Zoe in the Meadowhall shop was attentive, took at lot of time to listen to what we were looking for and where we had travelled in the past. She talked us through every aspect of our holiday and was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Booking process smooth and uneventful. Change of contact person due to illness did not cause any problems. Slight hiccup after deposit paid as account did not appear immediately online but customer... Mehr ansehen
Sammi from Kuoni was absolutely incredible from start to finish. She was so knowledgeable, helpful and patient, taking the time to really listen to all of our needs as a family and understand ex... Mehr ansehen
Personal attenttion from people who knowq what they are talking aboutand will take care to meett your needs and any detailed requests. One agent went on holiday and made sure a colleague kept in touc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We don’t just sell holidays, we make them. The ‘making’ is in the detail. We are pioneers of effortless customisation, because we listen to you and we get you. We’ve been following in the path of our founder, Alfred Kuoni for over 100 years now. Visionary, adventurer and explorer, always seeking out new places, new experiences and easing the path for fellow travellers to share all he discovered. Little has changed. We understand what you want and need from a holiday, matching it with the perfect style to exceed expectations every time. We’ve grown to become the one of the country’s leading premium tour operators, and along the way we’ve picked up over 200 service and travel awards.
Kontaktinformationen
Vereinigtes Königreich
- 0800 0924444
- www.kuoni.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen

Antwort von Kuoni UK
Confidence in Kuoni
We prefer to make all our bookings through Kuoni as we value their advice and the comfort it gives us, knowing that nothing has been over-looked when there can be so many things to consider for even a simple holiday.

Antwort von Kuoni UK
Great
Great, pleasant, and helpful staff.
Giving good advice in professional way.

Antwort von Kuoni UK
First time and definitely not the Maldives dream escape. last…
First time and definitely not the last . Such a personal experience from start with unknown tips to make our holiday the best experience. Shaun in Liverpool branch really did above and beyond. Now for the holiday.

Antwort von Kuoni UK
Really great experience
Really great experience, knowledgable staff, great recommendations and no hard sell.

Antwort von Kuoni UK
I’ve booked before with Kuoni and…
I’ve booked before with Kuoni and everything was 10/10 and booking this time has been the same.

Antwort von Kuoni UK
Amy at Kuoni Cheltenham was my first…
Amy at Kuoni Cheltenham was my first contact at the store. I was not 100% sure which holiday i wanted but she helped me professionally and in a friendly manner.
The whole experience was excellent.

Antwort von Kuoni UK
Very helpful agent as always
Very helpful agent as always - Colin in Bristol this time - found the holiday we wanted at the right hotel and with desired classes of flight.

Antwort von Kuoni UK
Cost of holiday rose by £66pp within two days
I was in contact with the company on the Saturday about my holiday and the price, but I needed to wait until the Monday to confirm with my employer that I could take the relevant days off work. When that was confirmed, I called back to complete the booking but was told the fares had increased by £66 pp. There wasn't much I could do about that but it was a shock to see such a rise within such a short amount of time, ie less than two days.

Antwort von Kuoni UK
Brilliant service and Chloe in the…
Brilliant service and Chloe in the Winchester branch was amazing. Going to a place that we would have looked at.
Excellent customer service
Excellent customer service. So helpful with providing different options
This is my second Cruise this year.I…
This is my second Cruise this year.I would only book with Kuoni,as nothing is to much for the staff.I ask them to find an Xmas market cruise for me and my friend.They sorted everything out for us,the only thing we have to do is enjoy ourselves.
Great service …
We were booking a holiday with another company but they did not come up with what we actually wanted. The lady at kuoni listened and tailored the holiday exactly as we had envisioned.
We recently had a face to face booking…
We recently had a face to face booking with Matt at the Nottingham (John Lewis) Branch. The appointment was never felt rushed and Matt managed to tick all the boxes for us for an upcoming holiday to the Maldives, he also managed to get us a good deal on upgraded business class flights.
Staff were knowledgeable and patient
Staff knew the place we wanted to go and offered us different places/choices looking at various places and timings. Very patient.
Excellent Service
Following our last holiday in the Maldives in September we went into the Cheltenham Shop where Jess provided us with a quote for next year. She contacted us in November to let us know of the Black Friday deals which enabled us to book the holiday for about £500 less than the quote. Excellent customer service. Thank you.
Highly recommend
Highly recommend. Chester branch visit with knowledgeable advice from Neil.
Very informative and helpful. Polite and friendly. No pushy sales chatter. Have booked an amazing holiday for next November.
Great service
Great service from Gemma in the Norwich office. We had a last minute request for a trip in a couple of weeks. She responded with options very quickly.
Kelly Ruth was superb friendly and very…
Kelly Ruth was superb friendly and very helpful. She helped us design the perfect honeymoon trip to Tanzania.
Matt our travel advisor is brilliant…
Matt our travel advisor is brilliant guiding us with his knowledge and experience
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