Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Pretty jewellery shame about the staff. If I had encountered rude staff just the once I’d put it down to bad experience but to have a bad experience each visit its not acceptable. With so much competi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Brought a 18ct Diamond Lightning Bolt Single Threaded Stud Earring for my wife in October 2021. Whilst on holiday in April 2022 the lightning bolt broke off and was lost. Contacted Maria Tash who say... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My 15 yr old daughter had her earlobes pierced for the first time and had the trinity ball earrings fitted with threaded posts. I had a helix piercing and the diamond eternity hoop. I had pre booked.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Shocking ! Awful please avoid at all costs My daughter booked a very expensive appointment that requires a deposit . Within 2 weeks her diamond earring fell out and we had to queue for over an hour f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

MARIA TASH has revolutionized the fine jewelry and luxury piercing industries. The brand is known for self-expression; the Curated Ear® is a technique Maria herself developed where clients combine studs and rings in unique stylings that reflect their personal aesthetics. The original East Village shop gained a devoted following in the early ‘90s, and MARIA TASH continues to expand globally across the US, Europe, Australia, and the Middle East.


Kontaktinformationen


2,5

Mangelhaft

TrustScore 2.5 von 5

113 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor quality stud fixing design and manufacture - stay away

I wished I had read this review before being sucked in by the glossy marketing. The fixing for the Tash Rook Emerald and Diamond Flower Threaded Stud Earring is inferior. The piece fell out whilst sleeping and could not be found - I was left with just a post. This earring had only been taken out / put back by qualified MT piercers prior to this occurrence. I went to MT because of the advertised “secure fixing” etc.

I’ve given MT an opportunity to rectify this poor design and poorly manufactured earring (as opposed to posting on open platforms how dire this $600 piece is). They declined and came back with the bog standard “go to your insurance”. So, I would like other potential customers to be fully informed before making their purchase.

Do not purchase the expensive studs. They are insecure and you will be utterly disappointed when spending hundreds / thousands of dollars when it simply falls out.

The customer service experience is also sadly lacking.

22. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m genuinely shocked at some of these…

I’m genuinely shocked at some of these reviews! I’ve had 8 piercings at MT Liberty and purchased, in total, 14 pieces of their jewellery, the rest of which I chose to pay to have inserted into previous piercings. It’s usually busy in there, but that’s to be expected when visiting a store that has a worldwide reputation in a city that is more of then than not, busy! The customer service I’ve received has always been excellent and it’s a nice touch when stylists recognise you and ask for updates on your curated ear when you visit. I receive the same support when buying one of their basic gold pieces, one of the more premium stoned pieces or even just having a piece of jewellery relocated - I’ve never been made to feel uncomfortable and have always left the store feeling happy (hence why I keep going back)! The piercers are all brilliant and although it can be disappointing when they advise against a piercing you’ve got in mind, the fact that they will always do an anatomy check (even if you don’t end up getting pierced), means you end up with the best experience and outcome. I’d rather be advised not to go through with a piercing if it’s going to be difficult to heal which has meant that I’ve ended up with piercings I wouldn’t have previously considered, but now love! The jewellery that I’ve chosen has all been excellent quality and the aftercare is always 5*, I’ve only ever had one stud come out, and that was from a piercing I’ve had trouble healing (awkward forward helix) and so when I went back into the store for my next piercing, they helped with checking the sizing and made sure it was secure. I will continue to visit Maria Tash until I’ve completed my ears and can’t fault any of the service I’ve been given. See you all soon!

10. Februar 2023
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Charlotte,

We appreciate you for taking the time to share your kind feedback with us.

We are looking forward to having you in store again!

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

The worst piercing experience

Went to get my ear pierced & the experience was mediocre. No help or advice in choosing the most suitable piece, most of the piercing jewellery was out of stock which was not indicated on the website. Piercer was sarcastic & quite rude when I asked how painful it might be. The jewellery is overpriced & basic, you can easily find similar or better stuff elsewhere at more reasonable prices. I have since visited another well known shop for more piercings & am much happier with the process & the jewellery. I will never use Maria Tash again & only wish I had checked these reviews before going there. Do your research guys, check reviews!

9. Januar 2023
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Hi Ndidi,

Thank you for taking the time to share your feedback with us.

It is a very busy period for all our retail locations and we have fewer options than usual at this very moment. Our new shipment should hit the stores in about two weeks time, if you are looking for something in particular please contact us at cs@mariatash.com and our team will be more than happy to support you further.

Our website's stock availability is different than the one in our retail locations, we don't have live stock availability for retail highlighted on our website I'm afraid.

