I have to start this review by saying that Pete, the owner, is the BEST! He made it a pleasure to do business with him from prompt email responses, to explaining a million of my questions etc. I have... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing experience. Pete had a slight issue with his website upon my ordering, however he contacted me immediately and offered options to resolve the issue. He was super friendly and helpful, and I... Mehr ansehen
Unternehmen hat geantwortet
Ordered Mon evening. No dispatch email. Emailed to find out it may be dispatched on Thur. I ordered for it to arrive by weekend; not for a leisurely dispatch time of 3+days, with a proposed d... Mehr ansehen
Unternehmen hat geantwortet
Excellent online store. First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MaponusGaming.co.uk is an ecommerce site offering video games, consoles and various merchandise. I am an independent video gaming retailer based in Mountain Ash in the South Wales Valleys. I treat every customer as I would like to be treated and I offer outstanding customer service. Let me know if there is anything I can do to help.
Kontaktinformationen
6 The Triangle, CF45 4BA, Mountain Ash, Vereinigtes Königreich
- 07506833195
- sales@maponusgaming.co.uk
- www.maponusgaming.co.uk
4,6
Hervorragend
44 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I have not received my order or reply
I have not received my order, not even a courtesy reply to my emails and phonecalls.
I contacted my bank and the money were paid out from my account on 8/04/2025.
It seems to me that the positive feedbacks are not genuine.
Because my requests were ignored, I have to contact my bank for money recovery.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von Maponus Gaming
Hi Adrian, I am sorry that you feel this way. You placed your order whilst I was away on holiday as such your order can not be processed until I am back and the 1st available posting date is Tuesday as it is bank holiday tomorrow, there were notifications on my website informing customers of this, I also have out of office email reply informing customers that I was away. As a sole trader running a small business I am available to my customers 7 days a week as such when I go on holiday I rely on the notification on my website informing customers and the out of office email as I turn off all electronic devices including my phone whilst on holiday otherwise I do not get a break and end up working through my time away. I can assure you that all feedback / reviews received are genuine I am sorry that you did not notice the notification on the website or the out of office reply's that were sent to you.
Regards
Pete
Great price and quick delivery as soon…
Great price and quick delivery as soon as item released.
17. Februar 2025
Antwort von Maponus Gaming
Hi Dennis, Thank you for taking the time to leave me a positive review I am happy to hear that you are happy with the price and service that I offer. I look forward to dealing with you in future. Regards Pete
Excellent Service
I ordered a copy of New Pokémon Snap, dispatch was super quick and it arrived well packaged. Communication was excellent throughout. I'd happily shop again with Maponus Gaming.
27. Dezember 2024
Antwort von Maponus Gaming
Hi Sara D, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with my packaging, communication and overall service, I look forward to dealing with you in future. Regards Pete
Fast delivery
11. Dezember 2024
Antwort von Maponus Gaming
Hi Tania, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with the service that I provide, I look forward to dealing with you in future. Regards Pete
Brilliant price
Brilliant price, great service and communication and quick delivery many thanks
18. November 2024
Antwort von Maponus Gaming
Hi Scott, Thank you for taking the time to leave me a positive review, I am glad that you are happy with my pricing, communication and delivery time scales. I look forward to dealing with you in future. Regards Pete
Antwort von Maponus Gaming
Hi P Lynch, Thank you for taking the time to leave me a positive review it is very much appreciated. I am glad that you are happy with my pricing and service. I look forward to dealing with you in future. Regards Pete
Antwort von Maponus Gaming
Hi Tina, thank you for taking the time to leave me a positive review. I look forward to dealing with you again in the future. Regards Pete
Excellent customer service and great…
Excellent customer service and great communication!
10. Oktober 2024
Antwort von Maponus Gaming
Hi Tiija thank you for taking the time to leave a positive review. I am glad that you are happy with my customer service and communication I aim to provide exceptional customer service. I look forward to dealing with you in future. Pete
A Controller and So Much More!
I purchased a split pad controller that I was desperately searching for in new condition, and almost had given up hope. But Maponus Gaming delivered that in perfect condition and SO MUCH more.
Pete was very effective and approachable with communication, answering any queries and offering a friendly service. Delivery was fast and had detailed tracking information, providing great peace at mind.
I cannot recommend Maponus Gaming enough! If you're looking for high quality service, communication, delivery–and for all your gaming needs–then look no further. I've bookmarked the website and I look forward to using it again!
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von Maponus Gaming
Hi Nathan, Thank you for taking the time to leave a positive review, I am glad that you are happy with the product and the service that I offer. I look forward to dealing with you again in the future. Pete
Antwort von Maponus Gaming
Hi Scott, I am glad to hear that you are happy with the website and the service that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Perfection
Tip-top service, communicative of everything, a good price on the controller and it arrived nice and quickly. Can't ask for any more and will be shopping here again!
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Maponus Gaming
Hi Diggy's Dungeon, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Great price and fast delivery.
5. Dezember 2023
Antwort von Maponus Gaming
Hi Nathan, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Fast delivery and reasonable price
11. Dezember 2023
Antwort von Maponus Gaming
Hi Richard thank you for taking time to leave me feedback it is really appreciated. I am glad to hear that you are happy with the service and prices that I offer. I look forward to dealing with you again in the future. Pete
Used game prices for brand new games
Used game prices for brand new games. I searched the web for the best rice for this game (Deathloop) on PS5. The price from Maponus was between half and a third of most others. A great find and I'll be back for more as soon as I've completed Deathloop, which, now I've started playing it, could be a while to be fair. Highly recommended.
1. September 2023
Antwort von Maponus Gaming
Hi Mr Wood thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service and I hope that you enjoy the game. I look forward to dealing with you in the future. Pete
Excellent online store.
Excellent online store.
First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released. I will certainly be using them again to buy games in the future can't recommend them highly enough.
8. August 2023
Antwort von Maponus Gaming
Hi Sheena thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service that I provide and I look forward to dealing with you in the future. Pete
Amazing company, amazing staff
The whole experience from finding the Lego Hobbit for the ps4 through to purchasing it was easy as can be, fast friendly and on time. Thank you all. I am looking for a Lego dimensions portal for the ps4? is you know anyone
9. Juli 2023
Antwort von Maponus Gaming
Hi Paul, Thank you for leaving a review it is really appreciated. I am glad that you are happy with the service I provide and hope that you enjoy the game. Looking forward to dealing with you in the future. Pete
Good price and arrived bang on time.
7. Februar 2023
Antwort von Maponus Gaming
Thanks for leaving me my 1st ever trust pilot review. It's really appreciated
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