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Nu-Heat Underfloor Heating & Renewables Bewertungen 

1.056
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some conf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heizungsanlagenanbieter

Über Nu-Heat Underfloor Heating & Renewables

Vom Unternehmen geschrieben

Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.

With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.

www.nu-heat.co.uk


FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE


Why Nu-Heat?

Vom Unternehmen geschrieben

Bespoke heating design
Our in-house designers tailor each system to the property, guaranteeing performance.
Award-winning service
The only heating company to be awarded a Distinction by the Institute of Customer Service.
Lifetime technical support
We support Nu-Heat systems for life. You can always call on us if you need help.

Kontaktinformationen

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The Ultimate Guide to Underfloor Heating

Find out how to choose the right underfloor heating for your project.

4,7

Hervorragend

TrustScore 4.5 von 5

1056 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1.056)

165 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent underfloor heating system

We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Sarah, thank you for taking the time to leave a review. That's great to hear and we hope you continue enjoying the system for many more years to come.

Bewertet mit 5 von 5 Sternen

I ordered some parts

I ordered some parts - needed help by phone which was happily given and the order came quickly and not my heating is working properly again! Thank you

16. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Amanda, thank you for taking the time to leave a review. I am pleased you are happy with the service you received and your heating is working properly again.

Bewertet mit 5 von 5 Sternen

Best Choice, hands down!

We spent many hours doing our research on different systems and ways to heat our home, both inexpensively and practically.
From the moment we chose to go with Nu-Heat we knew it was the best decision.
Going through a full house renovation is very stressful, but Mike and team at Nu-Heat made everything run so smoothly, from site visits, to planning where everything was going, delivery of products, and constantly available to our plumber with any enquiries with fitting/setting our system up.
Living in West Cornwall, less than 2 miles from the coast and experiencing interesting inclement weather, add to that a cottage that was built in 1843, our home is now so cosy!
The system is neat, tidy and so easy to use, we have an LPG set up so everything works alongside our boiler.
We highly recommend Nu-Heat, so glad we made them our first choice.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Natalie, thank you for taking the time to leave such a lovely review. We are pleased you are happy with your system and the service you received and hope you continue to enjoy your cosy home.

Bewertet mit 4 von 5 Sternen

Ordered part on line

Ordered part on line, it’s nice of them to find the right part for me to order

5. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Jlwan, thank you for taking the time to leave a review. I am pleased we were able to help you find the right part and you are happy with the service you received.

Bewertet mit 4 von 5 Sternen

Part arrived on time in ok condition

Part arrived on time in ok condition. However, the parcel had no tracking and dpd gave to a neighbour even though we were in the house that day.

10. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Grant, thank you for taking the time to leave a review. I am pleased the part arrived on time but I'm sorry there was no tracking and DPD gave the parcel to your neighbour. I will pass your feedback on.

Bewertet mit 5 von 5 Sternen

great customer service

very knowledgable staff found what i needed

5. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Kulvinder, thank you for taking the time to leave a review. I'm glad we were able to help and that you are happy with the service you received.

Bewertet mit 5 von 5 Sternen

Very helpful technical department

Very helpful technical department. I was able to send them a photo of the area I needed a replacement part, they identified it and I ordered it. Simple as that.

5. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Geoff, I'm pleased we were able to help and you are happy with the service you received. Thank you for taking the time to leave a review

Bewertet mit 5 von 5 Sternen

Excellent service, staff and product

I've had great service from nu heat from the 1st contact and every step in between.
Staff consistently extremely helpful and patient with us whilst we tried to figure out the best layout for our system.
Quality of the kit is excellent and we're looking forward to having it installed and up and running very soon. We've installed underfloor heating before and would happily recommend nu heat to anyone.

8. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi there, thank you for your review! We're happy to hear you're pleased with the service you have received throughout the process

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, very quick, helpful and solution found within a few hours. Delivery only took 2 days. Great job

8. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Neil, we're glad to hear you're happy with the service you received. Thanks for leaving a review!

Bewertet mit 5 von 5 Sternen
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi there, we're happy to hear you're pleased with the service you've received! Thanks for taking the time to leave a review

Bewertet mit 5 von 5 Sternen

Helpful efficient staff always…

Helpful efficient staff always available to answer questions & offer advice.

6. Januar 2026
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Paul, that's great to hear. We are pleased you are happy and thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

They communicate accurately and we…

They communicate accurately and we trust them with the product quality.

31. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi John, thank you for taking the time to leave a review, we are pleased we were able to help

Bewertet mit 5 von 5 Sternen

Excellent track record spanning years.

Nu-Heat came to my attention when I worked on heating systems as the day job and they provided excellent support for spares for an existing system.

So, I went back to them for my own self-build property for the supply of my system based on a heat pump and underfloor system. Their technical support throughout was outstanding, the drawings works of art, and the complex system was supplied with zero errors. Nu-Heat finally and efficiently commissioned the system: thanks to the clarity of the information, our electrician and I had wired the system also with no errors.

My recent order for spares was fulfilled quickly and I again made use of technical support.

Quite some track record!

19. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Ian, thank you for taking the time to leave a review, we are pleased we were able to help and you were happy with the service and support you recieved.

Bewertet mit 4 von 5 Sternen

Reliable dispatching

Reliable dispatching, although the office was closed for quite a long period over Xmas/NY. Their older generation actuators seem to be very fragile and don't last long. Hope the new ones are better.

24. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Martyn, thank you for taking the time to leave a review, we will pass your feedback on to the relevant departments.

Bewertet mit 5 von 5 Sternen

Goods received just twenty four hours…

Goods received just twenty four hours after placing order, that is what I would call absolutely first class service.

22. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Gordan, we are really pleased to hear you have recieved your replacement parts, thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Excellent customer service as always

Excellent customer service as always, ordered necessary parts based on their advice, arrived within few days.

12. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Thank you for taking the time to leave a review. We are pleased we were able to help and you were able to ordered replacement parts.

Bewertet mit 3 von 5 Sternen

Expensive

Fast delivery, charge of £9.99 for two small items that were received in an envelope excessive. Parts are also costly will look for cheaper alternatives next time.

18. Dezember 2025
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Antwort von Nu-Heat Underfloor Heating & Renewables

Hi Jane, we are sorry to hear you were unhappy with the delivery charges, we have past this feedback on to the correct team. Thank you for taking the time to leave a review.

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