Please let us know if there is anything we can do for you in the meantime.

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

I had a bad experience dealing with the customer service

I had a bad experience dealing with Maria Tash. Lost a very expensive nose piercing once after a few months of buying it, and luckily saw it on time. Went to their shop and they fixed it. I asked if it might happen again and without much interest, the piercing person replied no. Then less than a year about purchase, I lose the diamond part again but did not see it on time. I reached out to them but they did not care. Never again buying such expensive jewelry with low quality.

15. September 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Hi Amy,

Thank you for taking the time to share your feedback with us.

Kindly note that our warranty only covers for manufacturing faults. It seems you have lost the frontal part of your jewellery, if there was any manufacturing issue with either the back or the frontal, the piece would have felt out of your ear within hours or days. We always recommend our clients to check on their jewellery every now and then to ensure they are securely fastened.

We have been unable to link your review to our previous communication and hence our management team would like to review your case, we kindly ask you to send us an email at cs@mariatash.com.

Thank you,
The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Absolutely abysmal…

This company is absolutely abysmal don't bother wasting your 100's of pounds. I was in process of curating my ear with all the stunning Indian inspired designs Maria Tash had to offer. One of my threaded studs fell out which is ridiculous. I never removed it/played with it whilst it was in but whatever. I was just desperate to replace it. Which I planned to do weekend just gone. When I returned to replace my lost earring and continue with my ear curation- worst thing ever. All the Indian inspired jewelry has been discontinued!! (they were literally on sale 2 weeks ago!) No warning or anything. You'd think that the Maria Tash team would send out an Email of warning for pieces they wish to discontinue. Especially if you have saved the pieces in your wish list on your MT account!

I wanted to replace one earring which fell out (the Ajna yellow gold pearl as it was gifted to me by someone very, very dear to me) and purchase 3 other threaded studs. Now I'm left with an empty space in my left in my left ear, and both ears not even close to being finished. I cant even choose other MT designs to complete my ears because they just don't match with the theme I was going for. Unfortunately MT tends now tends to now focus on generic unoriginal designs such as flowers and stars etc now. Which just isn't my style and would totally clash with my ear (start of) curation. Contacted customer services and what a waste of time that was, they tried to get me to buy a diamond treaded stud! Is that a joke? Totally nothing like the Ajna.

I now have to start again with a different brand for the continuity of the Indian styled theme, luckily one of the sales assistants in store recommended Sacred Gold in London which I had a look at and fell in love with all the beautiful BVLA Indian style earrings! Deeply disappointed with MT but glad I can finish my ears curation with a different brand.

28. Januar 2023
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Hi Elle,

Many thanks for taking the time to share this with us.
I just had a look into our records and have been unable to find any previous communication in between yourself and our Customer Care team. I would very much like to look further into this and to personally assist you.

Kindly drop us an email at cs@mariatash.com in the attention of A.Niculae - Client Services Manager.

Thank you and we are looking forward to hearing from you.

Alex

Bewertet mit 1 von 5 Sternen

Non-existent Customer Service

I made an order in late December 2022 for 2 items of which said company sent the incorrect product on early January (not the first time either for incorrect deliveries). Online customer service would deliberately ignore my emails requesting an exchange and this has dragged on for more than 2 weeks. So disappointed in this lack of professionalism

29. Januar 2023
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Alison,

I would like to thank you for taking the time to share your feedback with us.

Upon checking the communication you had with our Client Services team I can see that you received a response for each of your emails within a matter of hours. We truly apologise if there was any confusion and please rest assured that our management team will contact you to resolve this matter as a priority.

Thank you,
The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Expensive for NOTHING

Expensive for NOTHING! I went to get my ears pierced two and half months ago, 2 weeks back, my piecing fell while sleeping, couldn’t find the other end, the piecer mentioned to make sure to screw back the ends from time to time - useful information had I received it earlier, she said I would need to buy another piece of jewelry (never again from you guys). Very bad customer service, disappointing, not reliable. NOT RECOMMENDED.

22. Januar 2023
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Aida,

Many thanks for taking the time to share this with us.
We are now aware that our Client Services Manager has personally reached out to you with a plan.

Kindly drop us an email at cs@mariatash.com if you need any further support.

Thank you,
The MARIA TASH team

Bewertet mit 4 von 5 Sternen

1.5 mm forward helix stud-white gold

I love my forward helix diamond stud (1.5mm). It was the perfect size. I am concerned with some of the reviews and hope the product stays consistent. This is not an earring I every plan on taking out. I look forward to another purchase. I gave four stars because I received it today and have no idea what the future holds. If it remains steadfast I will save up for another one.

