Neptune make great quality furniture and they employ top quality people. Once again we were helped by Debbie at their Wimbledon store and, once again, she was incredibly helpful. It’s such a pleasure... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely amazing experience from start to finish. Our requirements were very unique, refurbishing our old Neptune kitchen as well as adding new units too! Went above and beyond expectations designin... Mehr ansehen
Unternehmen hat geantwortet
What an amazing first impression. I visited the Wimbledon showroom and it was such an amazing place for inspiration, Gianni was extremely helpful and was able to relate with me when I spoke about what... Mehr ansehen
Unternehmen hat geantwortet
Very helpful staff in shop who put up with our many visits to help decide on the piece of furniture we chose, Delivery was effecient,the team arrived within the times they said,respected our newly de... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Möbelzubehör
- Gartenmöbelgeschäft
- Innenarchitekt
- Fachhandel für Küchenbedarf
- Wohnmöbelgeschäft
Über Neptune - Wimbledon
Vom Unternehmen geschrieben
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktinformationen
168-178 The Broadway, SW19 1RX, Wimbledon, Surrey, Vereinigtes Königreich
- 020 3362 8240
4,8
Hervorragend
116 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Experience!
A hugely enjoyable experience thanks to the expert care of Gianni whose knowledge, recommendations and taste where spot on. Highly recommend!
3. April 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Thank you ever so much for your positive feedback. We're delighted that you had a good experience with us here (and with the marvellous Gianni) and we look forward to seeing you in store again soon. Simon
A massive thanks to Gianni
A massive thanks to Gianni! He gave great advice and was so reassuring. I was nervous about picking paint colours for my new home and Amazingly Gianni was able to make the whole process enjoyable.
18. März 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Mr. Millard, thank you so much for your positive review. We're delighted that you had such a positive experience here in Wimbledon with the marvellous Gianni. I hope you love your new paint colours, and we look forward to hosting you again instore soon. Best, Simon
Really great talk abou colors
Really great talk abou colors. i enjoyed it very much and also I found it very useful and interesting
14. März 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Gloria, thank you so much for your positive feedback. We're delighted you had an enjoyable and useful time here at our event, and look forward to hosting you again soon. Simon
Gianni a Real Star
What a star you have with Gianni ,despite not spending thousands in your store -Yet - Gianni gives every customer his full attention and enthusiasm.Goes that extra mile & gives his fullest attention to every detail of your purchase. What an Oasis of Peace and quiet time in a frenetic London suberb !
3. März 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear John, thank you very much for your positive feedback. It means a great deal to us, and Gianni. We're delighted you had such a positive experience, and look forward to hosting you again in-store soon. Simon
Fantastic aftercare for a beautiful kitchen.
I bought a kitchen from Neptune Wimbledon a year ago. Designed and fitted to perfection. I am so happy. What is more amazing is the aftercare. Under the guidance of Richard Wilkins, the HQ Customer Service team technician Luke Howard came and fixed, adjusted any details that I had asked for. Not only do you buy a wonderful kitchen from Neptune but the aftercare and professionalism is really incredible. Thank you Richard, Thank you Luke. I would recommend Neptune to everyone who would like to make their house a beautiful home knowing that their service is incredible.
21. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Esther, thank you so much for your positive review and feedback. We're delighted that you feel this way, as it is what we always aim for. We look forward to hosting you in store again soon. Kind regards, Simon
Great shop and great costumer service!
11. Februar 2023
Antwort von Neptune - Wimbledon
Dear Luis,
Thank you ever so much for your positive review. We're delighted that you have had a good experience with us. We look forward to hosting you in our showroom again soon. Simon
Fast and efficient delivery.
22. Februar 2023
Antwort von Neptune - Wimbledon
Dear Peter,
Thank you ever so much for your positive review. We're delighted that you have had a good experience with us. We look forward to hosting you in our showroom again soon. Simon
Excellent veggie food demo in the shop
Beautifully furnished store full of gorgeous furniture. I came for a cookery presentation which was such a good idea and very well presented and enjoyed by all.
Thanks,
Lynn
17. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Lynn, Thank you so much for your positive feedback. We're delighted that you had a great experience here with us and with Becky. We look forward to hosting you again soon. Simon
Incredible staff experience!!
