The WTW LifeSight online portal is one of the best to manage your account. The process of drawdown can be a bit difficult, and from my feedback they are constantly looking to improve. WTW also have a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It’s rare that you are totally happy with the service provided these days. It is important to highlight excellence when it occurs. My dealings with Lifesight were very clear and straightforward and I... Mehr ansehen
Unternehmen hat geantwortet
Since both my Final salary and DC pension has moved to this piece of crap company, I can never login. The DC used to work until last week now never lets me use the APP. The Final salary has a password... Mehr ansehen
Unternehmen hat geantwortet
After months of trying to resolve my issue of transferring my pension to my current provider. I actually found someone who would listen to me and help me resolve my issue after numerous emails... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
LifeSight is a high quality multi-employer pension trust that offers brighter futures for employees and commercial benefits for employers too.
Kontaktinformationen
London, Vereinigtes Königreich
- LifeSightSupport@willistowerswatson.com
- www.lifesight-epa.com
3,9
Gut
335 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Haleon Lifesight Pension Education
Really good experience. Learn new things. Definitely will recommend others attend future sessions.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Called today to get help with filling…
Called today to get help with filling out some forms to transfer out and spoke to a lovely lady called Rosie who was brilliant. Took her time in explaining each part for me and was very patient and understanding and made it clear and easy for me. I’m so grateful as I was dreading it to be honest and wasn’t expecting to be helped much but I’ve come away feeling great so thank you.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Becky,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Rosie's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Spoke to Lucus on Chat
Spoke to Lucus on Chat . very helpful
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Chris,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Lucas' manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Teddy was the second person i spoke to…
Teddy was the second person i spoke to on chat, and he really gave me the reasurance and advice that i was chasing. Not only that due to my circumstances Teddy advised me he will speed my application. Thank you teddy
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Jinda,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Jinda's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Louis was great at answering my…
Louis was great at answering my questions
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi David,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Louis' manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
I spoke to Rosie T in the pensions…
I spoke to Rosie T in the pensions teams, she was absolutely brilliant, she helped me understand my pension pot.
Rosie listened to what I was asking and took a genuine interest in what I was wanting to know.
Thanks for your help!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Vanisha,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Rosie's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Ref Carmel iqbal
Ref Carmel iqbal
Carmel I would like to express my gratitude for the way you handled my pension transfer. Prior to your help the lifesight experience was poor at best.
When you came on board and spoke to me in December your genuine concern took all the upset and worry away.
You apologised for the experience I had been through and said you would get it completed. From our first call you kept me informed calling and e mailing as and when you said you would.
Your courteous and professional telephone manners are a credit to you. Once again many thanks for you help
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Dot,
I am sorry to hear you had difficulties with transferring your pension. I have passed on your lovely feedback about Carmel's assistance to her manager and really appreciate you taking the time to leave your feedback.
Kind regards,
Michelle
If I could give them a zero.
If I could give them a zero I would. I have been trying to transfer a very small pension to my main scheme for the last few weeks. A typical scenario is they send a form for you to complete. You complete it send it back then hear nothing. You the send a what’s happening mail and get a response oh we need more information and another bunch of forms to complete. This has happened time and time again . They do everything possible to be unhelpful and have zero proactivity. Avoid like the plague!
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Andrew,
Thank you for taking the time to leave your feedback.
I am sorry to hear you are having difficulties with transferring your funds to another arrangement. If you are still having difficulties please email me at the following email address with your details and I will try to see where there are any issues: LifeSight.Trustpilot.Support@wtwco.com
Kind regards,
Michelle
Teddy was exceptional today
Teddy was exceptional today - he gave great advice and was extremely helpful. THANK YOU!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Teddy's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Deferred pension queries …
Teddy was able to ask my questions quickly and provide the information I needed.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Andy,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Teddy's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Transferring into Lifesight Pension
I spoke to Teddy regarding Transfer my other pension into Lifesight and he kindly helped how to use online Transferring into Lifesight. He also gave me an option if i wanted the form via email or post.
This was dealt with in a very professional manner.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Hasmita,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Teddy's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Helpful
Came through to Teddy he was quick and very helpful
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Teddy's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Support with Lifesight…
I had conversation with Lifesight representative - Blake, supporting me with my financial questions. And she was able to answer all my queries with great support. Thank you and I hope this kind of support continues further.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Perry,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Blake's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Customer service with Teddy and Chris…
Customer service with Teddy and Chris was prompt and excellent.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Teddy and Chris' manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Graham Atkinson of Customer Care Team
Graham Atkinson of the Customer Care team has been excellent to deal with in resolving a problem relating to a pension transfer. Courteous, understanding and knew what to do to get the matter sorted out. Has taken the time to contact me to update on progress. Many thanks Graham.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Gavin,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating. I have passed your feedback onto Graeme's manager.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Avoid at all costs
Avoid at all costs!
Customer service is non existent, they have been sent paperwork 4 times and still refuse to acknowledge receipt.
They take ages to reply to messages, if they even reply at all.
Dealing with this company is so stressful and nobody takes accountability for anything so it’s difficult to actually get any update or any action on anything.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you for taking the time to leave your feedback.
I am sorry to hear you are having difficulties with paperwork. If you are still having difficulties please email me at the following email address with your details and I try to see where there are any issues: LifeSight.Trustpilot.Support@wtwco.com
Kind regards,
Michelle
Using LifeSight with the new employer
Using LifeSight with the new employer. Lucas was very quick to help with a couple of questions I had through the chat.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Was treated really well,with politeness…
Was treated really well,with politeness and respect.the service was very fast and the lady was really friendly and helpful
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Phillip,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
Prompt and professional
Prompt, professional and helpful response
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Ohi,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
online live chat for advise
I had a online live chat which went very well with no problems , the guy was very helpful
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von LifeSight GB - master trust pension scheme
Hi Jason,
Thank you so much for taking the time to leave your positive feedback and for your 5* rating.
I hope any future dealings you have with LifeSight are just as positive.
Kind regards,
Michelle
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