Millets - Hastings Bewertungen 

1.043
TrustScore 5 von 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ethan was very patient and informative about the walking shoes. I purchased a pair of Merrell shoes and Ethan was knowledgeable about the different brands and how they differ and what would be best fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Phil absolutely smashed it finding me a pair of shoes that fit. Took loads of Car measuring my feet. Understood the differences between the two measurements on each foot and explain it carefully. I no... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Hastings

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 12/13 York Building, TN34 1NN, Hastings, Vereinigtes Königreich

  • 01424 233589

5,0

Hervorragend

TrustScore 5 von 5

1043 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5,0

Alle Bewertungen

(1.043)

5.559 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Harry was extremely helpful.

Harry was extremely helpful and gave good advice to help me choose the best value walking boots for my needs. I’m very pleased with the service, the quality of the boots and the price. Thank you.

1. Februar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff! Harry in particular. Could not ask for more. Would happily visit again

8. Februar 2026
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Antwort von Millets - Hastings

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Huge shout-out to Phil and Lucy at…

Huge shout-out to Phil and Lucy at Millets, Hastings! Genuinely outstanding service. I called Millets in the morning expecting a continued headache trying to source the correct replacement tent pole, instead was super chuffed after chatting with Phil, he explained everything and checked the stock, to my suprise they had what sounded like the pole replacement i need.
I popped down to Millets and was greeted by smiles. Phil and Lucy really took the time to listen, ask the right questions, and make sure I left with exactly the right pole. On top of that, Lucy recommended a fantastic camping location. It's rare to receive customer service that is above and beyond. This was truly that!
Friendly, knowledgeable, and clearly passionate about helping customers. This is how retail should be. My tent is now fixed and we are looking forward to our next family camp trip. I highly recommend Millets Hastings and will certainly shop there all the time now. Thanks again Phil and Lucy 🌲⛺️

7. Februar 2026
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Antwort von Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

My first visit was to buy trekking…

My first visit was to buy trekking shoes.
I was treated extraordinarily well by Harry. I bought a pair of boots with the proviso that I could return them . I am sorry to say I did just that. After testing the boots out on my walking machine. The lovely fitting boots rubbed on my ankle bone.
Nervously I returned them and Phil made me feel very comfortable about my this. Expressing how important it is for me to have the right footwear and how this is how Millets operate. Again I was given superb help and advice and a new boot was purchased.
I am waiting for my ankle to fully repair before I give these boots a try out. Fingers crossed they will be perfect .
Thank you Millets.l will definitely be back to make further purchases before my trek in April

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

I had been wearing a badly fitting pair of trainers that rubbed my foot. I went to buy a new comfortable pair. I was served by Phil who really couldn't have been more helpful. He measured my feet and went to a great deal of trouble to find the best fit for me. He told me to wear my new trainers indoors for a couple of hours to be sure they fitted. If I was unhappy with them to return them. Excellent customer service. Thank you Phil.

6. Februar 2026
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Antwort von Millets - Hastings

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I went to the Hastings branch today 6…

I went to the Hastings branch today 6 Feb and I would like to say how wonderful it is to be served by 2 lovely members of staff, Phil is extremely knowledgeable and helpful it was a delightful experience that you don’t usually get . So thank very much

6. Februar 2026
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Antwort von Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Good retailer

Excellent service from the shop manager in the selection of walking boots for a senior-feet measured and four different types of boots considered all of which expertly presented by the shop manager. Highly recommended.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great staff at Hastings branch

Great staff at Hastings branch. I bought what I could there and they assisted me in ordering other items.

19. Januar 2026
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I had a major problem with my walking…

I had a major problem with my walking boots half way through a Trip. Phil, the manager I think, gave me many options. Carefully measured my feet- and got me walking again. Excellent knowledge and customer service

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Catherine was very patient and helpful…

Catherine was very patient and helpful and enabled me to make the right decision.

29. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing rucksack fitting service!

I went in store to find a rucksack for my upcoming 3 week trip to Malaysia. I was confused about what size to get and was assisted by Phil to help me make my decision. He spoke through the pros and cons of different sized bags and then did a bag fitting with me to find the correct size and fit for my body. Phil made me feel very confident in my choice and I feel like I have left the store with the perfect rucksack for my trip. The service Phil provided was amazing and I dont think it could be anywhere else! Thank you for all your help

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Exceptional Service

Phil was extremely helpful. Friendly and professional. I am now going to return and buy myself some new walking shoes after discussing the merits of ones in stock!

26. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Phil at Millets in Hastings was so…

Phil at Millets in Hastings was so polite, respectful, helpful and honest when j was looking to buy vegan kicking boots. Also gave me some handy tips about tying shoe laces in a less constricted way! Lovely man!

24. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Henry was very knowledgeable and helpful

25. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Good friendly advice

Harry gave me great advice about which walking boots to get. He obviously knew what he was talking about. Wore them on a day out and really pleased with them.

23. Januar 2026
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Millets - Hastings-Logo

Antwort von Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great boots

Great boots, good price. Lucy very helpful.

21. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Phil was really helpful and…

Phil was really helpful and knowledgable about shoes, boot and leathercare.

23. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Bought new walking boots

Bought new walking boots. Had feet measured and discovered that I needed a size longer but narrower than I expected.

23. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Polite and knowledgeable

I went into Hastings Millets and the staff were knowledgeable, polite and informative. I have now made my decision and I am returning to the store today to make my purchase. It's great to still have a few real shops on the high street, you cannot beat the real thing in my opinion.bi do shop on line but I have had to return items a good few times because of tricky quality, sizing and not turning up or damaged in the post.

16. Januar 2026
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Antwort von Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Ethan and Richard were exceptionally…

Ethan and Richard were exceptionally friendly and helpful, and knew their products well. Thank you!

21. Januar 2026
Bewertung ohne vorherige Einladung
Millets - Hastings-Logo

Antwort von Millets - Hastings

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

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