Koru Kids Bewertungen 

729
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We’ve hired a few after school nannies through Koru now, including the latest who was with us for nearly three years while she studied as a mature student at a local university, and she has been amazi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a brilliant experience using Koru Kids to find after school care for my son for two afternoons a week. We met with two potentials and all agreed on the nanny we chose who lived nearby and just f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Well I was told they don’t work with special needs children, non verbal / autistic children. which is fair, if they don’t work they don’t work! Funny I was referred by a mum who’s got a special needs... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kinderbetreuungsagentur
  2. Teilzeit-Kinderbetreuung

Über Koru Kids

Vom Unternehmen geschrieben

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

729 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,0

Alle Bewertungen

(729)

75 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Koru kids is ...

The company prides itself in finding those with university or work who want to make extra money a nannying site to look after children. I passed the checks and made a profile and could start looking for families right away.

They don't tell you that families, tend to ghost you and don't respond. I used Koru kids for 4 months and most families wouldn't even bother to respond to my message and interviews would lead to nothing. The company would just send you the typical PR response of "families are busy" but when most don't respond its more than just busyness.

I left the site after finding work elsewhere. the site can work for other people but the model of the site disadvantages nannies more than the parents. Wouldn't join koru kids again imo.

10. Dezember 2024
Bewertung ohne vorherige Einladung
Koru Kids-Logo

Antwort von Koru Kids

Hi there,

Thank you for your feedback. It’s wonderful to hear that you found the application journey smooth and quick.

We’re sorry to hear that you were unable to find a family to work with. We completely understand how frustrating it can be when families don’t respond in time. To help improve the experience for our nannies, we’ve implemented the following:

- A dedicated team to support families in their search, ensuring quicker response times when life gets busy
- Notifications to alert families of any new messages
- Automatic removal of inactive job posts from our platform

Please rest assured that we’re continually working to improve our service in this area. If you have any further feedback, we’d love to hear from you—feel free to email us at care@korukids.co.uk.

Unfortunately, I can't find an account under your name to look into your situation in more depth. However, I would be more than happy to discuss this further with you so please do reach out via email.

Best regards, Mando at Koru Kids

Bewertet mit 2 von 5 Sternen

I found a lovely family via Koru Kids, but I don't recommend the process.

Getting set up with Koru Kids was so lengthy and convoluted. I also received some emails with either incorrect information or broken links and had a fault with my account, which took weeks to fix. I'm an experienced Ofsted registered Nanny so the registration shouldn't have been so complicated. I have also just found out via a friend that the company removed approximately £4 per hour from the rate charged to families even though they state they don't make anything from the agreement. The positives were, friendly communication, lovely families, access to varied information on the websites. Overall it's way to time consuming and convoluted and I got taxed as a second income which lowered my payment rate even more. I'll most likely source my own clients in future. Sorry Koru Kids

14. Oktober 2024
Bewertet mit 5 von 5 Sternen

Koru kid is like a family

I have worked with a lot of families,it sure helps them to be with there children while they work and at home ,you can keep in contact with the parents while they are at work with little messages.koru are the best for help support and being there for there nannies and family .

26. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love koru kids

I love koru kids , I am enjoying my work at safe place , nice people . We gone through all process which need in childcare.
I am proud to be nanny one lovely family,I am working more than 7 years in childcare sector. I am looking after two lovely girls who are the best in the world.
Thank you koru kids for the nice family.

I always get informative Emails from you.
All parents who registered with kuru kids,my kind regards to them and all koru kids team.

