Incomedirect Bewertungen 

keep away from income direct . ive been with them for over two years. B was my original client relation officer he said my investment was low risk,high return and soley owned by macbanc .monthly payments started off good as per contract then after a year delays started happening .so i contacted B he had left and C was my contact now .payments were hardly on time from here on , then C was replaced by J as my new contact . so come early january this year in rang J to organise paperwork for release of first investment only to find she also doesnt work there anymore .eventually i was put onto D and still to this day have had no written reply of my requests to get my first investment returned , or payment on my existing investment still with them or any 12.5% interest on the first investment. seems there is also no one located at there registered melbourne office . if you ring ,goes through to a home phone and everyone is always in a meeting . not getting anwhere with my contact D and income direct is still trading and also under (mb) private & macbanc. happy to join a class action. these actions really amount to a ponzi scheme . as we are all being left in the dark with no real truth coming our way

I would rate them zero if i could. Take your money and then don't pay you your returns. They have gone through account manager after account manager. You chase and chase and meet all your requirements but they reneg on theirs. Subsidiary of Marbanc and they have other offerrings under different names.
Be warned STAY AWAY

DO NOT invest with Income Direct Australia Pty Ltd.

I am writing on behalf of my parents who invested a large amount of money for a 3 year term commencing in November
2023. Like so many of these current reviews, the last 2 months of interest payments have not been made (march and April and expecting may). There was was NO communication via phone or email or any form of communication to inform my parents that the payment was not made. Total lack of transparency.
My parents had to send and email asking why.. the email reply was due to the Westpac court case as the company's reason for non- payment. To date there has NOT been any payment or further
communication, only communication via email (2 emails and the solicitor initiated these) between my parents solicitor and the company's Executive Director & Chief Legal Operations person who stated in the email

" .. we are working towards processing these payments as soon as possible and anticipate the sane to be made within the next 30 days.”

The Westpac case has NO bearing on the payments. Under the Bill Facility Agreement default payment falls under clause 11. Default.

Like so many of the other reviews, multiple phone calls to the customer service line got nowhere. A person answers and says the message will be passed on. No call back received.

To date we have issued a Formal Notice of Event of Default and Demand for Payment relevant clauses:
Clause 5.1
Clause 11.1(b)
Pursuant to clause 11.2.
This has been posted to the registered office by person to person. For anyone, the registered office has been changed on the ASIC records as at 29/04/2026.
For everyone, I have obtained the following ASIC documents:
- Change of registered office and Financial report for 2023-2024
The registered office is:
Level 14/333 Collins St Melbourne VIC 3000.

I recommend that everyone contact ASIC and make a complaint.
There are relevant sections of the Corporations Act 2001 that are relevant for a complaint. The more complaints the stronger the case. I also recommend
everyone make contact with the lady on FB who will be looking at starting a class action. My parents will be joining the class action. Happy to share the ASIC records.

I've just discovered that Income Direct has missed the last two interest payments on our fixed term deposit. Previous 14 monthly payments all arrived on time. They rolled over our 12-month term deposit without any reference to us. I have queried the company but been told they will call me back. I have read these reviews and am very worried. I see Jodie Maree mentioned a class action I would be interested in joining any class action. Is one in train? If so, how can I join? Alternatively, do we need to initiate one?

Don’t go near them,
I’ve been with them 1.5 years. They are still trading and taking peoples money that they know they will never pay back. They are not making monthly payments to most people as stated in their agreement. It’s been three months now and no payments, the payments and constantly late. No extra interest paid for late payment and per t&cs
. No early realease is ever considered per their terms. Once they have your money you won’t see it again.
So many people not being paid. Now they are trying to trade in a couple of different names. MB private and the marbanc.
I invested a lot of money, please reach out we need to do a class action. Please search for me on FB. I have other contacts, you’ll find me under Jodie Maree, a scenic picture profile.
This was my SMSF and I can no longer afford to retire this year. This company is praying on the vulnerable.
They are also not in any office in melb as advertised. They also have one person manning the phone for new victims and one making calls to us vulnerable people trying to make out things are ok. LIES
I have requested information on where to address my issues to their legal team to no avail. But D B says I cannot talk to you as you have gotten a lawyer involved. But contined to withholds information on who the legal team are.
For those needing it it's impossible as they keep changing legal team as once the lawyer finds out the real facts they quit. But the also is not at the address which was in the same building and not answering emails. There is definitely a lot of unanswered questions.
Terms and conditions red flag. There is no guarantee you'll get your money back.

