Personal attenttion from people who knowq what they are talking aboutand will take care to meett your needs and any detailed requests. One agent went on holiday and made sure a colleague kept in touc... Mehr ansehen
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Das sagen Bewerter
Really helpful with ideas and suggestions for our trip to Canada. Kuoni were happy to provide different quotes travelling from Heathrow and local airport, and for different hotels. They also provided... Mehr ansehen
Stacey was so patient and helpful with suggestions. She took the time to find out what we wanted to do and to research each resort that I enquired to make sure that all our needs were met.
We hadn't thought of using a holiday planner before but our daughter had such a good experience with Harriet at Kuoni Chichester we thought we'd give it a go. Best decision we've made: listened carefu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We don’t just sell holidays, we make them. The ‘making’ is in the detail. We are pioneers of effortless customisation, because we listen to you and we get you. We’ve been following in the path of our founder, Alfred Kuoni for over 100 years now. Visionary, adventurer and explorer, always seeking out new places, new experiences and easing the path for fellow travellers to share all he discovered. Little has changed. We understand what you want and need from a holiday, matching it with the perfect style to exceed expectations every time. We’ve grown to become the one of the country’s leading premium tour operators, and along the way we’ve picked up over 200 service and travel awards.
Kontaktinformationen
Vereinigtes Königreich
- 0800 0924444
- www.kuoni.co.uk
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Amazing from start to finish
Amazing from start to finish, we used Kuoni for our honeymoon following a recommendation from a friend, we knew we wanted to go to the Maldives however after speaking with Faye at Kuoni she managed to get us a great price on a Maldives trip & Dubai stop off on the return journey. The attention to detail they go to is second to none, Faye really listened to our requirements and tailored a few options for us to choose from.
Will 100% be using Kuoni again for future holidays.
Special thanks to Faye we are forever grateful.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Nathan,
I'm so pleased that Faye was able to craft such a special, bespoke honeymoon for you.
We wish you a huge congratulations for the big day, and we can't wait to have you travelling with us.
The countdown begins.....
Kind regards,
Alice
Kuoni Customer Services
Customer service
Excellent customer service & so helpful throughout the whole process with great knowledge of the individual elements
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Steve,
Thanks for your lovely feedback!
I'm so pleased that our team were so helpful in creating your dream holiday.
The countdown is on!
Kind regards,
Alice
Kuoni Customer Services
Great Travel Agent
We had a lady called Samantha who was in charge or our booking. The whole process was very easy and the location was perfect
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Jonathan,
Thanks so much for your kind words about Samantha and the team. We believe it's our people that make Kuoni so special. I'm so pleased you found the booking process so seamless.
We hope you have a wonderful holiday!
Kind regards,
Alice
Kuoni Customer Services
Very helpful and responsive team
The Kuoni store in John Lewis London is really responsive and very helpful (special mention to Jade and Jack).
They were brilliant at making suggestions and coming back on time with suggestions and alternatives.
Always kept in touch with timings and expectations.
The only reason it isnt 5 star is that they werent able to secure the hotel that we wanted at the desired price - so 4 and a half stars!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi there,
Thank you for your kind words.
It's great to hear that the team in Oxford Street provided the great service that we pride ourselves on!
I'm sorry to hear that we weren't able to secure your preferred hotel at the desired price but, nevertheless, I hope they were able to put together a fantastic itinerary for you.
Kind regards,
Alice
Kuoni Customer Services
Prompt attention and quickly booked holiday.
Prompt attention with personable assistant. Quickly booked the holiday we had in mind. Took on board our request to find out more about hire cars at the destination and provided the information quickly by email. Excellent service.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi David,
Thank you for your feedback.
It's great to hear that we were able to source the information required in order to make your holiday perfect. It's what we are here for!
Kind regards,
Alice
Kuoni Customer Services
Absolutely superb experience with Neil
Absolutely superb experience with Neil. So helpful and knowledgeable of all aspects of our travel. He was able to plan our holiday around our must haves. Would encourage anyone to use Kuoni especially the Chester branch.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi John,
We are so grateful for your wonderful feedback!
Neil truly is amazing, a real asset to Kuoni indeed. I'm so pleased to hear that he was able to tailor the holiday to your needs, making it truly perfect for you.
We hope you have a wonderful holiday!
Kind regards,
Alice
Kuoni Customer Services
Milton Keynes Branch
Florence at your Milton Keynes branch was very friendly, efficient and knowledgeable about the trip we were asking her to plan & forwarded all documents to us in the timescale she gave us.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Roger,
Thank you for your kind feedback.
Florence is a huge asset to us. I am so pleased that she was able to craft your perfect holiday!
We hope you have a fantastic trip.
Kind regards,
Alice
Kuoni Customer Services
Superb service
Superb service, prompt and offered exactly what I wanted. Smooth, efficient, professional and friendly.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Margaret,
Thank you so much for your lovely words.
We are so pleased that we were able to find the holiday you were searching for. We hope you have a fantastic time!
Kind regards,
Alice
Kuoni Customer Services
Sri Lanka beach and safari holiday
Just used Kuoni to book a beach and safari trip to Sri Lanka. I must say Hannah from Kuoni went above and beyond to get us exactly what we wanted, arranged all the safaris, various accommodation and all the transfers. Nothing was too much trouble.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi there,
Thank you for your kind words.
Hannah is incredibly talented, and I'm so pleased she has crafted your perfect itinerary to the magical teardrop island of Sri Lanka. It is such a special country, and we hope you have an amazing trip!
Kind regards,
Alice
Kuoni Customer Service
Superb holiday booking experience.
What a wonderful experience booking our trip of a lifetime to the Far East.
