I’m really not the kind of person who leaves reviews but I just visited Northampton leisure lakes in go outdoors and had Alex who was a star , very very helpful and sorted what I needed and even fitte... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service from Leisure Lakes Bikes. Ordered a replacement bell for my wife’s bike and it was delivered to Scotland two days later. I had never used this company before but would not hesitate to us... Mehr ansehen
I bought a bike from leisure lakes around 2-3 months ago. Set up of the bike was easy and incredibly simple. I had a large problem with the brake pads, and very large brake issues however. I emailed l... Mehr ansehen
Great price on Helmet but after ordering informed it was actually out of stock, the system had somehow been wrong. Good communication and apologies with money back but unfortunate this happened. Order... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Vom Unternehmen geschrieben
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Kontaktinformationen
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, Vereinigtes Königreich
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bought an amazing electric MTB from…
Bought an amazing electric MTB from them. They were extremely helpful and knowledgeable and spent time with me setting it up and explaining all the parts. Would highly recommend!! Even came out to help me fitting it into my car
Boys had a great time at the park
Boys had a great time at the park , well ran & organised.
Unfortunately 1 of the boys had an accident dealt with effectively.
Unusually for a large chain
Unusually for a large chain, they are very helpful and efficient in sending items out. Will use again
Customer service was spot on and sorted…
Customer service was spot on and sorted out the correct parts I needed.
Good price and efficient service.
Order from Leisure Lakes Bikes
I found the website easy to find what I wanted. Order was placed. Kept updated on delivery. Item received in good time. Very happy. Would recommend this site
UPDATE Review
UPDATE. 18 months ago I wrote a glowing review for The Edge Cycleworks in Lancaster.
I bought a Trek Pro Caliber 6.
It is excellent tough fast reliable no problems whatsoever and it looks great in it's red with black components.
It's easy to give a good service to a customer and be nice to them when they are potentially going to make a purchase. Want to say that over the last year and a half the staff have continued in the same spirit providing myself my daughter and several friends a top quality service always doing there very best to accommodate me often with very short notice re fixing pictures ect. The staff are friendly and knowledgeable professionals with many years of experience of both riding and bike mechanics. A real pleasure to deal with, highly recommend ed. Paul F. Lancaster
Great product at a fair price delivered…
Great product at a fair price delivered quickly.
Cannot recommend highly enough
Can’t fault the service I got from them…
Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy
Do not rely on your product being at the branch if you decide to collect
I drove from London to collect my helmet from the Leyland branch, only to be told 5 minutes before arrival that it was at the Wolverhampton branch. Quite a wet and nonchalant apology. Went to Wolverhampton and once again, very little in the way of concern for what happened. I'll avoid buying anything from them again. Mistakes can be made, but not caring at two branches sums up their business's interest in customer service.
Update: so that’s total rubbish, your website gave that store as the pick location for next day, not that I would be able to get it from there 2 weeks later. You messed up, it is what is. Your staff admitted there was also a mistake made. Don’t put you mess up on me or insinuate I couldn’t understand your website and think I was buying something for next day collection for two weeks later.

Antwort von Leisure Lakes Bikes
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Allowed me to look at alternative bikes when my 1st choice was unavailable, which enabled me to purchase the bike I have and giving me the choice of a free bike service within 3 months of purchase. Would certainly recommend them!
Dependable online store
Competitive pricing on Raceface Ride seat post. Delivered promptly. Ideal replacement seat post, nicely finished and simple to adjust.
Avoid! 6 weeks, no communication, and the original fault still isn't fixed
I've used this store before and had no complaints, which is why this experience is so disappointing and, in my opinion, unacceptable.
I booked my e-bike in for a service with an agreed turnaround of 5-6 hours. I was told after drop off that a recall part was needed. Fair enough, but what followed was six weeks of terrible communication and worse service.
The part arrived after 3 weeks. It then sat untouched for a further 3 weeks because the workshop was "too busy." Nobody called to tell me any of this. I only found out when I chased them at the 6 week mark. If a job goes from a 6 hour promise to a 6 week wait, the least I'd expect is a courtesy call. I got none.
Worst of all... when I finally collected the bike, the original motor issue, the actual reason I booked it in, HADN'T EVEN BEEN FIXED!
This is my daily commuter bike. Six weeks without it meant walking long distances or paying for taxis, at real cost to me, because of a delay that was largely down to their own workshop scheduling, not the part itself.
Good service on a sale means little if it disappears the moment something needs fixing. I'd think carefully before trusting this store with a repair.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







