Maponus Gaming Bewertungen 42

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing experience. Pete had a slight issue with his website upon my ordering, however he contacted me immediately and offered options to resolve the issue. He was super friendly and helpful, and I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Ordered Mon evening. No dispatch email. Emailed to find out it may be dispatched on Thur. I ordered for it to arrive by weekend; not for a leisurely dispatch time of 3+days, with a proposed d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent online store. First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great quick and very affordable, and brilliant customer service Great experience and when looking through the site which is easily navigated, there are options for all which vary in price which... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computerspieleladen

Vom Unternehmen geschrieben

MaponusGaming.co.uk is an ecommerce site offering video games, consoles and various merchandise. I am an independent video gaming retailer based in Mountain Ash in the South Wales Valleys. I treat every customer as I would like to be treated and I offer outstanding customer service. Let me know if there is anything I can do to help.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

42 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Elliot, Thank you for taking the time to leave me a review. Your custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with my service. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Great prices and fast delivery low prices

Great prices and fast delivery I paid £11 for resident evil revelations and it came in about 2 days with free shipping and it came in perfect condition I highly recommend buying from maponus gaming

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Maponus Gaming

Hi Noah, Thank you for taking the time to leave me a review. Your custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with your purchase, the prices and the delivery time scale of your game. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Tomodachi Life living the dream: perfect experience!

Amazing experience. Pete had a slight issue with his website upon my ordering, however he contacted me immediately and offered options to resolve the issue. He was super friendly and helpful, and I couldn’t be happier with my order.

I will look to order with him anytime I go to buy gaming related items in the future! Tysm :)

23. April 2026
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Antwort von Maponus Gaming

Hi Charlotte, Thank you for taking the time to leave me a review. Your custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with your purchase and my customer service offered to resolve the website mishap. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Very helpful and good experience

Had very good experience with this company there was good communication through out with both my orders , also helpful with different questions I had regarding the games and my orders arrived quickly , will certainly be using them again in the future

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Maponus Gaming

Hi Joanne, Thank you for taking the time to leave me a review. Your continued custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with your purchases and my customer service. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

The most polite company i have ever used.

I purchased the Resident evil 4 remake game, it was the cheapest price i could find on the whole internet. Great communication and customer service throughout the whole purchase process from the sale through to dispatch and delivery, great company, pete is very polite, thank you for the game.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Maponus Gaming

Hi Em, Thank you for taking the time to leave me a review. Your custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with your purchase and my customer service. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Dark Souls Trilogy review

Got exactly what I ordered and in great time. Perfect customer service as well. I’d definitely recommend.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Maponus Gaming

Hi Milo, Thank you for taking the time to leave me a review. Your custom, support and recommendation of my small business is very much appreciated. I am glad to hear that you are happy with your purchase and my customer service. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Very good price and happy thank you 😊

Very good price and happy thank you 😊

10. Januar 2026
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Michael, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you are happy with the prices that I offer. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Items arrived as ordered

Items arrived as ordered, promptly and well packaged.

18. Dezember 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Stuart, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you are happy with the service and delivery time scales that I offer. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Excellent seller and great communication

Excellent site, found most of the physical Resident Evil games I didn't have at prices lower than everywhere else too. Great communication. Will definitely be using again.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Chris, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you are happy with the service, communication and prices that I offer. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 2 von 5 Sternen

Terribly Slow Dipatch. Ordered Mon; Cancelled order on Thur as not dispatched.

Ordered Mon evening. No dispatch email. Emailed to find out it may be dispatched on Thur. I ordered for it to arrive by weekend; not for a leisurely dispatch time of 3+days, with a proposed delivery of 7-8+ days from order day.

Cancelled and refunded.

*Dispatch duration is not clearly highlighted on website.

Order would have been scheduled to arrive 7+ days after order.

Not an efficiently run service.
Order at your leisure.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Cousin Benson,

You seem to have misrepresented the timescales in your review. You placed your order late on Monday evening and requested to cancel the order late on Wednesday evening as I refused to give you a free upgrade on postage that you requested via email during Wednesday daytime.