27. November 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

We very much appreciate you for taking the time to share your feedback with us. We hope this is just the beginning of your ear curation journey and that we are going to see you again very soon.

All the best!

The MARIA TASH team



Bewertet mit 1 von 5 Sternen

I have 2 MT piercings in my ear

I have 2 MT piercings in my ear. Both were put on at the Store, by the piercer, upon purchase in January. The piercing I have in my tragus (floating pear diamond threaded charm earring) has randomly fallen out 3 times. Luckily, once was while sleeping and found it among my sheets. The second time I was lucky to find it on the floor (the stud is gorgeous and shone off the black tile). I never manipulate my piercings, or touch my ear. They have fallen off due to natural use. I am extremely upset, especially considering the price and promised quality. Now, it is the third time it fell out and unfortunately is lost to me. Only the back of the piercing is still on my ear.

26. November 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Maria,

Many thanks for taking the time to rate your experience with us. We would like to hear more about this and help you further, would you be kind to send us an email at cs@mariatash.com? Thank you in advance!

Best,
The MARIA TASH team

Bewertet mit 5 von 5 Sternen

Great customer experience and beautiful…

Great customer experience and beautiful earrings. Really excited to go back in a few months!

7. November 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Ellena,

Thank you for your kind words, we really appreciate you taking the time to leave your feedback. We look forward to having you in store soon!

Best,
The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Worst Experience Purchasing Jewelry

Honestly, I cannot believe what I am reading. My experience with this company has been so terrible that I will NEVER shop here again. I thought that maybe I was the only one with this experience until I decided to Google the reviews. Without going into too much detail this has been my experience: Upon receiving my earring in the mail, I could not get the back to stay on. After contacting the company and sending photos they finally agreed to send a smaller replacement back. Fast forward a month, or so, and while I was in the shower the replacement back must have come off of the earring. The earring back ended up going down the drain. When the earring fell on my shower floor the diamond came out of the stud. Luckily enough, I saw it in time and was able to save the stud and the diamond. I called the company and they agreed to do a repair. Fast forward about 3 months and I just received my earring back in the mail. I was required to pay for shipping and the replacement earring back. I believe that the earring back was $35 and shipping was at least $20 in total. Just do yourself a favor and shop elsewhere.

13. November 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Sara,

Many thanks for taking the time to review Maria Tash and we sincerely apologise for your experience encountered. I can see that our Customer Care team have assisted you directly. However if you need any further support, please reach out to our Customer Care team at cs@mariatash.com.

Best,
The MARIA TASH team.

Bewertet mit 1 von 5 Sternen

Prepare to lose your earrings

I hate to write this, as I love Maria Tash's design, look and styling of earrings. However, after using Maria Tash for +7 years, and spending over $4,000 on their jewelry, I am done. Their quality has been inconsistent, with jewelry falling out randomly (and I only allow professionals put my earrings in non-lobe piercings). I've lost $700 worth of threaded studs that should have never fallen out. I dont play with, or touch my piercings. These fell out due to natural wear, putting on hats and clothing.

I've had BVLA studs that have been in my ears for 9 years and had no issues, and none of them ever fell out.

My piercer always warned me of Maria Tash's quality control issues and challenging back threading, and I never listened. Boy, do I feel the hubris.

After this last jewelry loss, I am sad to say, I was a fool and I am no longer supporting, or purchasing from them. Absolutely sad. Maria, please improve your quality and reputation in the piercing community. Your designs are iconic.

11. Oktober 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Erin,

Many thanks for taking the time to leave your honest feedback. We checked our records but have been unable to find any previous communication in between you and our customer care team. We would very much like to look into this and discuss it with you further.

Kindly get in touch with us via email at cs@mariatash.com and our management team will be able to assist you directly.

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Rubbish quality

I bought an ‘18k gold’ earring from Maria Tash for almost £500 and in less than a year it is tarnished. Terrible cheap quality - avoid!

2. Oktober 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Hi Cassidy,

We are sorry to learn about your experience and would like to thank you for taking the time to share your feedback with us.
Kindly contact our customer care team at cs@mariatash.com as we would very much like to assist you further with this matter.

Kindly note that all our jewellery are made in solid gold and therefore they are not subject to tarnish. We can definitely have this sorted for you as a priority.

Thank you in advance and we are looking forward to hearing from you.

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

I’m utterly shocked

I’m utterly shocked. I bought a 14k black gold hoop for my son as an ultra special treat. After a week we noticed the black had worn off in places. I’ve been in contact with Maria Tash, and sent photos. They will make a decision on refund or replacement (I’m not interested in replacement) when they receive the item back. They are communicative but considering the cost of the hoop, the absolute waste of time and money it is, and the fact that my son’s piercing became gunky whilst wearing it, and is now fine once removed, I think they should have just refunded and dealt with the rest after. I would absolutely never trust their jewellery again, nor them.

