We went to this dealer looking for a used qashqai we were dealt with by Kate Humphrey who allowed us to test drive 2 cars she was very knowledgeable and helpful and gave real honest advice and inform... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a 2023 plate juke had a gearbox fault and returned the car was supposedly fixed and within 48 hours I was stranded at the side of the m1 with the same fault. I want to reject the car but I am b... Mehr ansehen
Having used the website to locate the right vehicle (which was so easy) we booked to meet Kieron in sales who was fantastic. Deposit paid and PCP option chosen to finance (as it came with two free ser... Mehr ansehen
Unternehmen hat geantwortet
From my initial enquiry to being handed the keys to my lovely new car I've been really well looked after and couldn't ask for a better service being taken care of by every individual I've met at Nort... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Autohändler
- Kfz-Werkstatt
- Autowerkstatt
- Motorrad-Ersatzteilgeschäft
- Motorradgeschäft
- Gebrauchtwagenhändler
Vom Unternehmen geschrieben
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Vom Unternehmen geschrieben
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Kontaktinformationen
Norton Way North, Letchworth, SG6 1BL, Hertfordshire, Vereinigtes Königreich
- 01462559497
4,5
Hervorragend
676 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mark was excellent in assisting us with…
Mark was excellent in assisting us with the purchase of our new car
21. August 2024
Antwort von Norton Way Group - NW Nissan
Good afternoon Tina Clift, thank you for the 5-stars! We are very happy that you had an excellent service from Mark. We will be sure to pass on your compliments to him. We hope you are enjoying your new Qashqai. Take care - NW Nissan.
I brought a Kashki car,on 3/8/24.The…
I brought a Kashki car,on 3/8/24.The service was very organised,and very helpful. I couldn't wish for anything better.I would recommend Nissan to anyone
Thank you all for you help and support when buying my car.love it.
3. August 2024
Antwort von Norton Way Group - NW Nissan
Good morning Glynis Smedley, thank you for the 5-stars and kind words! We will pass on your compliments to the team and we hope you are enjoying your car. Take care - NW Nissan.
Logan could not have been more helpful.
1. August 2024
Antwort von Norton Way Group - NW Nissan
Good morning Stevan Alcock, thank you for the 5-stars, we will be sure to pass on your compliments on to the team. Take care - Norton Way Nissan.
Antwort von Norton Way Group - NW Nissan
Good morning Peter, thank you for the 4-stars! Take care - Norton Way Nissan.
Unfortunate that a brand new vehicle…
Unfortunate that a brand new vehicle (LL24 JWA) needed attention (TPMS) but it was handled well.
31. Juli 2024
Antwort von Norton Way Group - NW Nissan
Good morning Anthony Archer, thank you for the 5-stars! We are sorry that there were a few issues, but glad we could we could fix it. Take care - Norton Way Nissan.
My Experience
Laurell was very knowledgeable, friendly, easy to deal with and most importantly, not pushy! Buying my new car was a very pleasant experience.
24. Juli 2024
Antwort von Norton Way Group - NW Nissan
Good morning Michelle Goulder thank you for the 5-stars! We are glad you had a pleasant experience with us. We will pass on your compliments to Laurell. We hope you are enjoying your new car. Take care - NW Nissan.
Very professional and informative…
Very professional and informative through the whole process 10/10
13. Juli 2024
Antwort von Norton Way Group - NW Nissan
Good morning Martin Draper, thank you for the 5-stars and the extra 10/10 rating! Take care - Norton Way Nissan.
Antwort von Norton Way Group - NW Nissan
Hello Mia Hall, thank you for the 5* rating! We are pleased to know you were happy with the service and Howard We will pass on your compliments to him. All the best - NW Nissan.
Kept me up to date what was happening…
Kept me up to date what was happening about car Friendly staff always at hand when you need them
13. Juli 2024
Antwort von Norton Way Group - NW Nissan
Hi Tracey Slater, thank you for taking the time to write us a great review! We are so pleased to hear that you were kept up to date with the progress on your car and that the staff were friendly. We will pass on your compliments to the team here at NW Nissan! We look forward to welcoming you back again soon. All the best - NW Nissan.
Antwort von Norton Way Group - NW Nissan
Good morning Mr McCabe, thank you for the 5-stars! Take care - Norton Way Nissan.
