Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Mehr ansehen
Unternehmen hat geantwortet
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Unternehmen hat geantwortet
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Hervorragend
9015 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Liberty
Good evening, Ben,
Thank you for your feedback. We're pleased to hear the engineer carried out the work efficiently and completed the job to a high standard. It's always encouraging to know our customers are happy with the service they receive. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
Professional polite and thorough.
Professional polite and thorough.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good evening, Chris,
Thank you for taking the time to leave a review. It's fantastic to hear the work was carried out with such care and attention to detail. We're pleased the engineer's professionalism and courteous approach helped make the visit a positive one. Your feedback is greatly appreciated.
Speak soon,
Adrian
The gentleman that came was so friendly…
The gentleman that came was so friendly & professional
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good evening, B. Morton-Sherwoid,
Thank you for your kind feedback. We're delighted to hear the engineer was both friendly and professional throughout the visit. It's always great to know our team leaves a positive impression. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Boiler installation
The engineers worked really well,,polite and when they left didn't even know they had been,,,all clean and tidy
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
HI Mary,
Thank you for your feedback. We're really pleased to hear the engineers worked well together and were polite throughout the visit. It's great to know they left everything clean and tidy, with so little disruption that you hardly knew they had been there. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Brilliant customer service respectful…
Brilliant customer service respectful of my home
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Jodi,
Great to see we met your expectations.
Thanks
Paul
Done quietly and quickly well done
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Fantastic news.
Thanks
Paul
Service good…
Very good they came on time and worked really hard
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Natalie,
Great to hear.
Thanks
Paul
He was on time
He was on time, very polite and helpful, he explained what he was going to do, and at the end told me every thing was working well, thank you,
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Happy to see we met your expectations.
Thanks
Paul
Very nice man
Very nice man, kept me informed about everything he was doing. Very happy xx
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Karen,
Wonderful news.
Thanks
Paul
Usually very pleasent.and get on with…
Usually very pleasent.and get on with the job at hand
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Sandra,
Great to hear.
Thanks
Paul
Tyrone attended to do my gas safety…
Tyrone attended to do my gas safety inspection and he is such a lovely person. He fixed my boiler a few months ago and asked how it had been working since his visit. The guy is a credit to the company x
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mrs Jeffery,
Fantastic news the recent visit went well with Tyrone.
If you would like an official compliment sending to Tyrone please send a summary to Feedback@liberty-group.co.uk, Please include your name & address.
Thanks
Paul
The guy Ben was brilliant
The guy Ben was brilliant. He worked cleanly and efficiently and left my space tidy and clean when he finished. He showed me how things worked. He was polite and actually listened when asked something. Fantastic service and I had no clean up to do. Great person great worker.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Shirley,
thank you for your feedback about Ben, its great to hear he gave a good impression kept his work area clean and answered any questions you had.
kind regards
Wendy
The engineer was very professional…
The engineer was very professional explained everything did the service of my boiler properly checked all alarms very pleasant young man
Thankyou
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Lynne,
I'm happy to hear your engineer checked everything thoroughly, thank you for your feedback today.
kind regards
Wendy
Never showed up for appointment
I was given a morning appointment 8-1pm. Took a morning off work, (the second one as no one told me the job would take two visits). I waited until 2:30pm and no one came, no phone call to say running late. A total no show. No follow up other than to ask me to take a survey and then to leave a review. If you want to come back and finish the job I’ll expect to be given an exact time.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Scott,
I am sorry to hear of the service you received .
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Jason the engineer is so knowledgeable…
Jason the engineer is so knowledgeable and is friendly and always does a thorough job servicing our boiler,and when we needed a repair done two engineers came but didn’t do it but Jason attended and took his time and then the problem was rectified
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Darran,
I'm really happy to hear Jason resolved the issue for you and gave a great impression, thank you for your feedback.
kind regards
Wendy
Great service
Liberty (Stephen)came out when they said they would and fixed the issue.
The guy even came back to check it was working.
Absolutely made up.
Thank you 😊
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Pauline,
thank you for your feedback, I'm happy to hear everything went well and the issue was resolved successfully.
kind regards
Wendy
The engineer was polite
The engineer was polite, listening and understanding.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Ilyas,
thank you for your feedback, its great to hear our engineer gave a good impression.
kind regards
Wendy
Very polite man and efficient
Very polite man and efficient
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mary,
thank you for your feedback, I'm happy to hear our colleague gave a good impression.
kind regards
Wendy
Very polite ,capable and helpfull and…
Very polite ,capable and helpfull and no mess with him
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Tomi,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and kept the area clean.
kind regards
Wendy
All good thankyou
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Simon,
Thank you for your feedback. We're pleased to hear everything went well and that you were happy with the service provided. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
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