Sandeep was extremely helpful, professional and polite. He helped me change my booking and reassured me throughout the phone call. He was patient with me as I asked many questions. A very experienced... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After 3 months I still have not received my refund for my cancelled flight. I have called multiple times to be told I will be called back once the operator has spoken to the refund team. I have also e... Mehr ansehen
Sarika from Customer Support was exceptionally competent, polite and knowledgeable. Only because of her interaction, I was able to take the right decision about my flight. Duo to the very positive exp... Mehr ansehen
The customer service agent was polite and clear. Sandeep Bhatia was very patient with me as my payment wouldn't go through. He did not rush me and explained everything with the process. I would use... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Kontaktinformationen
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, Vereinigtes Königreich
- 02071323232
- cs@lycafly.com
- www.lycafly.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Great experience, fantastic price!!
Very fast, efficient service from start to finish.
Highly recommended
A++++++ professional service
I would like to share my experience of…
I would like to share my experience of booking my flight with Ranjit
I found the entire process to be very easy, clear, and transparent. I made the booking with Ranjit, and as soon as the payment was completed, I received a confirmation email immediately. Within a few hours, I also received my e-ticket, which made the process feel very efficient and reliable.
Overall, I found the experience straightforward and hassle-free. He has continued to keep me updated since the booking process, and I am very pleased with the level of service provided.
I would definitely recommend Ranjit to others and would be happy to use his services again in the future.
thanks to u for good service really…
thanks to u for good service really appreciated
Excellent Customer support
Kim is always so helpful and always helps to provide the best options possible. Thanks once again for a seamless experience with Lycafly.
My experience with LycaFly was great and professional
My experience with LycaFly was great! Sandeep Bhatia handled my ticket enquiry professionally right from the start till the purchase of the ticket. He did communicate with me at each step of the way till the issue of the E-ticket. Because of his professionalism I will always use Lycafly and recommend LycaFly to friends and family.
I experienced a good customer service…
I experienced a good customer service when my attention was called to the type of flight ticket I bought.
Thank you to Mark for all your help…
Thank you to Mark for all your help getting us a full refund from Emirates due to situation. It did take some time which I understand there’s a process but we got there in the end and Mark was very informative and his response time was very quick! Thanks again ☺️
Called and checked about booking before…
Called and checked about booking before issuing the itinerary.
I’ve consistently worked with Bhagawan…
I’ve consistently worked with Bhagawan and the team, and they’ve always been incredibly helpful. Whenever I needed assistance, they responded without hesitation and resolved all my queries promptly. Thank you once again for your continued support—I truly appreciate it.
I had great experience with Mr…
I had great experience with Mr Dharmendra.great service thankyou for your services
Sandeep Bhatia in Lyca Fly is…
Sandeep Bhatia in Lyca Fly is absolutely an extraordinary asset for them who helped me swiftly,cost effectively & with great passion my flight booking.
Quick and reliable service
I called LycaFly and Sharika picked up the phone.
Inquired about Airfares to Colombo from London. All the options given to us on the phone and sent me an email with all the relavant details. It took only couple of hours to book/buy tickets.
Service is very good, quick and handled in a professional way. No hesitation showed to explain things we need to clarify.
Helpful
I had issues with booking online. I called Lycafly, and they helped me to get things sorted out. Really helpful. Much appreciated
Sarika was fantastic
Sarika was fantastic. Really helpful and kind.
Very positive experience
I had a very positive experience with LycaFly. Kim was extremely helpful when I booked and also when some amendments needed to be made to the booking. All in all it was a very smooth process at very reasonable price.
Great experience booking through…
Great experience booking through Lycafly - assisted by Kim Gupta. Thank you.
I’ve been using LycaFly for over 10…
I’ve been using LycaFly for over 10 years, and my experience has generally been very good. Recently, I had an especially positive experience with a staff member named Sarika.
She was extremely patient, helpful, and guided me through everything in a very clear and easy way. The whole process felt smooth and stress-free because of her support.
In terms of pricing and overall service, LycaFly is very competitive compared to other travel agencies. Sarika assisted me throughout my international trip booking, especially for travel between Sri Lanka and London, and her customer service was excellent from start to finish.
Overall, I’m very happy with the service, and I would honestly recommend LycaFly to anyone looking for reliable and helpful airline booking support.
It has been a pleasure working with…
It has been a pleasure working with Lycafly over the past 2.5 years. I would like to take this opportunity to share my feedback on your services and our overall experience.
Lycafly has consistently proven to be a reliable and professional consolidator. The team has demonstrated strong industry knowledge, prompt support, and a genuine commitment to delivering quality service. Booking processes have generally been smooth, and the responsiveness from your team has helped us manage our operations more efficiently.
I would also like to highlight the efforts of your Team Head, Bhagwaan, whose leadership and support have been commendable. His proactive approach, problem-solving mindset, and dedication to maintaining strong partner relationships have made a significant positive impact on our collaboration.
While there are always areas for improvement in any partnership, our overall experience with Lycafly has been positive, and we value the relationship we have built together. We look forward to continuing this association and achieving greater success together in the future.
Thank you for your continued support and cooperation.
Warm regards,
Tickets House Limited
Roland Amartey
Reliable Consolidator to work with .
Reliable Consolidator to work with .
Thank you so much Bhagwan and the Team.
Won't give me my flight cancellation refund
Cheap price but won't pay me back my refund after my flight was cancelled due to the war. My friend (same flight, different travel agent) received her refund 48 hours after it got cancelled. I am still waiting 6 weeks later after they advise it would take no longer than 28 days. Last week I was advise 8 days. Now it should be with me in 48 hours. Awful customer service, wouldn't book with them again. Not worth the cheaper price if anything goes wrong!
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