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Mr Tyre Ltd - Rugby Bewertungen 

821
TrustScore 5 von 5

4,8

41 Abbey St, CV21 3LH Rugby, England, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience of Mr Tyre Rugby branch has been excellent. A new set of tyres fitted and steering tracked Small issue with steering wheel misaligned was soon resolved. Went over and above to replac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought well known brand of new battery for Fiesta with 3 year guarantee in September 2024, Mr Tyre being only place in Rugby that had one in stock. Battery went dead in cold weather in January 2026, a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I really appreciate the service and quality of work. I felt that the price was reasonable and the old tyre was disposed of. As a woman I sometimes feel intimidated going into garages and I was met wit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been a customer for many years, you can always guarantee a good service and a often the best prices


Unternehmensdetails

  1. Reifenhandel
  2. Kfz-Prüfstelle
  3. Kfz-Reparatur und -Wartung
  4. Fahrzeugservice
  5. Ölwechseldienst
  6. Spureinstellungs-Service

Vom Unternehmen geschrieben

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Vom Unternehmen geschrieben

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Kontaktinformationen

  • 41 Abbey St, CV21 3LH, Rugby, England, Vereinigtes Königreich

  • 441788562050

4,8

Hervorragend

TrustScore 5 von 5

821 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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4,8

Alle Bewertungen

(821)

10.092 Bewertungen in den letzten 12 Monaten

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Bewertet mit 2 von 5 Sternen

Wheel change

They could not remove the lock nuts so I had to go back the second time, when they did remove it without any special tool but a guy who was more experienced. They also charged £25 extra for that without disclosing it beforehand. They have also lost the cap from the tyre so I had to buy new ones.

30. Mai 2025
Mr Tyre Ltd - Rugby-Logo

Antwort von Mr Tyre Ltd - Rugby

Dear Szilvia,

Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience didn’t fully meet your expectations, and we appreciate the opportunity to respond.

We’d like to clarify that when your vehicle was initially presented to us, it was missing the locking wheel nut key. Without this essential tool, we were unable to safely remove the lock nuts using the standard method. As a result, our technician had to carefully remove the lock nuts using a more involved process, which unfortunately required additional time and specialist effort. This is what led to the additional £25 charge, which we understand should have been communicated more clearly beforehand — we apologise for any confusion this may have caused.

We value your feedback and will ensure our communication and procedures are improved moving forward. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,

The Mr Tyre Team

Bewertet mit 3 von 5 Sternen

Staff could be friendlier and more welcoming

The service was efficient, but the customer experience left much to be desired. When I arrived, there was no acknowledgment or greeting from the staff. I was simply instructed to drop my car in the bay, which was fine. Later, when I called to the counter to make payment, the interaction felt cold—no smiles or conversation. Staff behind the counter seemed disengaged, mostly occupied with their phones. Overall, the atmosphere was unwelcoming and made for an uncomfortable experience.

27. Mai 2025
Bewertet mit 5 von 5 Sternen

Efficient

Efficient, quality service. Turned up with screw in tyre. Investigated, fixed and on my way again in less than 30mins.

23. Mai 2025
Bewertet mit 3 von 5 Sternen

Ignorant miserable staff

Great at there job,but awful customer service!!. Staff are not very welcoming no one said hello or bye,specially when I made the effort. In all just a bunch of ignorant miserable people,that's why I only go there if I can't get into another tyre place.

16. Mai 2025
Bewertet mit 5 von 5 Sternen

Learning while servicing your vehicle

Reception is excellent, the manner I was received started the lovely experience. My concerns were attended to with a fair price given that I had checked prices with other garages. Also, after the work, I was given a lecture about things I didn't know about my car. Tony who worked on my car then said to me "you learn everyday". I was extremely satisfied with the work done.

6. Mai 2025
Bewertet mit 2 von 5 Sternen

Not the best.

Fast service only went in to see if my tyres were road legal, they were but were very close to legal limit so decided to change them.
So can’t say anything about the pricing comparison with other tyre companies in my area.
Why have I given them 2 stars!? The reason was while I was sat waiting for my tyres to be fitted a guy came in and said that they had forgotten to do something when working on his car, and that he had gotten to London (about 100 miles) and something had gone wrong, so he had to take it to a local garage and they told him that something had not been correctly fitted and was dangerous.
My experience was they scratched and chipped one of my gloss black wheels, I didn’t notice till I had gotten home, I will not be going back to this garage again I used to take my previous car here all the time but it had steel wheels so if scratched I wouldn’t have seen that much.

9. April 2025
Bewertung ohne vorherige Einladung
Mr Tyre Ltd - Rugby-Logo

Antwort von Mr Tyre Ltd - Rugby

Thank you for taking the time to leave a review. We're sorry to hear that your recent experience with us didn’t meet your expectations.

While we’re glad you found our service fast and efficient, we’re disappointed to learn that your rating was largely influenced by a situation you overheard, rather than your own service. We take all feedback seriously, but without more context, it’s difficult to comment on a separate issue involving another customer.

Regarding the scratch on your wheel, we sincerely apologise if this occurred during your visit. We would’ve appreciated the opportunity to look at the damage and address it right away had we been made aware at the time. We take great care with all vehicles, but if something was missed, we’d certainly aim to make it right.

We value your past loyalty and hope you’ll consider getting in touch directly so we can discuss this further. Please feel free to call or visit us—we’d really appreciate the chance to restore your confidence in our service.

Kind Regards
The Mr Tyre Team

Bewertet mit 5 von 5 Sternen

The gentleman at the Rugby branch was…

The gentleman at the Rugby branch was extremely helpful and knowledgeable. Although Mr Tyre were not able to carry out the diagnosed repair, he offered valuable advice on how much I should realistically be paying with a specialist garage.
All of this for no charge.
First class!

27. März 2025

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