Koru Kids Bewertungen 

I don't feel the fee structure is sufficiently clear. I raised queries about the rate (wanting to pay the nanny a very reasonable rate) and was assured it would happen, but it's only now at contracting stage that it's made clear how much extra it will cost me to engage the nanny at the agreed rate, because Koru earns £4 on top per hour.

Secondly, this is the second time I've advertised on Koru and again some of the prospective nannies were no-shows for interviews. This happened to me before, I complained and yet those nannies remain on the site.

Lastly, I understood the nanny would get first aid training, but I only discovered after I'd committed that this was limited to some online videos. So I'll be arranging my own training for her via a recognised body.

Hopefully I've now found a good nanny now and it will be worth it, but if this doesn't work out I wouldn't be using Koru again.

Koru Kids is a platform that benefits parents at the expense of childcare workers. It promotes low hourly rates and positions itself as a modern solution, but in practice, it drives down standards for pay and conditions in the sector. The suggested rate of £14/hour for nannies with over three years of experience is not only unrealistic — it’s exploitative. I’ve worked in childcare on and off for over 10 years. Even as a 16-year-old babysitter in 2006, I was paid £15/hour. My current rates, which reflect the skill and responsibility involved, are between £20 and £25/hour. In London, a common starting rate is £15/hour gross(though everyone I know is on minimum 18!) , including holiday pay.

I also know several people who have worked through Koru Kids and found it unsupportive. The agency often takes the parents’ side in disputes, and it’s common for parents to pay the official minimum contracted hours through the app, then top up additional hours in cash. This blurs employment boundaries and leaves workers vulnerable.

Being a nanny is a real job. Don’t let anyone treat it otherwise. You are legally entitled to proper pay, holiday entitlement, and employee protections. Do not agree to be paid cash in hand or work as “self-employed” unless you are genuinely running a business — in most nanny situations, that is illegal and shifts risk unfairly onto the worker. If you’re in childcare, I recommend using a proper agency or other sites where you can set your own rates and negotiate clear contracts.

A note to parents: I appreciate childcare is very hard to find but if you’re using Koru Kids because it seems cheaper or easier, please reflect on what that cost difference really means. You are hiring someone to care for your children —you need people you can trust and who take their work seriously. If you can’t afford to pay someone legally and fairly, then you may want to reconsider if you can afford a nanny. There are better ways to find childcare that respect everyone involved.

Excellent reliable safe

I am an experienced nanny and have submitted all the necessary references and documents. Despite providing my BRP details twice, they requested the same information again. The entire application process stretched to four months, only for me to receive an email stating that my application was denied without reason. I strongly advise against signing up with Koru Kids. The communication is poor, the process is inefficient, and it is an overall waste of time.

I really enjoy my work as a nanny and koru company really help me when i need support. Highly recommended thank you

Koru Kids is highly professional and person centred. They think of everything and are always on hand to answer any questions. They take all the admin stress away so we can concentrate on what’s important : the children.

I was a nanny of koru kids for about a month. While minimum wage for under 21 is £10per hour, I still believe £11.85 per hour (what koru kids offers) is rather low. I have since found other jobs in childcare which offer £12.21 as a starting rate which is much more feasible since I live in London. In addition to the low hourly rate, I was paid late due to issues on my employers end. This impacted my cash flow as I had to wait another weeks before receiving payment, despite this being an issue on admin’s end as they should certainly been more prepared for these issues. In addition, the advert that I had responded to from my chosen family stated I would be needed 10hrs per week. However, once I had started my shifts were inconsistent and sporadic and my average week would be 5-8hrs. I’m not sure I’d work through koru kids again - it feels like the customer/families have much more favour in the way this is all set up. Almost like the Nannie’s wellbeing and autonomy isn’t as important or respected.

Can trusted Koru Kids to find nannies job.

Always very helpful and at hand to answer any questions asap

I love Koru kids! They’re very onboard with everything and quick to help with anything you need. Although it may be tough to find a family the staff are amazing and it’s easy to stay organised and confident with the help of all the material given and simple instructions asked of us! Thanks so much Koru kids.

Amazing company and always have an awesome experience with the team who run it. They are smart and know exactly what they’re doing. They resonate well with the problem we face as parents and I highly recommend it to you!

Koru kids are every busy parents dream. The matching is very intuitive, the platform easy to use and the inbuilt flexibility is exactly what you need. The candidates are really impressive, and the whole experience is seamless. Side note, I also love their social media content as it’s really educational but also entertaining,

I need help to search job as a nanny and koru kids team really help me in very professional manner. The staff is well trained and give support to new nanny. I really appreciate and highly recommended Koru kids

Not respectful of applicants. Asking for references before even reviewing the applications. Sending multiple emails from different people to hurry up a started form.
Said no experience necessary in the title then changed it to a lot of experience necessary. Completely unnecessary! I'm sure they are amazingly charming to the customers

Horrible Company!!! Don't waste your time applying! I had high hopes for this company, but my experience has been incredibly disappointing. I applied despite having limited childcare experience because their site specifically stated that training would be provided for the right candidates. I was hopeful and willing to learn, and I followed all the necessary steps—including providing three references, which were all approved.

To then be rejected without explanation feels like a complete waste of my time and effort. I was genuinely interested in working for your company and was prepared to commit and grow in the role. This experience has been both disappointing and frustrating.

I love the ease of adding my shifts and making my expenses and some of the food recipes are helpful

The team is incredibly efficient and welcoming — it felt as if I already knew the people supporting me. Each interaction felt familiar and genuine. From the very beginning, I received outstanding service and attention. Now, after nearly a month of working with Koru Kids, I truly feel cared for. Thank you all!"

Koru kids is simply amazing. Super easy, super reliable and the staff members are incredibly friendly and caring. App is easy to use and the hiring process is quick and doesn't cost you. I absolutely love working with koru kids and I 100% recommend it for anyone wanting to start nannying.