I am a Board Member of a NFP and we invested $500k of Future Fund monies into Income Direct. It was for a 12 month period. Many Board members were nervous about Income Direct and resolved that the funds would be removed at maturity - Jan 25. That did not happen because the signed form was not in their hands on the anniversary date. We let it go and at the 9 month mark we requested all the information required to withdraw including a Board Resolution. Several Board Executives phoned in advance to ensure the withdraw notice was in their hands. So much so the GM phoned our GM and said "stop these people phoning me." The due date passed at the end of January 26 and due to liquidity issues the funds were not released. Our partial satisfaction is that we receive, without fail our monthly interest. Would not recommend Income Direct to anyone. SMSF's and NFP's beware!

I would like to warn all investors about what has happened to me with investing with Income Direct. I invested a large sum of money on a 12-month term deposit. I was diagnosed with throat cancer in 2025 & have been struggling since. My wife & I decide to downsize our present home. We put a deposit on another house of $90,000. We gave Income Direct the notice they required for us to redeem our money at maturity. We got an E-Mail to say the request would be sent to accounts. When the term was up no money came through. I contacted Income Direct by phone to be told that they were in (LIQUIDITY RISK) & payment would be delayed & this is the risk we have to take, that was in December 2025. We have been paid $20,000 out of $ 800,000. We have lost the $90,000 Deposit. When I told them about the deposit I was told apologies for the inconvenience.
Income Direct is a subsidiary Marbanc international

Our company is currently pursuing formal legal proceedings against Income Direct in relation to an unpaid debt of approximately $1.4 million plus accrued interest (in excess of $100,000).

This matter has been raised repeatedly over an extended period with both the company and its directors. Despite multiple opportunities to resolve the matter commercially, payment has not been made.

The documented steps taken to date include:

1) Numerous written payment requests
2) Direct communication with company representatives
3) Formal demand issued
4) Final notice of default issued to the directors
5) Engagement of external legal counsel
6) Filing of a Writ of Summons
7) Attempted personal service at the registered office recorded with ASIC
8) When our process server attended the registered office in Melbourne as listed on official ASIC records, the premises were found to be vacant at the time of attendance. Photographic evidence was obtained.
9) Under section 109X of the Corporations Act 2001 (Cth), service may be effected by leaving documents at a company’s registered office. We are proceeding strictly in accordance with the statutory framework.

Litigation of this scale is not commenced lightly. It is expensive, time-consuming, and disruptive. However, where substantial commercial sums remain unpaid and formal demands have been ignored, directors have governance obligations to address the situation appropriately.

The matter is now before the Court. Income Direct has 21 days from valid service to enter an appearance. Failing that, default judgment will be pursued.

This review is published as a factual account of our experience and the procedural steps now on record.

It is very strongly recommended that any party considering engagement with Income Direct should conduct careful and independent due diligence.

I finally contacted Income Direct 21 days out from when my 2 year term was due to end in order to find out how it would be paid. Before that I tried to contact my customer rep but her email address was no longer valid!
The new rep ( unknown to me) told me that because I had failed to request the capital return 30 days prior to the redemption date it would automatically rollover for another 2 years.
They were relying on a clause in the fine print of the application form that had the 30 day clause which I did not see but signed. The also rely on other terms mentioned in the sales brochure to invoke other punitive terms. They claim it was a legal agreement.
It is clearly not with no signatures or initials required.
So , according to them I know have a 4 year agreement! whereas all the initial discussion was about 2 years not a rolling 2 years.
But if the Board of Directors meet and review my request they may agree to pay me part or all of my capital but that will take 90 days to implement with no interest paid.
After several emails I am no further advanced so I have decided to warn other investors about the ethics of this crowd.
I am 82 years old and need the money now to live on. They assume I am old and stupid and will cop this treatment. They no not know I majored in Commercial Law doing 3 years of it as part of a degree, have a MBA and have consulted for a state body in a major legal dispute with large corporation.
They fail to understand that under commonwealth law they were obliged to highlight any variation from the original negotiated verbal agreement that was contained in the application form- the rollover clause hidden in the fine print.

Since my previous review in November I was contacted by Income Direct’s executive manager via a phone call. He said I can't put this in writing. His words were,"If you take all the google reviews down from Income Direct, Marbanc International and MB Private we will give you your money back over 2 payments, 2 weeks apart". He also said,"If you go through a lawyer it will take a lot longer for you to get your money back". I went home and took the reviews down. I received my money in 2 payments. Once the money was received I put reviews back up.