Good communication, fair prices and helped me very quickly with an issue I had regarding a free helmet and high-vis vest. The lady handling their calls was particularly helpful and the guy in the shop... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Good communication, fair prices and helped me very quickly with an issue I had regarding a free helmet and high-vis vest. The lady handling their calls was particularly helpful and the guy in the shop... Mehr ansehen
Unternehmen hat geantwortet
From start to finish, we found the communication - both by phone and on email - brilliant. Nothing was too much trouble for the ladies in Inner City Scooters. Delighted with the Engwe Zip fold up el... Mehr ansehen
Unternehmen hat geantwortet
I am very pleased with my purchase of the Pixar M9 electric bike from Inner City Scooters. I placed an online order on June 30th. The bike was delivered from Dublin to Ballymote, County Sligo, on July... Mehr ansehen
Unternehmen hat geantwortet
just now New Worst experience with this company from start to finish from the receptionist to the manager Lauretta the owner Danny and the warehouse supervisor. They have filled me with lies and e... Mehr ansehen
Inner City Scooters is a trusted specialist in electric scooters and e-bikes, offering manufacturing, retail, repairs, and servicing all under one roof. Conveniently located in Fashion City, Ballymount, Dublin, we are dedicated to providing top-quality models, expert guidance, and exceptional customer care, making urban commuting stylish, efficient, and eco-friendly. Since our establishment in 2020, we have become a leading provider of electric scooters and bikes, focused on delivering innovative, high-quality, and sustainable transportation solutions for modern commuters.
Unit 19B, Fashion City, Ballymount Rd Upper, Dublin 24, D24 YT68, Dublin, Irland
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
These guys are just brilliant I needed my scooter back quickly for work and they repaired it same day Alias in the service dept looked after everything so professionally would highly recommend them
Ordered an electric bike and the staff are very friendly and helpful and keep in contact with you the day it is getting delivered
Very good service as always with Alfred the delivery driver who kept me in constant update about the delivery. Overall highly recommended to everyone.
The company can give their employees better training on how to deal with clients the worst place I been by far
Totally fraud
Do not buy anything from them
It has been almost a month I am waiting for my paracel and they even do not provide a DHL tracking number and I am not able to track it they just send you a link of a Chinese post company which does bot show where is your paracel. I have lost my money
Do not buy anything from them
You order something from Ireland in reality you are dealing with somewhere in china
They kept my scooter for almost a month and told me that there was nothing wrong with it. I got it back and they informed me that, after all, there was an issue with the engine and they could not do anything. Unprofessional amateurs.
Ordered a scooter tried to do it on the cycle to work scheme they guided me through it and there staff on the phone were very friendly and polite just very good service overall highly recommend,
⚠️ Absolutely unacceptable!
I’m furious and extremely disappointed. I bought a scooter that is NOT water-resistant at all, even though they proudly advertise it as “splash-proof.” What a joke.
I used it for less than two weeks, only twice in light rain — never in puddles, never in heavy rain — and I always wiped it dry right after. Despite all that care, it just stopped working!
How can you even sell a scooter like this in Ireland, where it rains almost every day? If it can’t handle a bit of drizzle, don’t lie about it being water-resistant. This is false advertising.
They even sent me a replacement, and guess what? The exact same problem. So it’s not a bad unit — it’s a terrible design flaw.
For the same price, I’ve already bought another scooter elsewhere that’s actually waterproof. This brand should be ashamed.
Do NOT buy this scooter. Total waste of money.
We never received the scooter on time. The first one they sent was broken and wrong. When they promised to send a replacement, they didn’t even ship it, and I’m still waiting. I had to call myself to find out that DPD didn’t pick it up — if I hadn’t called, I would have had no idea. Completely disorganized, absolutely horrible service. Do not order from them.
Unreliable company! They try to cheat.
I do not recommend buying from them, In that case, there is a risk of receiving damaged goods, and if you complain, the company will delay the delivery. The first time, they often send defective or used items, hoping that you will accept them. When you complain, they just apologize, and then you have to wait weeks for the issue to be resolved.
I’m also not sure that those 5-star reviews are genuine… this company seems irresponsible. After all this, they even ask you to leave a positive review—now you know where all those 5 stars come from.
A woman named Halima, with whom we spoke on the phone, may work there—she apparently wrote 5/5 reviews for herself.
The best electric bike and scooter store in Ireland. Very friendly staff, easy shopping and very reliable. Thank you Inner City Scooters and looking forward to shopping with you guys soon! 🔋🔥
Great service i would 100% recommend ive been looked after by a man named mustafa i would definitely go back their again
Recently bought an ultra bee and have to say the staff are absolutely amazing and very helpful would definitely buy again
Hassle free
straight forward
bike was dropped to my door
Kept me updated every step of the way
I left my bike into Inner City Scooters for what should have been a simple bike chain replacement. After a week with no updates, I rang and was told they needed to “order a part” and it would be ready by Monday or Tuesday. The following Thursday I called again and was given the exact same excuse.
Over the next week, I rang almost daily because I rarely got a call back. The story then changed to “the boss has to go into town to get the chain.” After 2–3 weeks of waiting and no progress, I collected my bike and brought it to a smaller shop in Clondalkin who had it fixed in 10 minutes.
I will say the staff were always polite on the phone, so I can’t fault them personally — but the whole set-up is clearly not working. Stay clear, not worth the hassle.
I went online and ordered a bike on Saturday. They rang Tuesday to advise it was available for collection and asked if I needed the bike assembled. Cost 50 euro. Mustapha, great guy, very knowledgeable and he was super helpful. Took his time and explained how to use different features on the bike. Give this guy a raise 😃.Highly recommend. It's a new store so I hope they thrive. Well done 👏
Bad experience for small problem in my bike they take 3 Days 😔
A bunch of cowboys if ye ask me sent me scooter up just for breaks pacifically as i had no time to spare to do them myself after going to collect on collection day (5 days later) i was told it wasn’t ready following day i rang up and they told me i needed X Y and Z and my scooter wouldn’t be able to drive if these parts were not put on even though i drove to the shop on me scooter so i told them to leave it and i would get it done else where as the prices they were charging were extortionate for these fixings when showed up to get my scooter they said it wasn’t driving because the throttle was broke even tho i drove into the shop on it so throttle couldn’t of been broke it was handed back to me with throttle disconnected fixings all loose no where near the way i handed it when i went to leave with my scooter they then tried to say i owed €30 for them looking at it which is even crazy to ask for after my scooter was handed back to me in worse state than it was before i handed it in
The company were friendly and polite on the phone and very quick and professional in dealing with.
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