My delivery policy is very clear that orders can take up to 3 working days to be processed. I ensure that when postage is selected on checkout I even include the description of after dispatch in the postage selected to ensure customers are aware that this particular policy takes roughly 2-4 working days after dispatch to help stop any confusion with the statement of it taking 2-4 working days being mistaken as from order (ie Free UK Delivery (2-4 Working Days After Dispatch)) When I emailed you I was explicit that your order would be dispatched on Thursday (not maybe dispatched on Thursday as you have stipulated)

I also pointed out to you that there was no information on my website or within my delivery policies that said your item was due to be delivered before the weekend. You are also speculating as to the delivery taking 8+ days to arrive from the day of ordering (as you cancelled the order within 49 hours), Royal Mail are a little backed up at this time of year however most tracked 48 items are being delivered within 2 working days currently. (This is the service your item would have used)

So I believe that the 2 star review is unjustified as the dispatch timescales are clear 0-3 working days and the postage policy used at dispatch is at the discretion of the customer.

So I had done / was doing everything I had said I would do on my site. The refund you requested was also dealt with quickly (1st thing the next working day - Thursday)

Regards

Pete

Bewertet mit 5 von 5 Sternen

Good price

Good price. Arrived promptly.

3. November 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Andrew, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you are happy with the prices & service that I offer. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Great seller

Great seller fit cheap prices on games

8. November 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Freddie, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you are happy with the prices I offer. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Good service

Layout of Website is very good. Friendly service and very fast reply once I made contact to query about products.

5. November 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Tyrone, Thank you for taking the time to leave me a review. Your custom and support of my small business is very much appreciated. I am glad to hear that you like the site and service. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

They are always the best place to buy…

They are always the best place to buy computer games for all platforms. Simply the best customer service i have ever received.

29. September 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Mark, Thank you for taking the time to leave me a review. Your continued custom and support of my small business is very much appreciated. I am glad to hear that you continue to find my service of a high standard. I look forward to dealing with you again in future. Regards Pete

Bewertet mit 5 von 5 Sternen

Great information and quick delivery

I had to get a gift for a kids birthday party in a hurry - Maponus Gaming not only delivered the games the next day but gave some great suggestions on what might be suitable. Excellent customer service and very reasonable prices too, highly recommended.

18. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Maponus Gaming

Hi Mathew, thank you for taking the time to leave me a review and recommending my small business. I am glad to hear that you are happy with my prices and overall service I hope that the intended recipient enjoys the games. I look forward to dealing with you again in future. Happy Gaming Pete

Bewertet mit 5 von 5 Sternen

Good prices and perfect product

Good prices, shipping and delivery exactly as expected and the product was also exactly as expected in brand new quality!

Can't recommend shopping with this small business enough

28. Mai 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Kieran, thank you for taking the time to leave me a review and recommending my small business. I am glad to hear that you are happy with my prices and overall service. I look forward to dealing with you again in future. Happy Gaming Pete

Bewertet mit 5 von 5 Sternen

Dead Island 2 PS4

Great service.

23. April 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi, thank you for taking the time to leave me a review, I am glad to hear that you are happy with the service that I offer and I look forward to dealing with you in the future. Regards Pete

Bewertet mit 5 von 5 Sternen

Great quick and very affordable, and brilliant customer service

Great quick and very affordable, and brilliant customer service

Great experience and when looking through the site which is easily navigated, there are options for all which vary in price which is good for all.

And Pete goes the extra mile to help.

21. April 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Greg, Thank you for taking the time to leave me a review. I am very glad to hear that you are happy with my prices, service and variety of goods that I offer. I look forward to dealing with you in future. Regards Pete

Bewertet mit 1 von 5 Sternen

I have not received my order or reply

I have not received my order, not even a courtesy reply to my emails and phonecalls.
I contacted my bank and the money were paid out from my account on 8/04/2025.
It seems to me that the positive feedbacks are not genuine.
Because my requests were ignored, I have to contact my bank for money recovery.

15. April 2025
Bewertung ohne vorherige Einladung
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Adrian, I am sorry that you feel this way. You placed your order whilst I was away on holiday as such your order can not be processed until I am back and the 1st available posting date is Tuesday as it is bank holiday tomorrow, there were notifications on my website informing customers of this, I also have out of office email reply informing customers that I was away. As a sole trader running a small business I am available to my customers 7 days a week as such when I go on holiday I rely on the notification on my website informing customers and the out of office email as I turn off all electronic devices including my phone whilst on holiday otherwise I do not get a break and end up working through my time away. I can assure you that all feedback / reviews received are genuine I am sorry that you did not notice the notification on the website or the out of office reply's that were sent to you.
Regards
Pete

Bewertet mit 5 von 5 Sternen

Great price and quick delivery as soon…

Great price and quick delivery as soon as item released.

17. Februar 2025
Maponus Gaming-Logo

Antwort von Maponus Gaming

Hi Dennis, Thank you for taking the time to leave me a positive review I am happy to hear that you are happy with the price and service that I offer. I look forward to dealing with you in future. Regards Pete

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