Koru Kids Bewertungen 

729
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We’ve hired a few after school nannies through Koru now, including the latest who was with us for nearly three years while she studied as a mature student at a local university, and she has been amazi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a brilliant experience using Koru Kids to find after school care for my son for two afternoons a week. We met with two potentials and all agreed on the nanny we chose who lived nearby and just f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Well I was told they don’t work with special needs children, non verbal / autistic children. which is fair, if they don’t work they don’t work! Funny I was referred by a mum who’s got a special needs... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kinderbetreuungsagentur
  2. Teilzeit-Kinderbetreuung

Über Koru Kids

Vom Unternehmen geschrieben

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

729 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,0

Alle Bewertungen

(729)

75 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very Helpful Agency

My experience with Koru Kids has been excellent. The agency is very supportive and always ready to help with any questions or concerns. They made the process of finding a family smooth and easy. I feel valued and appreciated, and I’m very happy with the support I’ve received.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have been very impressed by Koru…

I have been very impressed by Koru Kid’s customer support and success. They have always responded to any questions personally with really detailed information and action, and their onboarding process has been well thought out and helpful. They have helped us to find the loveliest nanny who is a perfect fit for a family - we were been able to do a number of calls, interviews and trials to make this decision to make sure it worked for both parties.

2. Oktober 2025
Bewertet mit 1 von 5 Sternen

DO NOT USE KORU KIDS

The nannies on this website are inexperienced and unreliable. Koru markets itself as being "cheap" but that's because they hire awful nannies, pay them peanuts, and them take a huge chunk of the hourly rate. Because we were looking for a full time nanny we opted to pay the finders fee instead of use Koru's platform (given they get paid hourly the commission to them would have been huge). The nanny was very inexperienced and quit after 3 weeks. Koru did not refund us the finders fee. DO NOT USE THIS SERVICE - AVOID AT ALL COSTS

EDIT TO THOSE READING KORUS RESPONSE - Koru's response below is a LIE - the nanny did not leave due to a bereavement, she left because she wasn't experienced. I desperately tried to find a replacement on the website, asking Koru if they'd help given I'd already paid them, and the nanny i set an interview up with was a NO SHOW - due to a bereavement. Koru REFUSED to refund the fee I'd paid them, and just said you can have a "3 hour free trial". But the nanny i found didn't even show up for an interview, so we were never going to get to the trial stage.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Koru Kids-Logo

Antwort von Koru Kids

This is such an unusual and terrible experience that I've spent time with my team reviewing what happened. We're really proud of our nannies - who are paid solid market rates - and the support we offer families, so it's extremely disappointing when things don't work out.

I understand that you decided not to use our matching and support service, which the majority of parents use. This service is designed to complement our nannies’ experience and ensure families get great childcare. When your original nanny left we offered you a replacement free of charge, but I understand this wasn’t right for you.

I know losing childcare unexpectedly is incredibly stressful, and I wish you all the best finding the right solution for your family

Edit - Our mistake, the reference to bereavement should have been regarding the replacement candidate, not the original nanny. To clarify, no replacement fees would have been charged (not just a free trial) had you opted to continue the search.

Rachel Carrell, CEO

Bewertet mit 5 von 5 Sternen

Organised Company

Because the Company is organised and offers a positive experience. On line training are very helpful to me it helps to give the family confidence in the childcare.

21. September 2025
Bewertet mit 5 von 5 Sternen

Great experience

Good service and well thought through app. Simplifies the admin of hiring a nanny, and gives us peace of mind that some background checks and training have been done.

15. September 2025
Bewertet mit 1 von 5 Sternen

Pay review

I don’t think the pay structure is very good, I have been trying to get above basic pay, as i have so much experience and it’s impossible .

13. September 2025
Koru Kids-Logo

Antwort von Koru Kids

Hi Kelly,

We base our pay tiers on experience. This is so families know if they are paying more for a nanny that we have referenced a certain level of experience.

To move to Tier 2 you to have worked with children for 1+ years in a continuous role such as volunteering, a nanny or in a nursery.

Crucially we must be able to verify and reference this experience. So it might be that you need to supply us with multiple references. The team will be happy to help explain what's needed if you do have this experience and would like to be on a higher pay tier.

Best wishes

Rebecca

Bewertet mit 5 von 5 Sternen

My after school nanny was fantastic

My after school nanny was fantastic - reliable, fun and playful with our three young kids, and a good communicator with us. Koru Kids made everything simple, from finding our nanny (the first person we messaged too!), to sorting contracts and all the monthly payroll - which from our previous experience is usually a complete faff. Felt supported all the way.

21. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Money snatchers, no understanding or support

These people just take alot of money from families, no support for the staff. Just on missing an interview call they will block the account even without listening the reason that it's your fault or not, or the family changed the time and didn't made it from their end, nothing for staff support. Even though they will not reply to the emails.

31. August 2025
Bewertung ohne vorherige Einladung
Koru Kids-Logo

Antwort von Koru Kids

Reliability is very important to families and therefore it's a value we expect from all nannies working with us.

We do understand that things come up from time to time so sometimes interviews need to be rescheduled. However, when interviews are missed multiple times we then can't be confident in a candidates reliability. We then suspend their profile so they can no longer find a role with Koru Kids.

Families pay a premium for our vetting services, these include multiple touchpoints throughout our systems, of which interview reliability is one of those.

I hope this gives some helpful context on how we make decisions at Koru Kids.

Best wishes,

Rebecca

Bewertet mit 5 von 5 Sternen

Good time with kids

Good time with kids, exploring their ideas, thoughts and knowledge, having fun and happy time, learning new ways to interact with them.
Koru kids doing good job regarding nanny's guidance and helpful.

17. August 2025
Bewertet mit 5 von 5 Sternen

Hiring babysitter made easy

Very easy to sign up and post a nanny job. There are really good suggestions on what to include in the job post. It’s easy to use the website, very user friendly.
For answering to applicants, there are default messages that makes it easy to handle lots of messages. All steps of hiring a nanny is well included in the process and are taken care of by koru kids. The only recommendation is to level babysitters better. There are babysitters with none or a little experience that have same rate as very experienced ones.

21. August 2025
Bewertet mit 5 von 5 Sternen

Excellent service

I have been using Koru Kids for the past 4 months now and I have been pleasantly surprised of how streamlined the whole procedure is. I absolutely adore my nanny and my kids haven’t been happier spending time at home after school. We can’t wait having her back after the school holidays. Thank you Koru kids.

14. August 2025
Bewertung ohne vorherige Einladung

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