I ordered one refrigerator pull on April 10, paid $29 to expedite with Fedex. It is Aug 16, still no pull and no communication from My Knobs. "Processing" is on website, but promised yesterday, no s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After being approved for a return (weird process, but ok) and incurring $100 to ship the item back, 3 months later and I still haven’t received a refund. On another refund, the “restocking fee”... Mehr ansehen
Sent my order to the wrong location, did nothing to correct the problem. They first switched carrier from UPS to FedX which is a terrible action itself, FedX in NJ is awful!! UPS Always does a good jo... Mehr ansehen
Received order timely and in good condition. Haven’t installed yet, but don’t anticipate any issues
Unternehmensdetails
Kontaktinformationen
485 S Broadway, unit 29, 11801, Hicksville, Vereinigte Staaten
- 718-721-8955
- info@myknobs.com
- www.myknobs.com
Hat 28 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Upstairs Cabinet Remodel
When doing an upstairs remodel, I decided to match the cabinet hardware to the 1st floor cabinets. Thanks to MyKnobs, the cabinet hardware company was listed, and so MyKnobs made the purchase smooth and easy.
Sea life knobs enhance our beach condo
Love my beach condo laundry room cabinet knobs as Maryland blue crab but in pewter. I get positive feedback constantly. I’ve used starfish & sea shells & seahorses in bath room on vanity drawer pulls. Thank you for your quality products
I did a return to MyKnobs and they do…
I did a return to MyKnobs and they do not give you back your money. They tell you for weeks the email is coming but you never get. So your credit card company ends up getting your $$ back. Be careful of this company. Run to another one.
Use caution when purchasing from MyKnobs!!!
I purchased a Baldwin product from MyKnobs 6 weeks ago – when I finally received my purchase, the finish on the keyless entry device didn’t match my current entry set, so I tried to return it. I tried calling them almost every day for a week with out success. I finally started emailing them, numerous times, asking for their details so I could return my Baldwin Keyless entry device. I’ve received no response.
It been a very frustrating experience and I’m out $350!
Product was exactly what was ordered
Product was exactly what was ordered - by the same manufacturer. Shipment was incredibly fast and timely, and the pricing was very competitive. Will be using this site more often. Thanks for being a great supplier!
Excellent service and responses to my…
Excellent service and responses to my questions and concerns.
Very happy with the order
Very happy with the order, hardware looks great!
I'd still like to hear from someone.
I'd still like to hear from someone on becoming a wholesale retailer. I filled out all of the paperwork about a month and a half ago.
Can I give zero stars
Can I give zero stars? My order never arrived. Probably the fault of UPS, however multiple emails to MyKnobs went unanswered. I would have just repurchase the item I need if I got a simple, “We are sorry, but this was the fault of UPS.” The lack of response is unprofessional. Don’t bother with this company. Find what you need elsewhere.
Refund is not forthcoming after 3 weeks...
UPDATE: I did receive the refund four weeks after they arrived back at the warehouse! Whew!
The color of the knobs I ordered did not work with my kitchen, so I returned them with a tracking number as they instructed. They said the refund would be available in 1 to 2 weeks. It has been 3 weeks and they just send the same message saying it will be refunded in 1 to 2 weeks. I am becoming concerned that there will be no refund...
This was a HORRIBLE experience working…
This was a HORRIBLE experience working with this company. They said 1 - 2 days shipping, then after 2 weeks, I finally called to get an update. They told me the manufacturer had backordered the product but when I called the manufacturer, they said they had "plenty in stock of each size". I called MyKnobs back and spoke to Michelle who was not willing to get on a call with the manufacturer to resolve the discrepancy and basically just said, "I can just cancel your order". What horrible customer service, delayed my timeline and was rude to their customer. I would definitely not use this site.
Excellent quality items: timely shipping
Items shipped in a timely manner and look great! Thank you!
Almost a perfect match to existing…
Almost a perfect match to existing handles!
MyKnobs gets absolutely top rating
MyKnobs is a unique company that customizes a wide variety of door knob products. They configure each custom order and then package the order with exceptional care. Then the product is shipped and they keep the customers appraised of the status throughout the whole process. Finally MyKnobs follows up with each order to ensure customer satisfaction. No kidding the absolute most efficient and customer oriented company I’ve had the pleasure to work with. Top that with the discounted price and MyKnobs gets the absolute highest rating.
Order delays
The communication I received regarding my order is not clear and I cannot tell when it’s going to be delivered.
I love my covers
I love my covers, just waiting on one that was back ordered... I did unfortunately crack one while tightening up the screw. It isn't horrible? And I may buy a replacement because there's some other outlet covers I want to replace as well.. im very happy with my purchase overall..
Received Wrong Product, Unreliable CS
i received the wrong product by overnight shipping the middle of last week. i immediately called it in, sent them pictures, told them it was urgent, i had a project that was stuck. The customer service rep accepted the mistake and told me they'd get back the next morning. Nada. No call back, no email. It seems they are just a front - they use third-party suppliers who drop ship. I'm now stuck in some kind of third-party loop.
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