If I could give no stars I would
If I could give no stars I would.
The Mayfair chippy in Knightsbridge what an awful experience myself and my husband had.
We’ve had recently visited the Mayfair branch outstanding service fantastic food. My husband visited the knightsbridge branch a few weeks ago with a friend and thoroughly enjoyed his visit . Now we come to yesterday‘s experience on arriving just after 5 o’clock we were greeted by who I assume is the manager we asked if we could have a table to be told quite rudely that we could have seats outside or a tiny little table in the front of the restaurant my husband request was there any tables available at the back of the restaurant for the manager to say no Fully booked? I was confused as 2 booths were empty-also a table next to us . I requested to have the table he said it was dirty Needed to be cleaned I said I would wait for it to be cleaned for him to sigh at me he grabbed a cloth from behind the counter wipe the table down put some clean cutlery and walked away didn’t talk to me at all to take a seat , my husband had needed to use the restroom when he returned he said there are tables available in the restaurant, we waited for our order to be taken by a lovely young man , then a couple came in asked for a table they did not have a booking I could hear the manager asking this then took them straight out to the restaurant to be seated not even 10 minutes have passed , so now you have availability? When the manager returned I asked why he had refused myself & husband a table for him to say it’s seated next to a large family with children I didn’t think you would want it ?the first issue you never gave me that choice the 2nd issue you never asked the couple if they wanted to be seated next to a large family , very strange. I also query the booth that was empty that we were not allowed to sit in , yet a member of staff appeared with his lunch and sat in the booth that paying customers are not allowed to use to eat his lunch. For the manager to tell me staff have the right to sit where they choose. Yes I agree then maybe use the seat at the bar suited for single use To this point we decided to leave then all of a sudden he has available seats for us . I can’t express how rude this man was. Myself and my husband are a mixed race couple the other couple were white I really do hope you are not employing people who are racially profiling couples. I would like a member of the team to contact me.
