Just Landlords Bewertungen 

1.171
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from Craig at Just Landlords. Very professional, helpful and responsive throughout. He made the whole process smooth and straightforward. Really appreciate his support and would high... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Vermieter-Versicherung
  2. auch in
  3. Versicherungsagentur

Über Just Landlords

Vom Unternehmen geschrieben

Just Landlords

Vom Unternehmen geschrieben

Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.

Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

1171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(1.171)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Swift response, my question answered!

I got through on the phone line very quickly, had a question which Alex was able to answer with ease, and I felt reassured that I had got the info I was looking for.
All good!

7. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Great to hear! Alex is always committed to each customer he serves! We will be passing on this feedback

Bewertet mit 5 von 5 Sternen

Prompt response to my query

6. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Many thanks for the feedback, we aim to please with our knowledgeable team answering any questions our clients may have. Happy to hear

Bewertet mit 4 von 5 Sternen

Alex was pleasant and helpful on the…

Alex was pleasant and helpful on the phone. The only negative was in the paperwork of the renewal email, which did not make it clear the best way to pay, it simply said, please contact...

5. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Thank you for the feedback on this one, the renewal email we send out is being revised at the moment and amended very shortly so again thank you for sharing your customer journey with us. We aim to make it a simple and straight forward process with Just Landlords and any feedback is much appreciated such as this.

Bewertet mit 5 von 5 Sternen

Helpful supportive service agent

25. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Thank you so much for the comment, we train our team to the highest standard in order to provide a great service. Thanks again for the kind words.

Bewertet mit 5 von 5 Sternen

Straightforward answer

24. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Happy to hear, we aim to resolve any questions as fast as possible as time is precious just like our customers.

Bewertet mit 5 von 5 Sternen

The phone was answered within one ring

The phone was answered within one ring, the request was actioned by the same person and completed within several minutes. all perfectly clear. How refreshing.

24. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

We aim to please! First class service for our first class client like yourself, glad you posted your experience with us.

Bewertet mit 5 von 5 Sternen

A prompt and helpful response

I spoke with Alex today who was extremely helpful. He double checked some information for us and responded promptly to our enquiry.

24. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Great news to hear, Alex has been with a number of years and also had an award as our customer champion in the past!

Bewertet mit 5 von 5 Sternen

Andrea,who has helped me previously

Andrea,who has helped me previously, is very professional and efficient. I like that she remembers me even though she must deal with 100s of customers every week. She is also very knowledgeable

23. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

So happy you've received the excellent service we aim to give to all our clients here at Just Landlords! We aim to please

Bewertet mit 5 von 5 Sternen

Happy customer

Andrea (customer help) was polite, easy to understand, listened well, didn't prattle on unnecessarily, and resolved my queries quickly and effectively.

23. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Another great piece of feedback for our team member, thank you so much!

Bewertet mit 5 von 5 Sternen

Thanks Andrea on the renewal!

Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call on my latest renewal. Talked to Andrea who was v helpful in getting the quote down - increased the excess and lowered the index-linked contents. Felt that my concerns were genuinely addressed. Thanks Andrea!

18. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

We have passed on the feedback for Andrea our shinning star! Thank you so much for your comments and anything more we can do then please let us know.

Bewertet mit 5 von 5 Sternen

Great Value and excellent customer service

Been with JustLandlords for over a decade; they are very competitive and knowledgeable, providing discounted portfolio policies and great customer service. They make it easy for Landlords to switch from occupied to unoccupied and they are always easy to speak to if you have a query or concern. Andrea, Alex and all the Team are brilliant.
10/10.

17. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Such a nice comment from a valued customer! Thank you so much and I'm passing this onto the team members which will no doubt brighten their day! Thank again!

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, helpfull advice on how to renew policy. Always got a good price for the cover from this company.

16. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Happy to hear your great customer journey with ourselves and we hope to see you for many more years to come John!

Bewertet mit 5 von 5 Sternen

Very clear communication

Very clear communication, able to give quick answers to queries.

16. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Thank you Arlene for your kind words, we will pass this feedback onto the team which will be greeted with a smile!

Bewertet mit 5 von 5 Sternen

Efficient and Friendly service

I spoke with Andrea who was extremely helpful. She dealt with my queries confidently, was informative and a pleasure to talk to.

10. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Thank you so much for your feedback and we wish many more similar experiences to come!

Bewertet mit 2 von 5 Sternen

Inconsistent reasons for increasing exisiting policy cost

I have 2 properties insured by Just Landlords, virtually identical. One I renewed in July and the cost went up considerably with JL saying they have increased the rebuild cost to index linking. Now I have to renew the other flat and they have increased the cost by 19% but have not increase the rebuild cost.

They are not been truthful why one property has to increase the rebuild cost and the other does not, in a space of two months. All smoke and mirrors. Very disappointing.

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Hi Pete, I'm sorry to hear about the experience you've had with your renewal journey with ourselves. I would love to take a closer look at this and see what has happened to your policy. Can you look to contact me direct on 0808 168 9220 and we can review this for you? I hope to hear from you soon.

Bewertet mit 4 von 5 Sternen

Contents only cover

You were able to answer my specific query regarding providing cover for Contents and Public Liability only for a self-contained flat forming part of a large block, where the Buildings are insured separately under a 'block policy'.

6. Februar 2023
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Antwort von Just Landlords

Thank you for such kind feedback and if you every have any other questions please let our dedicated team know. Thanks for insuring with Just Landlords for your insurance needs!

Bewertet mit 3 von 5 Sternen

expensive

expensive - 24% and 16% increase over last 2 years.
Have to have insurance, hope never to test it out and claim !
Admin fees up from £20 to £90.

3. Dezember 2022
Bewertet mit 5 von 5 Sternen

First class service from Just Landlords

Just Landlords have always responded quickly and efficiently to any queries, and when there was a major claim, they dealt with it brilliantly. This morning Arthur handled my problem professionally and with patience. I am happy to say all is now well. Thanks Arthur.

14. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Just Landlords

Thank you so much for your feedback on your experience with Just Landlords, Arthur is a talented team member and I'm sure to let him know how well he's done.

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