIAL CLIMATE , ID UNDERSTAND IF I DIDNT PAY BUT I DID AND 10MINS IS NOT ALWAYS ENOUGH TIME FOR A NEW CUSTOMER DOWNLOADING THE APP AND HAVING TO SIGN UP. THE RICH GET RICHER FOR BEING EVIL AND HEARTLESS
Jokes …
They are cheater and thief I was doing a delivery took me 10 minutes Parking they give me hundred pound the nearest parking, it’s 2 miles away to Cary two seater settee through the new flat. I think they are joke and no one should pay for them and let them take us to courts.
This firm is just a greedy money making…
This firm is just a greedy money making machine. Their operatives are rude and unhelpful. I went to park in a place where I have been going for many years. It has always been free if you have a blue badge. Unbeknown to me the parking charges had changed and you now had to pay even with a blue badge. These changes were NOT clearly marked. I would have paid had I know. When I questioned the operative he said, "read the sign" and then when I questioned him he said "it gives me pleasure to give you the ticket. Very expensive hour. Venue Royal William Yard Plymouth
I have just appealed successfully and urge others to do so…
I have just appealed successfully a second time in a couple of months regarding the parking fines at Manor Parade car park and I would urge everybody who gets caught by their cameras at this car park to appeal as there is something wrong with their cameras. They need to make sure their cameras are correct.
Scam company!!
Scam company!!!
No idea how these company exist.
Just ignore paying them.
One of the worst companies I have ever…
One of the worst companies I have ever come across. No common sense and unable to make a sensible decision. When you park in a doctors surgery for 3 minutes to pick up a prescription and get £100 fine because you return within 3 hours to pick up the drugs. Staff are extremely unhelpful and it is very disappointing that there are still businesses like this trading in the UK.
Shocking firm
Like your previous reviewer I was also issued with a parking fine at Llangrannog car park. I was unable to pay by cash as at the time the machine was not accepting cash. I tried unsuccessfully to download the app. I tried telephoning the number on the payment machine but couldn't get through. I was perilously close to going over the ten minutes grace this firm so generously give the public before issuing a fine, when a passer by took pity on me and paid my parking fee on their phone. Relief!. Imagine then my surprise when I received a parking charge through the post for exceeding my time by 12 minutes. I appealed to their better nature, explaining the circumstances, but this firm have no better nature. Their only aim is to make money by any just about legal means possible, so in spite of my being the holder of a blue badge, my appeal was rejected. The cavalier attitude of this firm has tarnished the memory of an otherwise enjoyable day and the Welsh Tourist Board needs to examine the working practices of this firm as the way they operate can only be detrimental to the tourist industry. I also suggest that this firm alters its logo to include a striped jumper and a mask.
Huge money makers not interested in reason
You will need to go through the processes of appealing but I wouldn't get your hopes up. This is purely a money making venture for OPS so it's not in their interests to be reasonable. These companies really need looking into.
What an absolute joke of a company to…
What an absolute joke of a company to make matters worse. There is no way to talk to an actual person so everybody has to pay the fine. This company is making thousands if not millions of pounds ripping off people at the machine. It is your responsibility as a car parking company to send the customer the parking charge when they leave the parking. Instead you’re taking payment for a pound and sending out a fine for £90. This is your problem not the customer. Such a shame you don’t have a person who sorts these problems out
This company should not even exist. If you join the Facebook group there is so many negative comments about this car park about people
Been ripped off because your machine does not give the final price. It should at least give a warning.
Take any opportunity to profiteer from honest people
Nobody will come on here and say how fantastic a parking eye operator is, but truly this is a disgusting company, taking any opportunity to profiteer from honest people. We confidently appealed a fine and it was so blatantly obvious a mistake that a fine was issued, but in robotic fashion it was rejected. You speak to them and basically get a scripted response. And then you have the increased fine hanging over you if you don’t pay on time. All the while thinking “this is so so wrong, but my time to challenge this is worth more than a £60 fine”. So probably like most people sensing injustice, just pay it and move on. And the hawk company and it’s directors rub their hands together.
WiFi didn’t work so got a PCN for being 4 mins outside grace period
Only 4 letter words describe this company -I submitted an appeal and within 25 mins I received an email saying the appeal was rejected so not even read or considered
No appeal will win
If only I could award minus 5 stars
If only I could award minus 5 stars! These disgusting profiteers pay absolutely no attention to the circumstances surrounding those who have no option but to use a 'protected' space for only 6 minutes.
I was stung by a wasp and had no choice but to pull in somewhere, which turned out to be the forecourt of a (closed) vets. I was there (in an area I don't know) for 6 minutes whilst seeking some relief from the local shops.
Regrettably the vet has not the authority to cancel the charge (One Parking take all of the money from their fines) and my appeal was overturned for no reason other than that I had technically breached their conditions.
I would appeal to any company who uses or is considering using these cowboys to rethink.
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