I was able to visit a store, see and sit in the armchair I’d seen online. Delivery was very quick after I’d ordered. My purchase is exactly what I wanted. Delivery at £70 was a lot I thought but did... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... Mehr ansehen
Unternehmen hat geantwortet
The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... Mehr ansehen
Unternehmen hat geantwortet
We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Möbelzubehör
- Gartenmöbelgeschäft
- Innenarchitekt
- Fachhandel für Küchenbedarf
- Wohnmöbelgeschäft
Über Neptune - Winchester
Vom Unternehmen geschrieben
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktinformationen
Alresford Road, SO21 1HL, Winchester, Hampshire, Vereinigtes Königreich
- 01962 850 556
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Das haben sich andere Leute angesehen
Organised but not delivered yet
Organised but not delivered yet. Excellent service and communication so far.

Antwort von Neptune - Winchester
Great interior design service by Lucy…
Great interior design service by Lucy and Julia at Neptune Winchester. Many thanks for your commitment to a large project. A small number of pieces had to be returned because of minor problems but great quality overall. Be prepared to wait for your sofas and tables. Generally very good company and would recommend.

Antwort von Neptune - Winchester
Unparalleled customer experience
The most wonderful teams at every turn. We’ve now had our kitchen remodelled with Neptune as well as had lots of large furniture deliveries as the quality is next level. Everyone we have encountered (including the delivery people!) have always gone above and beyond to be of excellent service!

Antwort von Neptune - Winchester
Contemporary yet ageless style
Whilst the effects of the pandemic has meant that it's been a long wait for some items to arrive, I've been incredibly impressed with Neptune's design service. A long, thin sitting room has been transformed into a warm, cosy, zoned room that I retreat to and show off with pride! The team 'dressed' the room, giving me ideas about which of our own items I could bring into use.
Added to that. I was able to over-order paint with confidence as the return offer works smoothly and simply. And, unusually for some designer paints, the painters were impressed with the coverage.
I've recommended the design service to my daughter who is embarking on renovating an Edwardian house. I would recommend it to readers of this post too!

Antwort von Neptune - Winchester
We were given very good advice at the…
We were given very good advice at the end of a busy Sunday. Our order came more quickly than expected and was delivered by courteous men. I was given regular up-dates about the delivery time which helped me plan my day. I will return in the future for other things I am sure.

Antwort von Neptune - Winchester
Hidden gem in a beautiful location.
Hidden gem in a beautiful location.
I had never visited a physical Neptune store before. On a camping trip to the site next door I stumbled across this one. The staff are so friendly and helpful, I had my 6 year old daughter with me and she was made very welcome ,unlike some other interiors stores we’ve been to. Great selection of products and even arranged delivery for items that were awaiting stock to my home >100 miles away by courier. Nothing was too much trouble. The quality of the Neptune products speaks for itself but this store is a credit to the brand. I’ll definitely be back but phoning through my orders in the meantime to this team of lovely people. If they had a coffee shop I’d have been there all weekend!

Antwort von Neptune - Winchester
Great service from start to finish
Great service from start to finish. Brought a peg rail for a holiday let in Cornwall. I was asked which delivery date I would like from a number of choices, was updated on a delivery time on the day and it was delivered within the time slot perfectly by a helpful and courteous driver. Perfect!

Antwort von Neptune - Winchester
Great product but poor logistics
Product itself was great but the delivery logistics were a significant issue and caused stress. The delivery driver could not have been more polite and apologetic. Due to certain issues he was working by himself so that meant I had to help carry up a heavy and bulky item (sofa) up two floors of stairs. It was important to us that the product was delivered on the day promised and so there was no choice but to help carry it up. I would expect a company as good (and expensive) as Neptune not to have these sorts of issues and to have planned suitably in advance to stop this from occurring.

Antwort von Neptune - Winchester
I ordered a Coffee Table on line
I ordered a Coffee Table on line, not being able to see it due to lockdown was unsure if it was going to be what I wanted. I should not have worried it was absolutely stunning, so much so I then ordered the matching small corner table.

Antwort von Neptune - Winchester
Excellent product and service
Excellent service throughout the process. Every person we dealt with was very helpful and professional. Our furniture arrived in three separate deliveries and each one was within the timeframe set out at the ordering stage, despite the pandemic and Brexit!
The delivery team was different each time and they all deserve a special mention for their efficiency whilst taking the utmost care and attention to installing the furniture and taking the packaging away.
We are absolutely thrilled with our purchase.

Antwort von Neptune - Winchester

Antwort von Neptune - Winchester

Antwort von Neptune - Winchester
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