Sadie was a delight to deal with and helped us decide on hotels and cities to visit as we had no experience of where to stay for the best locations.
Kerry was also extremely helpful to us and guided us to an alternative hotel in one of our stops using her own experience to help us make the best choice.
We can highly recommend Kuoni to anyone looking for great guidance and help for achieving the best holiday trip.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Andrea,
Thank you so much for such kind feedback on your recent booking experience.
Sadie is an absolute superstar, and I'm so pleased that both she and Kerry were able to craft your perfect Far Eastern adventure.
The countdown begins!
Kind regards,
Alice
Kuoni Customer Services
Very helpful
Very helpful, good knowledge of places we wanted to go to. Sam offered options and left us to think with no pressure. Excellent approach. I would not hesitate to book again.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Dear Rosemary,
Thank you for your kind words.
We pride ourselves on the knowledge and expertise of our personal travel experts, and we're delighted that you've chosen to book with us.
We hope you have a wonderful time!
Kind regards,
Alice
Kuoni Customer Services
Winter get away…
I’ve never encountered any issues when travelling through Kuoni. Their staff are always pleasant and very helpful. The level of service I have found is excellent. I could have booked the holiday myself but Kuoni take all the stress and hassle go away. I can’t recommend them highly enough.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Dear Robert,
Thank you for your lovely feedback regarding your experience travelling with us.
I'm delighted that you have always had such a wonderful time when travelling with us, and without any issue. This is what we love to hear, and I'm grateful for the time taken to let us know.
Holidays should be a total switch-off from the outside world, so we're here to take the stress away!
We hope you have another fabulous getaway with us.
Kind regards,
Alice
Kuoni Customer Services
Excellent service
The knowledge of the representative was outstanding. I was called back promptly and our trip was sorted with ease. Christina was brilliant.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi there,
Thank you very much for your kind feedback.
We pride ourselves on the quality of our service, and I'm so pleased that Christina provided such a seamless booking experience.
We hope you have a fantastic holiday!
Kind regards,
Alice
Kuoni Customer Services
Professional
Professional, knowledgeable gave me a degree of reassurance. Did what they said, listened to my requirements and matched them ...refreshing!
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Richard,
Thank you so much for your lovely words.
I'm thrilled that you are pleased with the service provided by our wonderful team when booking your upcoming holiday. Bespoke and thoughtful service is truly at the heart of who we are, and I hope you have an amazing time on holiday with us!
Kind regards,
Alice
Kuoni Customer Services
Charlotte really helped us choose the…
Charlotte really helped us choose the holiday we eventually booked. Gave us lots of advice and various trips and quotes.
Really patient with our numerous changes!
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Gareth,
Thank you for your kind words.
I'm thrilled that Charlotte was so helpful during the booking process, offering insightful and informative suggestions which ultimately helped create the package booked.
I hope you are already counting down the days! We can't wait for you to travel with us.
Kind regards,
Alice
Kuoni Customer Services
Zoe at the Meadowhall, Sheffield branch.
Zoe at the Meadowhall, Sheffield branch - she is amazing, offers options to destinations we hadn’t even thought about. Makes the experience stress free. Her knowledge is fantastic, can’t recommend this branch enough, thank you.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi there,
Thank you so much for your wonderful feedback.
Zoe and the team at Meadowhall truly are an amazing bunch. I'm so pleased that Zoe was able to offer insight on unique destinations upon learning more about you and your holiday requirements.
We hope you have a wonderful holiday!
Kind regards,
Alice
Kuoni Customer Services
Fantastic support and service
Fantastic support and service, even when amending my holiday details significantly it was no problem for the Kuoni team - many thanks
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Carl,
Thank you for your kind words.
Crafting your perfect holiday is truly at the heart of what Kuoni is all about, and i'm so pleased that you received such wonderful service throughout your booking process.
I hope you are counting down the days already!
Kind regards,
Alice
Kuoni Customer Services
Jared is wonderful he spends time and a…
Jared is wonderful he spends time and a lot of effort into finding you a lovely holiday giving different options
Nothing is to much trouble his kind and very caring he has booked previous holidays for me and always satisfied
He is a great asset to your company will always go to him first
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Anne,
Thank you for your wonderful feedback.
Jared is a true superstar, and nothing is ever too much effort for him. I'm thrilled that you have created so many fond holiday memories after booking with Jared, and I have no doubt that he will continue to be delighted to help you craft such special trips.
Kind regards,
Alice
Kuoni Customer Services
From start to finish Neil Kemble was At KUONI Chester was Exceptional
From start to finish Neil Kemble at Chester Store was exceptional. His expertise in travel blew us away, he was very knowledgeable in travel having travelled a lot.
Having booked our holiday in Dubai with Neil,We will be returning in May to book our 2027 holiday to Japan.
We had 2 hours discussing Japan, and the time flew,Neil was so interesting with his knowledge.Thank you, and keep up the good work.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Geoffrey,
Thank you for such kind words.
Neil truly is so talented, and a true travel expert! I am so pleased that you had such an enjoyable experience booking your upcoming holiday to Dubai.
I have no doubt that Neil and the team would be delighted to help with your upcoming plans to Japan!
The countdown is on!
Kind regards,
Alice
Kuoni Customer Services
Assistant Manager Keelin was extremely helpful
Assistant Manager Keelin was extremely helpful. She helped and guided us on choosing flights, transfers and accommodation. We have ended up with a holiday of lifetime. Great service
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kuoni UK
Hi Mr Pate,
Thank you for your kind feedback.
I'm so pleased that you had a wonderful experience with Keelin, and you walked away with a once in a lifetime holiday booked! Is there any better feeling than that?
I hope you have a wonderful time, and are getting excited already!
Kind regards,
Alice
Kuoni Customer Services
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