We visited the Wimbledon store today looking for a specific product. Gianni who helped us was incredible!! He was knowledgeable, friendly, answered all our queries and ordered products for delivery. Also neatly packaged goods for us that we purchase in store and gave great advice. It was such great customer service that we felt compelled to leave a review for Gianni! Extremely satisfied customers!
22. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Liezl, Thank you so much for your positive feedback. We're absolutely delighted that you had such a positive experience, and look forward to hosting you again soon.
Best regards, Simon and team
We are very happy with our kitchen
We are very happy with our kitchen. We had a good experience with the Wimbledon branch. There were a few hiccups which took some time to resolve but we got there in the end.
1. Dezember 2022
Antwort von Neptune - Wimbledon
Dear Lucy, thank you ever so much for your feedback. We are delighted that you're happy with your kitchen, and that you had a good experience with us in Wimbledon. We look forward to hosting you again soon.
Warm regards,
Simon and team
Very happy. Came when expected
Came when expected. Great quality. The guys who delivered and talked us through the dining table were brilliant. Great care and attention to detail.
15. Dezember 2022
Antwort von Neptune - Wimbledon
Hi Gemma, we're delighted that you had a positive experience. Thank you so much for taking the time to feed this back. We hope that you love your table, and we look forward to welcoming you back in store. Simon
What an amazing first impression
What an amazing first impression. I visited the Wimbledon showroom and it was such an amazing place for inspiration, Gianni was extremely helpful and was able to relate with me when I spoke about what colours and style I was going for. I would most definitely recommend asking for Gianni!
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Suzanne,
Thank you ever so much for your positive feedback. It means a great deal to us. We're delighted that you had a good time with us and Gianni, and look forward to hosting you again here soon. Simon
Lovely interior design shop.
Lovely interior design shop.
The customer service is amazing, the staff are friendly,polite and make you feel very welcome.
11. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Billy,
Thank you very much indeed for your feedback and review. We're delighted you had a good experience with us, and we look forward to welcoming you back in store soon. Simon
My partner and I had such a lovely time…
My partner and I had such a lovely time in the shop. We were being very indecisive and Gianni was so patient and helpful without being pushy at all. Very refreshing. Thanks!
26. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Emily, thank you so much for your lovely feedback. We're delighted that you have had such positive experiences. We look forward to seeing you again in store. Jen
Sumptuous experience all round
Sumptuous experience all round. The shop is beautiful, and the staff there were all really kind and knowledgeable. I even got a cup of tea!
Happy to recommend.
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Sophie, thank you very much for your review. We're delighted that you had such a positive experience, and look forward to welcoming you back again soon. Simon
I could spend all day here
I could spend all day here! I regularly come for inspiration, and for a chat with the helpful staff.
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Lena, Thank you very much for your positive feedback. We're delighted that you have such positive experiences, and look forward to welcoming you back soon. Simon
So welcoming!
Came by with a few friends, and was made to feel so welcome. Only came in for a candle, but ended up leaving with a lot more! Lovely staff and store. Thanks!
17. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Steph, thank you so much for your lovely feedback. We're delighted that you had a great time here in Wimbledon, and we look forward to seeing you again soon. Simon
Just a lovely experience
Just a lovely experience. Mavis was extremely knowledgeable and helpful. My new favourite shop!
12. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Dear Emilia, thank you so much for your lovely feedback. We're delighted that you had such a positive experience with us and look forward to hosting you again. Simon
Staff there were so helpful and nice
Staff there were so helpful and nice. Being able to sit down with a freshly made coffee they offered really made my day! Will definitely be coming back.
4. November 2022
Bewertung ohne vorherige Einladung
Antwort von Neptune - Wimbledon
Hi Jessica, thank you so much for your kind and positive response. We're delighted that you had a lovely time with us, and look forward to hosting you again. Simon
High quality
As always, great furniture. Neptune quickly resolved one of the issues we had and proving to be very flexible with deliveries.
15. September 2022
Antwort von Neptune - Wimbledon
Dear Chris, thank you very much for your positive feedback. We aim to always provide the best we can. We hope that you're thoroughly enjoying your furniture, and look forward to seeing you again.
Simon
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.