I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Engineer provided clear advice in a friendly manner, answered questions fully and helped me understand my issue, and then provided a solution
Unternehmen hat geantwortet
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Mehr ansehen
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nu-Heat Underfloor Heating & Renewables
Vom Unternehmen geschrieben
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Vom Unternehmen geschrieben
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Kontaktinformationen
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Vereinigtes Königreich
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4,7
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1055 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They have good support and ordered…
They have good support and ordered parts arrived next day.
13. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Keith, we're pleased to hear you were happy with the support you received. Thank you for leaving a review!
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Charles, that's great to hear! We are pleased you are happy and thank you for taking the time to leave a review.
Parts did what meant to do
Parts did what meant to do. Good advice over the phone from salesperson
10. Dezember 2025
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Jamie, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Jaroslaw, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Darren, that's great to hear! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Excellent products excellent service…
Excellent products excellent service and support from the team and always helpful.
13. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Steve, that's great to hear! Thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Great customer service and Super quick delivery
Great customer service and very good pre-sales advice given. Super quick delivery
12. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Farida, we are pleased you are happy with the service you received. Thank you for taking the time to leave a review.
Had a leak on manifold
Had a leak on manifold. Quick efficient advice received. Leak resolved.
5. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Tracey that's great to hear. I'm pleased we were able to help and thank you for taking the time to leave a review.
Nu-Heat &customer support effort…
Nu-Heat has been a professional team from initial sales enquiry through their design process to goods/materials delivery on-site.
Given my bespoke requirements regarding the delivery and invoice requirements, I found their approach extremely patient and supportive of timelines. Nu heat standby for me with tech support. I have to initiate my installation therefore I hope Nu-heat will be as equally supportive of me.
2. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Billy, thank you for taking the time to leave a review. We are pleased you are happy with the service you received and will be happy to provide any installation support you may require.
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi, thank you for taking the time to leave a review. We are pleased you are happy with the service you received but sorry you feel the posting charges are too high. We have past this feedback on to the relevant department.
I was given the correct information on…
I was given the correct information on telephoning which enabled me to order the correct parts which were then sent to me in good time
2. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Rodney, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Excellent Service
Easy and straightforward to order. Product arrived quickly. Excellent service.
3. Februar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Gerry, thank you for your review. We're happy to hear you are pleased with the service you received
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Bob, that's great to hear! We are pleased you are happy and thank you for taking the time to leave a review.
Great company and service.
Great company and service.
Very informative on the phone and messages.
Have used a few times now, would recommend Nu-Heat
6. Juni 2025
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for leaving a review. It's great to hear you're happy with the service you've received
Malcolm Rose Courier delivered for…
Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and very professional throughout. He kept me informed, arrived when he said he would, and made the whole delivery stress-free. A great example of how good a self-employed courier can be — highly recommended.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Louise, thank you for taking the time to leave a review. We are pleased you are happy and will pass your feedback on.
Looking for a part was not easy on a…
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipework just like a constant mains water hammer where tge jumper is loose in body. Very informative team at nu-heat , and providing you can give right information they can certainly help with your queries.
28. Januar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for your review! We're pleased to hear you are happy with the service you received from our Technical Team.
Customer support is good although slow…
Customer support is good although slow but appreciate I'm not the only one needing help.
26. Januar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Alec, thank you for taking the time to leave a review. It's a very busy time of year for us and apologize if service was slower than usual. Thank you for your patience.
Polite and deliver on time 👍
23. Januar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Alistair, we are pleased you are happy with the service you received and thank you for taking the time to leave a review.
great company
speedy answering of my phone call, very helpful technical advice, quick delivery
20. Januar 2026
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi John, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Excellent underfloor heating system
We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nu-Heat Underfloor Heating & Renewables
Hi Sarah, thank you for taking the time to leave a review. That's great to hear and we hope you continue enjoying the system for many more years to come.
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