Excellent salesman
Adam was great with talking us through the whole process. Keep us informed of the car and following up after we collected the car to check if everything was okay.
12. Juli 2024
Antwort von Norton Way Group - NW Nissan
Hi SJ, thank you for taking the time to write us a 5* review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to Adam. We hope you are enjoying your new Juke. We look forward to welcoming you back again soon. All the best - NW Nissan.
Great atmosphere ,nice clean showroom…
Great atmosphere ,nice clean showroom no pressure from sales team found car we wanted all done and dusted very quicky recommend this place to anybody looking to buy a new or used motor .thanks Logan for all your help
5. Juli 2024
Antwort von Norton Way Group - NW Nissan
Good morning Mr Martin Knight, thank you for taking the time to write us a 5* review! We are so pleased to hear you had an great experience with us and will pass on your compliments to Logan. We hope you are enjoying your X-trail. We look forward to welcoming you back again soon. All the best - NW Nissan.
Mark was very friendly n knew his stuff. He took a while with the computer side of things. Remember the days of pen n paper? So much more reliable.
The whole experience from start to finish was professionally but also relaxed. Mark made us feel at ease n even laughed at my jokes. He explained different things ie payment n advised on different solutions
11. Juli 2024
Antwort von Norton Way Group - NW Nissan
Hi Tim, thank you for the 4-stars! Glad you found Mark professional But we would love to know what we could have done for that extra star. Take care - NW Nissan.
Howard Spanjar - Datsun of a gun!
Went in with a Fiat 500 and came out with a Qashqai! Howard Spanjar - really knew his stuff and made it easy to buy the car. Coffee was good too.
30. Juni 2024
Antwort von Norton Way Group - NW Nissan
Hi Marc, thank you for taking the time to write us a great review! We are so pleased to hear you had a great experience with Howard, we will pass on your compliments to him. We hope you are enjoying your Qashqai and we look forward to welcoming you back again soon. All the best - NW Nissan.
Kieran was a great sales person !
Kieran was a great sales person ( not pushy as we walk out if we have pushy salesman!) very down to earth, was very accommodating and turned everything around in a tight time frame ..
30. Juni 2024
Antwort von Norton Way Group - NW Nissan
Hi Jennifer, thank you for taking the time to write us a great review! We are so pleased to hear you had a great experience with Kieran, we will pass on your compliments to him. We hope you are enjoying your new car and we look forward to welcoming you back again soon. All the best - NW Nissan.
Antwort von Norton Way Group - NW Nissan
Good morning Mr Yeend, thank you for the 5-star rating! It is much appreciated. Take care - Norton Way Nissan.
Amazing experience
Fantastic company to deal with. Couldn't recommend enough. First class customer service.
1. Juli 2024
Antwort von Norton Way Group - NW Nissan
Good morning Wayne Mason thank you for the 5-stars and kind words! We are happy you had an amazing experience with us. We will be sure to pass your compliments on to the team. Take care - NW Nissan.
Excellent Service
EDITED: Changed to 5 stars on 17/07/2024. The isobars covers were missing when I gave the original review, so I was not happy. On a follow-up call with Logan, he ordered the covers and got then hand delivered to me by a Nissan worker! That's what I call stellar service. Thanks Logan and Nissan
The person who assisted me - Logan - was honest, answered all of my questions, and did not try to hard sell the product. He understood when I mentioned that I was exploring my options and planned to visit another dealership.
Because of his approach, I decided to buy the car without visiting the other dealership.
30. Juni 2024
Antwort von Norton Way Group - NW Nissan
Hi Kara, thank you for the 4-stars! We are glad you received excellent service from Logan! But we would love to know what we could have done for that extra star. Take care - NW Nissan.
Antwort von Norton Way Group - NW Nissan
Good morning Brenda Margaret Easton, thank you for the 5-stars! Take care - Norton Way Nissan.
Excellent
Excellent, we dealt with a guy called Logan, he was superb from start to finish. A pleasure to deal with.
26. Juni 2024
Antwort von Norton Way Group - NW Nissan
Good morning Tommy Hussey, thank you for the 5-stars! Glad we could help. Take care - Norton Way Nissan.
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.