Kindbag Bewertungen 

Happy with the item when it arrived however I realised I had double bought this Xmas present. Followed website instructions to return. Paid for postage myself and sent the email to say I had processed the return. No reply, until a week later when I had chased up as it said it had been delivered to their warehouse and returns take 7 working days which is had been over. Had an email from customer service finally saying refund was on its way, this was days ago and I am STILL waiting for an email to say money is returning back to my bank account. Not sure if this is a scam or they just aren’t good at processing refunds. Very disappointed

Hi ordered a bag two weeks ago funds taken from my account no bag numerous e mails no reply is this the normal service ?

My partner bought me a lovely laptop case from Kind Bag for my birthday. I had wanted it for a while so my birthday seemed like a perfect time. Unfortunately, two days after my birthday my mother-in-law had a terrible fall; she fell on the Thursday night and we didn't find her until Saturday morning, leading to 11 days in hospital. All this is to say that I didn't try my gifts straightaway, and by the time the crisis was over and I was looking at things, it was outside the standard returns window.

The case didn't fit my laptop; it said the case was for a 16" laptop but I guess my case was just outside the measurements. So I emailed Kind Bag because we didn't want a refund, just maybe an exchange. The case is in all its original packaging. I didn't hear back so I emailed again, and then my partner emailed. We haven't heard anything. I'm just really disappointed because this is a brand that I was looking forward to having pieces from. If they didn't want to do an exchange I could have lived with that but just to not reply at all was so rude! I couldn't in good conscience recommend.

Edited to add: checked Spam folders before I left this review as I could see that was a standard response. Have checked again, nothing there.

I purchased a couple of beautiful lunch bags back at the beginning of the year. Had an issue with one of them recently (they were both bought as presents so weren’t used until not long ago) and emailed Kind just on the off chance they would look at it. I had binned all previous emails, receipts so had no proof of purchase. Had an amazingly quick, polite reply from Nathan at Kind apologising and saying they would replace free of charge - which they have. I am 100% convinced this is the best customer service I have ever received. You know how you wish a company would treat you? Well they do. Well done Kind Bags. Above and beyond.

A great company with excellent ethos using recycled materials. We need more shops like this. Lovely, durable bags for all occasions.

I have bought several of these Kind bags as I find them so useful & they have become an essential day to day item. I have different patterns & love them all. I carry them in my handbag, car & they make a perfect beach bag.

Snazzy and spacious... whats not to like? Made from recyclables and come in a range of uses, from lunch bags to travel bags and everything i between. I cant recommend these enough.

A small personal company with great customer care. The bags are really sturdy and the medium size holds a lot of shopping!

Kind bag is a good store to buy bags from. The staff are as kind as their bags. I have bought several bags. They fold up small and are light. I always carry a couple in my handbag.

I have been buying medium shopping bags from Kind Bag for a while now and I love them. I have purchased for myself and as gifts, they are really practical, super strong and you can fit loads in a bag. They are easy to clean and best of all 100% recycled. I totally recommend kind bag bags, you won’t be disappointed.
Good luck choosing what design to have, so many beautiful bags to pick from, I always take ages choosing.

Kind Bags are the BEST! Beautiful, original designs - something for every taste. I bought one for myself, then bought them for friends and family as gifts. I would never buy from anywhere else.

I love the shopping bags. I have a few & they fit more in than you think they would.

Love my kind bags use them every day. So light to tuck in your daily or hoilday bag.
Even bought them as gifts.
Get one you won't regret it

I have made many purchases for myself ,friends & family
The bags are always lovely & arrive quickly
I 100% recommend !

I highly recommend their products, I have 5 of them. It’s a fantastic brand with great quality products, excellent customer service.

This company have a great choice of modern designs and patterns. Their foldable shopping bags (useful for other stuff!) are such fun, sustainable and great for easily postable presents that are affordable. They offer different sizes.
I have my eye on the lunch bags but as I’m retired I usually eat lunch at home! If I was still working I’d definitely have one!
The website is clear and easy to use.

Great quality, fast to ship and loads of varieties and patterns to choose from. I have many different bags now and have bought them for gifts.
I havnt needed to contact them so could not speak for the customer service side; but the brand itself is lovely.

So pleased to buy sustainable products from a British company.
I have a backpack which is perfect for a day out. I have also bought a number of shoppers as gifts for friends and family as well as for my own use. Money are strong, attractive and washable.

Fast delivery, well packaged. Nice bags, fold well, lovely design.

I love this company: it manages to be both ethical and customer-oriented, which are rare traits indeed these days. Products are always excellent quality.