21. Oktober 2024
Bewertet mit 1 von 5 Sternen

Unhelpful towards Nanny’s (which is why they are so unreliable)

I applied to work with them recently. They literally say in the process it’s ok if you have zero experience or your experience is with watching family children (there’s multiple choice questions asking this). They don’t make it clear until the end that using your family member as a ref means your application will be rejected (I had to go into the FAQ’s to find this and right at the end of the reference form there is a sentence mentioning it can’t be a family member) but they insist you use someone who has first hand experience of you watching children. I mentioned from the get go in the relationship to me box that this was my cousin (it’s his children I’ve watched mainly) and they imply that watching your family’s children are ok and insist on using someone who has first hand experience of you watching children so I wasn’t sure what to do. I immediately contacted support this morning and they were like no sorry you’re rejected and can’t reapply or add another reference, you said you were being truthful and you’ve not been truthful. At no point did I lie - I said it was my cousin and it is my cousin? I’m not a liar, in fact I’ve been penalised for being too honest. So because of a clerical issue - they have now missed out on someone who is responsible, prompt and actually cares about people. And they were rude about it. I’ve read many reviews saying your Nannie’s are unreliable - this is clearly why! You value clerical errors in a process over actual people and how good they will be at the job.

23. Oktober 2024
Bewertung ohne vorherige Einladung
Koru Kids-Logo

Antwort von Koru Kids

Hi Sara,

I am really sorry to hear about your experience. I think there has been a misunderstanding as your application is still live.

I can see that our application team has already been in touch with you to confirm that we have not rejected your application. I hope you have now managed to connect with them but please let me know if we can help any further by emailing care@korukids.co.uk.

Best wishes, Mando at Koru Kids

Bewertet mit 5 von 5 Sternen

Love it

So easy to find exactly what you’re looking for. I managed to get a job very quickly through the app and with lovely families. I have been working with them for just over a month and find the process of recording shifts and expenses extremely straightforward.

14. Oktober 2024
Bewertet mit 5 von 5 Sternen

Koru Kids is a trusted company

Koru Kids is a trusted company. They provide a range of families you can choose from and go for any that suits your location and time-wise.

The families that I have worked with are so lovely.

My favourite thing about this company is the flexible hours.

17. Oktober 2024
Bewertet mit 1 von 5 Sternen

Parent searching for childcare

I am a parent who tried to use korukids to find after school nanny. The website is really well designed and it conveys the idea of a very smooth process. However, this is not what I experienced. Two nannies did not show at the interview without previous notice and without apologies. Another candidate requested to delay the trial due to a cold but she eventually informed that she was no longer interested in childcare. I would expect the platform to encourage candidates to be honest with the families and be transparent about their commitment. I think that platforms that directly connect parents to nannies like nannyjob.co.uk or childcare.co.uk provide better service.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Koru Kids-Logo

Antwort von Koru Kids

Hi Francesca,

I'd like to reassure you that this is not the level of service we strive for and thank you for sharing your feedback.

We recognise how frustrating it can be if an interview does not go ahead without any communication from a nanny. Koru Kids is fully committed to raising our standards and take a number of measures to support this:

- We monitor feedback from families and if necessary remove nannies from our platform who do not meet our standards
- We offer additional training to nannies to ensure they understand the importance of a family's time
- We have built a new dashboard to help families and nannies keep on top of their interviews so that things are easier to keep track of

I can see that the team has reached out to you via email already and offered some tailored support to help you find suitable childcare, please do let us know if we can help you by emailing us on care@korukids.co.uk.

Best wishes, Mando at Koru Kids

Bewertet mit 5 von 5 Sternen

A supportive and organised process

I have become a nanny for the first time all thanks to Koru kids. They have made it so easy for me to join and I have felt held and supported the whole way. The website/ systems/ app are amazing and it all feels very smooth and organised which makes my job a lot easier! They are always checkin in on me to see how I'm doing and it feels like there are lots of opportunities for more work if I wanted it.

15. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great families

Great alongside university or if you’re interested in part time work (with interest in childcare of course). The hours are flexible and the families picked by Koru Kids are great!

4. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Will recommend without hesitation

Koru Kids is an excellent Nanny service and a very simple website and App to navigate through. Just interacted with an agent on LiveChat and it was very quick and ease. The agent with very quick at responding and was able to resolve my call with no issues.

14. Oktober 2024
Bewertung ohne vorherige Einladung

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