They kept in contact and had great patience with me while I worked through my problem with a new credit card. I never felt like I was a burden. All MASA representatives displayed an eagerness to he... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Being honest with the customers. I'm satisfied being a member with piece of mind knowing if I need an ambulance or air lift I'm covered being my age and my kids are covered cause they are members too.... Mehr ansehen
Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Mehr ansehen
Unternehmen hat geantwortet
Affordability at monthly rate, I know the cost of 85 mile helicopter trips. The wrong insurance could financially ruin your lifestyle. You never know when you will need emergency flight. Pleasant peop... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
Kontaktinformationen
1301 International Pkwy, Suite 300 , 33323, Sunrise, Vereinigte Staaten
- 800-643-9023
- information@masaglobal.com
- www.masaglobal.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Do It The Masa Way
Customer Service Team was great,knowledgeable and my matter was resolved quickly .
After a near death experience. 2 years…
After a near death experience 2 years ago, it just makes sense for me and my wife.Actually the day after we joined my wife Tammy had a ministroke but I drove her to Advent hospital ER myself. Life is not certain or predictable.
Great company with great values
Great company with great values
The seminar explained everything very…
The seminar explained everything very well. This is the date we went to the seminar and joined your services.
One of the best things that MASA has…
One of the best things that MASA has done, besides living up to their outstanding reputation for providing top notch service, is hiring Mike as the Field Representative in Pueblo, Colorado. He professional manner and his dedication to MASA are without question an asset and he should be acknowledged. Terrance and Diana Bates. Canon City, Colorado
The presentation was very good
The presentation was very good. All questions were answered in the presentation. Easy to understand.
Because I live in the country and about…
Because I live in the country and about one hour from any hospital so I’m excited to be with you’ll
The information was very interesting
The information was very interesting. Aspects many of us do not consider nor is the general public well informed of. An invaluable resource for a time of crisis!
PEACE OF MIND.
I feel so good and enjoy the peace of mind that comes with the masa program, Thank You, because I like to travel.
I love my booties I got or ankle boots…
I love my booties I got or ankle boots how ever you want to discribe them but I’ve not had one discomfort with them from day one. I work at a retail store and do a lot of walking. I wore them that first time and every time since. They are so comfortable they haven’t hurt my feet at all thank you for making such a comfortable shoe
Unprofessional
Went to a presentation on Dec 1st as I received an invite, that I did not solicit, in the mail. I always keep an open mind so wanted to see what the product was all about. As a medical biller I found some of the information was not all factual. I indicated so Mr. Sarabia that I would take more time to research and as we were leaving he shook my hand and said I was not to come back for any other meetings. Found that very rude and unprofessional.

Antwort von MASA Global
Masa insulted me and my husband during their free presentation
I attended a "free presentation " for Masa Access emergency services with Sasha and Darren. First off the food was amazing 5 stars to El Rodeo . This was my 1st ever presentation, as a disabled autistic person these services are critical. Sadly the notes and questions I asked intimidated Darren and created a hostile environment because he wasn't prepared for ACTUAL questions that were qualifying questions taken not only from the presentation but questions reflecting other people's experiences via reviews ,that Sasha tried to deflect by saying Masa has an A+ review on BBB. Well when you read reddit, or read the 1 and 2 star reviews they paint a VERY different experience. I also asked about how they compare to the much MUCH more affordable plans by Airmed Care at $159 per year, Enlo Flight care $40, $50 for a family, Lifeflight is $85 per year and many others. Darren had no answer other than this is just another plan, and we offer other countries, well so do some of these others! They tried doing the scary tactics to us old people, with the "unexpected medical bills" but in Jan 2022 the "No surprise act" was passed to cover us in case of emergency situations.
Sasha did the unthinkable as well. She made atrocious comments about " Schizophrenic people " not checking before making such gross comments, if anyone in the vicinity may have experience..instead 2 parents got to sit through her awful words 8 years after we lost our schizo-affective son to medical malpractice.
Read the 1 and 2 star reviews ,they will tell you everything you need to know about this company. Still not convinced? Go to Glassdoor and Indeed and read what the employees say about working for this company. Even the employees clocked the "scammed nature" of the company.
If the notes of an autistic disabled person intimidated the presenters when they were the ones that handed me the pen and the paper that said "notes" clearly they dont want the business of anyone who's educated, they prey on the weak and feeble. Protect your seniors 💙

Antwort von MASA Global
High-pressure presentation. Watch out!
High-pressure presentation at lunch was a bit much. Weasel wording in presentation made me want to review data. Web search highlighted the mistruths in the presentation and I didn't buy their insurance policy. It is an insurance policy they sell. Even if they deny it in their presentation. Don't be pressured. Most of the "good" reviews are from people who have NOT used the service. They like the aspect of it reducing worry about ambulance transportation. Who wouldn't? Focus on the people who had problems with the company after signing the contract.

Antwort von MASA Global
Stacey Zeitlin is THE BEST.
The sad truth about Insurance in 2025.
The hostess was kind, and Lunch was great in lake Geneva, Wisconsin. The MASA representative answered any questions we enquired about.
The recent murder of the CEO @ United Healthcare has senior citizens seeking extra help with paying ambulances costs, and the cheating & lying Medicare advantage policies not paying the total bill. MASA picks up the bill showing special care.
open about how this could effect my…
open about how this could effect my families quality of life.
MASA PROGRAM
The program presenter was very knowledgeable. We have all our doctors approximately 100 miles from our residence. We travel through numerous ambulance districts, therefore not knowing when or where an emergency might occur, I feel like this program fits our needs. All our questions and doubts were promptly addressed
Ronald was great!! We're trying to figure a way to sneak into the conference in Vian!!😃 simply bc of ronald!!
Good experience great food as usual!
Wont pay for claim
Wont pay for claim. Won't listen to my grievances on the phone without arguement. Double talk ....very unhappy and cancelled membership.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







