Official Gatwick Airport Parking Bewertungen 

Simple straight forward and no hassle parking. The shuttle is regular so no long waits for transfer. Perfect stress free start to your break.

Well signposted, plenty of spaces available, easy access straight into the terminal.

A very good, hassle free experience.

This is the second year of using the holiday parking and we were very pleased with the experience. first year we were sceptical about leaving our keys, but there is nothing to worry about.
Booking easy, checking your car in easy and the shuttle bus straight to the terminal and easy pick up on your return.

Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north terminal so no bus transfer required. Have used this car park before, will use it again.

My feedback is about the valet parking (the one where you park in the short stay car park and hand over your keys).

I had a similar experience to others who have posted in the sesperate trust pilot gatwickvaletparking.co.uk section which is worth reviewing.

General experience was not positive. A long queue of tired customers meant a significant wait just to be served.

Their printer was not working so were advising customers to press the help button at the exit and ask to be let out.

When I was served at circa 00:30(am) the manager said I was 2 hours early and it would take them 45 minutes to return my car which was not ready. Like most people I had added a couple of hours to my booking as flights, baggage reclaim and border checks routinely add delays and I wanted to avoid an overcharge. I had emailed in advance explaining my rationale seeking reassurance my car would be ready.

The manager explained this is why you need to add your actual landing time. They didn't seem to recognise their service operates in an extremely busy airport and they should have flexibility built into their processes to accommodate people arriving slightly early or late, which surely is routine.

The next lady being served was equally frustrated. She also added hours to her booking to avoid an overcharge. This perculated down the queue and everyone started getting frustrated as others had done the same.

The staff were repeating the same message each time as if this was 'new' to them, but actually was routine.

This isn't adequately explained on the Gatwick website during the booking process

I had a family including a 6 year old which made this an unhelpful and frustrating experience as they were all very tired and we just wanted to get home.

It would have been quicker and cheaper to use the bus service to the long stay car park where you can add additional time to your booking, avoid overcharges and having issues if you arrive slightly earlier than planned.

This was my first time using this service. Will I use it again? Possibly, maybe I was just unlucky and now I've worked out you must add your actual landing time and just hope you land on time. However the other reviews show this is clearly a persistent problem.

The manager gave me an update whilst I was waiting which was helpful, however the whole set up seemed disorganised - not what you need when returning from a long journey.

Seamless way to park your car securely and complete peace of mind.

Like everything Gatwick does, this is just a bit friendlier, a bit more efficient, and a bit more thoughtful than any other Airport. Lovely to be parking so close to the terminal as well.

An expensive but excellent service, smooth, hassle-free and a short walk to departures (and from arrivals). I would award 5 stars had the instructions been fuller as to the process and directions to the carpark. Having got there one can see why the instructions are so brief - there is only one car park to head for - but prior to the trip one doesn't know that. Suggest they create better instructions that you can print and take with you - most other car park services do this.

I've used Gatwick parking twice now, parking at north and south terminals at different times. It's all very easy to book online, directions are available on Google Maps and other apps too. When I had questions, they were answered quickly and efficiently. I was even able to do a "dry run" without paying as you get 2 hours free parking (at least at South terminal long stay) The only downside is that they seem to fill up certain "zones" first, meaning that some zones are empty while others had just the odd parking space. This can be frustrating if you're concerned about finding a space, but I've not been disappointed. Shuttle buses are regular and easy to access, and parking rows are well signed so easy to remember where you left your car.

Too long winded to book simple parking.

Problem with a flat battery which they sorted out immediately can’t praise the staff enough for the very efficient way they responded to get me on my way.

Just regarding the transport between airport and parking places, it could be better in terms of delay time and quicker access

Used valet parking at Gatwick North. So convenient for access to the terminal and Sofitel hotel. I’ve used this service many times, professional, efficient and never had any problems. Drop off is quick and easy, pick up is similarly smooth, quick and efficient. Will continue to use this service at Gatwick.

COULD NOT BOOK ON MOBILE APP. HAD TROUBLE PAYING. BY THE TIME I HAD DONE THE PROCESS 3 TIMES, THE PRICE HAD GONE UP AS THE IP ADDRESS WAS OBVIOUSLY BEING TRACKED. ENDED UP HAVING TO DO IT ON LAPTOP

Simple easy to use, good pickup from bus stops, friendly drivers, smooth operation.

Have always found the staff very helpful and understanding in all situations.

Good price, super easy to use the valet service. Cheaper than using purple parking and valet parking was literally so quick. 5 minute walk to check in and the same on returning. What a dream.

This is an excellent service

Great service, always!