Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
polski angielski Po otrzymaniu przesyłki odczekałem kilka dni .Musiałem znaleźć czas aby to zamontować .Niestety po odkęceniu mojej tablicy okazało się że rozstaw otworów nie pasuje do mojego au... Mehr ansehen
Unternehmen hat geantwortet
Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... Mehr ansehen
Unternehmen hat geantwortet
Very happy with my products also customer service at the best level. Had an issue with my order (my mistake) and the sales team agent sort my issue straight away! Placed my order in the late afternoon... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Kontaktinformationen
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, Vereinigtes Königreich
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4,1
Gut
172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von Mogo
Thanks for the feedback.
Great to hear everything fitted perfectly and met expectations.
Antwort von Mogo
Hi Mohammed,
Thank you very much for the five star review on the items you received from us! We're veery pleased to hear that you were happy with the product and services you received from us!
Best regards,
The MOGO Team
Antwort von Mogo
Thank you very much for taking the time to leave us this 5 star review on the products you received from us!
We're really pleased to hear that you were happy with the service amd items!
Best regards,
The MOGO Team
Paid for express delivery
Paid for express delivery, arrived very late after me chasing it up .wouldn't pay for express delivery because you don't get it anyway ,they have the same excuse blaming on fedex trying to deliver it so many times .not professional at all. Terrible
8. Oktober 2025
Antwort von Mogo
Hi Andrei
We’re sorry to hear you were disappointed with your delivery experience and appreciate you taking the time to share your feedback.
After reviewing your order, we can confirm it was placed on 8 October and was dispatched the same day via our express FedEx service. An attempted delivery was made on 10 October, however no one was available to receive the parcel. FedEx reattempted delivery on Monday and it was successfully delivered.
We always work hard to process and dispatch orders as quickly as possible, but once a parcel has been collected by the courier, delivery scheduling is managed by them. Unfortunately, delays caused by missed delivery attempts are outside of our control.
We feel it is unfair to receive a one-star review for a situation that was not caused by our actions, as we fulfilled our part of the order promptly, in good faith, and have no influence over FedEx.
Despite this, we do apologise for any inconvenience this may have caused you and if you do require further assistance, please don't hesitate to contact our customer service team.
Best regards,
The MOGO Team
Antwort von Mogo
Hi Donald
Thank you so much for taking the time to leave us this five star review on the product you ordered and the speed of delivery!
It's great to hear that you were pleased with your order - we appreciate the feedback!
Best regards,
The MOGO Team
Antwort von Mogo
Hi James,
Thank you for your feedback! It's great to hear that you were pleased with the items you received from us and the speed at which you received it!
Best regards,
The MOGO Team
They didn’t send my order and they…
They didn’t send my order and they refund me just order price not delivery price that’s absolutely ridiculous
12. September 2025
Antwort von Mogo
Hi Mustafa,
We’re really sorry to hear about your experience and completely understand how frustrating this must have been.
After checking the tracking details, we can see that FedEx attempted delivery five times at different times of the day, but unfortunately, the parcel couldn’t be delivered and no redelivery was arranged. Our customer service team also emailed you on 22 September to offer assistance, but we didn’t receive a response.
We do apologise for any inconvenience this has caused and would really like to put things right. Please get in touch with our customer service team so we can review your case and discuss the delivery charge further.
Best regards,
The MOGO Team
Was not informed when delivery would be…
Was not informed when delivery would be had to drive 20 miles to collect parcel.
Shocking!!!
6. August 2025
Antwort von Mogo
Hi Mr Adani
Thank you for your feedback. We acknowledge that on this occasion a delivery notification was not sent, and we apologise for the inconvenience this caused. We are currently implementing a new delivery notification system to ensure customers receive clearer updates going forward.
While we are always looking to improve, we do feel that a 1-star review is not a fair reflection of the overall service or quality we provide. Nonetheless, your comments have been noted and will help us continue improving our processes.
Best regards,
The MOGO Team
Antwort von Mogo
Thank you very much for taking the time to leave us this 5 star review, we really appreciate it!
We're very happy to hear that you were pleased with the service we provided.