*update..I am still trying to return these items (05/10) as the DHL label will not scan at any drop off point. Maria Tash repeatedly thank me for my patience.

*08/11 I’ve finally received a full refund! 7 weeks of repeated visits to postal drop offs, and uncountable emails back and forth requesting help, showing a very obviously faulty piece of very expensive jewellery which had become unwearable after a week. It’s a shame I can’t upload a photo.

22. September 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Client,

We are sorry to learn about your experience and would like to thank you for sharing your honest feedback. We would like to acknowledge this and revisit all the points you have mentioned for training and quality purposes.

Our Customer Care team stays at your disposition 24/7 if you need any further support.

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Hi have bought 3 Maria tash earrings…

Hi have bought 3 Maria tash earrings and lost all of them!! Will never purchase again. Too expensive for jewellery that doesn't even stay in your ear!

31. August 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Gillian,

We are sorry to learn about your experience and would like to thank you for taking the time to share your feedback with us.

Please kindly note that we carefully checked our records and we have been unable to locate any previous communication. We would like to hear more about this and help you further, would you be kind to send us an email at cs@mariatash.com?

Best,
The MARIA TASH team

Bewertet mit 2 von 5 Sternen

Actual piercing/piercer v good…

Actual piercing/piercer v good experience and accurate.

A number of shop staff quite rude and quite frankly snooty (I was fairly scruffy that day)! Have been shopping at liberty for 40 years and the experience with Maria Tash staff put me off going back.

31. August 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Nikki,

First and foremost, we are sorry to learn that your visit wasn't up to our usual standards.

We strive to provide excellent styling services, but your experience does not reflect that. If you are at all interested in returning, we would be happy to assist and ensure your visit exceeds your expectations, and that you receive the attention you deserve. Please feel free to reach out to us at cs@mariatash.com as we are here to support.

I will also be communicating directly with management in Liberty London to improve based on your feedback.

Best Regards,
The MARIA TASH team

Bewertet mit 2 von 5 Sternen

Poor quality

Poor quality, only glued together, item wasn't what I ordered sent numerous emails but never heard a thing back. Avoid shopping here

1. Juni 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Alan,

Many thanks for taking the time to share this with us.

After looking into our records we have been unable to locate any orders/purchases under your name nor previous communication with our Customer Care team.

If you purchased from us and need our support, please do not hesitate to contact us at cs@mariatash.com as we would love to assist you.

The MARIA TASH team

Bewertet mit 2 von 5 Sternen

They fall out 😩

These earrings are sold with the USP that they don’t fall out due to the triple thread but yet I have now lost 2. I’m so upset as I loved them but can’t justify replacing them as these 2 in question were not cheap. Really disappointed as my entire ear was Maria Tash as I trusted they wouldn’t fall out but now I won’t be replacing them and I will have to find other earrings.

10. August 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Carla,

We are sorry to learn that you have lost your Maria Tash jewellery and we thank you for taking the time to share this with us.

Please be aware that we carefully checked our records and we have been unable to locate any previous communication. Please kindly email our customer care team at cs@mariatash.com and our team will be able to assist you further.

Best,
The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Ordered an item online

Ordered an item online - the receipt that came with the parcel clearly stated that it was returnable in store. I was turned away once I brought the item to the store, and then later denied a return when trying to do it via email, because by then it was past the deadline. Wasted my time going all the way out to the store, even though I should’ve been able to return it then, within a week of the delivery date. Completely disappointed.

1. August 2022
Bewertung ohne vorherige Einladung
MARIA TASH-Logo

Antwort von MARIA TASH

Dear Jen,

Thank you for taking the time to share your experience with us.

Our invoice / return label doesn't state that an order can be returned in store, in fact it clearly states that it can only be returned to our warehouse. Furthermore our return policy is can be found on our website: https://www.mariatash.com/policies

You can return any order to us within 30 days from the delivery date.

You can always contact our Customer Care team at cs@mariatash.com if you need any further support, we are here to help.

The MARIA TASH team

Bewertet mit 1 von 5 Sternen

Waste of money and poor quality

Waste of money and poor quality
Bought 2 ear piercings for my birthday that were not that cheap (€600) in total to loose one of them twice in less than one year. Contacted customer service who told me to check with my insurance... They don't care about the bad quality of their product .. so disgusted and will not recommend spending a cent with them...

30. Juni 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr