My daughter had broken the screen on her Laptop, so I got in touch with my insurance who organised for it to be sent to ologic, 10/10 service! This is the second time she has damaged her laptop and no... Mehr ansehen
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Das sagen Bewerter
Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery. Cannot fault this comp... Mehr ansehen
Unternehmen hat geantwortet
Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktinformationen
Vereinigtes Königreich
- www.ologic.co.uk
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Very impressed with the service which…
Very impressed with the service which was through my insurer D&G. Samsung tablet bent in middle and cracked at back. DPD picked up thursday and tablet was back with me saturday as good as new. Very grateful I took out the insurance and would happily recommend. Worst thing was the short notice given by DPD for the return (<2 hours) but other than that, perfect.

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Brilliant service received no hassle
Brilliant service received no hassle, kept me informed along the way. Would highly recommend. The personal touch in the return was really appreciated. Thank you

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A lesson in delighting the customer!
The laptop I sent for repair has been returned quickly and in as-new condition. A note clearly explaind whats been done, it's been cleaned as well as repaired and the secure/sturdy packaging had a cute little note on it and some sweets were included! I know this isn't a deal breaker but it was a smart little sweetener that made me smile and ensured a good review! Can't fault them! Friendly and professional service.

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Can not believe how good this company…
Can not believe how good this company is. In this day and age it’s a pleasure to come across one as professional as this. My iPad was picked up promptly and I was given the exact day for this to happen. Now this iPad had been used by my grandson, we are unsure of the story we got from him. 😂he placed a pizza box next to it and it melted , 😂somehow I don’t think so. Looked like someone had sat on it. They repaired it within a week.. well when I say repaired they delivered a replacement without any bother. I could not fault them in any way.

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Good communication
Good communication, clear instructions, fast service 😊

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The best service I’ve ever received
The best service I’ve ever received - had a cracked MacBook screen and it was picked up, repaired and delivered back in less than a week. Super easy to track with their app, and they’d cleaned the machine and packaged it with obvious care and attention. 10/10 couldn’t recommend them highly enough!

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Really easy process
Really easy process. Forgot to turn iCloud back up off but they talked us through it and carried on with little time impact.
Well communicated throughout

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Absolutely amazing repair service
Absolutely amazing repair service! Was kept informed all the time and response time was almost immediate. Was posted, fixed and returned within 8 working days! Was amazingly well packaged when it was returned.

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5* service! Definitely recommend
The most stress free repair I've encountered. 7 days was all it took for me to report the repair, have it collected, repaired and returned to me. I was kept up to date on the progress with the easy to use app. Cannot fault the service.
Extra * for the little packet of sweets in the returned parcel.

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Good communication and quality of…
Good communication and quality of service, would recommend.

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Really impressed by this service
Really impressed by this service, I have sky protect and my son’s iPad screen got smashed. I rang them on the Monday, DPD collected the iPad from my house in Belfast on the Thursday, iPad was fixed and sent back via DPD on the following Thursday and I received it on the Monday. 2 weeks from the initial phonecall to having it back with me impressed me as it had to go overseas. To top it off it arrived with a little bag of haribo which my 5 years old will be delighted with. Thank you so much!

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Wow! Exceptional service!
Wow! What exceptional service! Especially now in these days of usually poor customer service. I had a headset that needed a repair under warranty. It was such an easy process to install the Ologic app and track my repair from start to finish. DPD collected and returned it quickly. The whole repair and return was completed in 3 short days. I received my device well packed with a lovely personalised letter and sticker with a lovely note and even sweets! Thank you so much to Scott and Gary the technician and engineer. Highly recommended service!

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I took my Laptop in my Mac in for…
I took my Laptop in my Mac in for Repair and I could not believe how fast it was to come back to me but the only thing I didn't get replaced was the Battery

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Fast delivery and great customer service

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Speedy and Great quality repair
Fantastic repair from Kevin and Gary, sent-> repaired-> returned within the span of 3 days and with no faults.

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Wow what a service
Wow what a service. Had 3 devices fixed over the past 5 years really top class professional service always rapid response over email,text has my last device TABLET sent screen replacement done and returned with in a week would 100% recommend

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Ologic were great to be honest
Ologic were great to be honest, professional, helpful and did a great job with my repair . They even put a little bag of Haribos with my item ❤️. Which I found cute.
So thank you for your service

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Ologic were amazing
Ologic were amazing. My laptop suffered a fault with the screen and I didn't know what to do.
Once Ologic looked at it they fixed it within a week! Very trusted and I'd definitely use their services again in future!

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Repair made through Domestic and…
Repair made through Domestic and General they have done a superb job and my ear phones are like new.
They kept me up to date through every process of the repair through their own app and the repair was very quick.

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Just a little Thankyou you provided a…
Just a little Thankyou you provided a fast service and a amazing job 😁😁😁😁😁

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