Best regards,
MOGO Team
Excellent service items arrived on day…
Excellent service items arrived on day and time
Easy product to fit
Job well done
11. Juli 2025
Antwort von Mogo
Hi Les,
Thank you very much for leaving us this 5 star review of the bracket you received from us.
We're very pleased to hear that you were pleased with the service you received and the ease of use of the product!
Best regards,
Team MOGO
Antwort von Mogo
Hi Avtar,
Thank you very much for taking the time to leave us this review!
We're very pleased to hear that you were happy with the product you received and that we met your expectations with quality and speed!
Best regards,
Team MOGO
Antwort von Mogo
Hi Steven,
Thank you for taking the time to leave us this review of your MOGO order. We're glad to hear that the product met your expectations and was easy to install on your vehicle!
Best regards,
Team MOGO
Worst customer service I requested…
Worst customer service I requested refund and to return the item but they’re ignoring my email
7. Juli 2025
Antwort von Mogo
Hi Abdul,
We’re disappointed to see such an unjust and dramatic 1-star review, especially considering the situation. Your email was sent over the weekend, and as clearly stated on our website and contact pages, we are not open on Saturdays or Sundays!
We take customer service seriously and would never ignore a genuine query. Had you waited until our next working day (Monday), you would have received a timely response as always.
We are more than happy to either exchange or refund the item – no issue at all – and had you given us the opportunity to respond during business hours, this could have been resolved without frustration on either side.
We ask that you reconsider this review, as it does not fairly reflect our service or willingness to help.
Antwort von Mogo
Hi Ahmad,
We’re genuinely disappointed to receive this review, and are unsure why you felt the need to give us 1 star, as we take customer service very seriously and believe that our team did everything possible to assist you at the time.
When you reported a missing delivery, we promptly investigated and were able to provide tracking and a proof of delivery photo. Our team advised you to check with neighbours in case Royal Mail had left it nearby as that is common when customers are not in to receive their orders.
We also clearly stated that if the parcel couldn’t be located, to not hesitate to contact us again so we could help resolve the issue. As we never heard back, we reasonably assumed the parcel had been found.
If this isn’t the case, we’re still happy to assist—please get in touch so we can look into it further.
Best regards,
Team MOGO
Item arrived quickly but not as sticky…
Item arrived quickly but not as sticky as advertised
1. Juli 2025
Antwort von Mogo
Hi Nathan,
Thanks for your feedback, and we’re really sorry to hear the product didn’t meet expectations. While we’re glad it arrived quickly, we understand the importance of it performing as advertised.
The adhesive is designed for clean, smooth glass surfaces — but if it’s not sticking as it should, we’d be happy to help troubleshoot or offer a refund or replacement.
Please get in touch with our support team and we’ll get this resolved for you.
Best regards,
Team MOGO
Antwort von Mogo
Hi John,
Thank you for taking the time to leave us this great 5 star review on the products and services you received from our team!
Many thanks
MOGO UK Team
£20 for plastic holder rubbish
£20 for plastic holder rubbish, £5.80 for a plastic window mount which don't stick
5. Juni 2025
Antwort von Mogo
Hi Matthew,
We’re really sorry to hear you’re disappointed with your purchase. We always aim to provide quality products at fair value, so it’s frustrating to hear the window mount didn’t stick as expected.
Adhesion issues can sometimes be caused by surface conditions, but regardless, we want to make it right.
Please reach out to our customer service team — we’d be happy to arrange a return or refund.
Thanks for your feedback,
Team MOGO
Antwort von Mogo
Hi William,
Thank you very much for taking the tie to leave us this review. We're very pleased to hear that you were happy with the service you received from our team.
Many thanks
MOGO UK Team
Antwort von Mogo
Hi Darren,
Thank you for taking the time to leave us this review on your MOGO order! We are very pleased to hear that you were happy with the speed of delivery and the quality of the product you received.
Please don't hesitate to reach out if we can assist you with anything.
Many thanks
MOGO UK Team
Very happy with my product and also…
Very happy with my product and also very fast delivery
9. Mai 2025
Antwort von Mogo
Thank you very much for your kind words on the product you received from us! It's great to know that it arrived with you in good time and that you were happy with the items received!
Please don't hesitate to reach out if we can assist you further.
Many thanks
MOGO UK Team
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